Securing a Stable Pool of Testers
First written in FY2016. 10 of 14 entries say "Mitigated", first in FY2017. Latest entry: FY2026.
The whole theme swung hardest in 2026: 27 of 103 companies on the "Worse" side.
- FY2026WorsenedAnnual report
「However, if the Group is unable to secure or develop the personnel it needs as planned because of labor-market conditions, competition in compensation and other terms, or the departure of key personnel, this could affect the Group’s business and operating results through delays in service provision and the loss of business opportunities, among other effects.」
In addition to its previous measures to address tester shortages, the Group has identified the risk that securing and developing personnel may fall short of plans because of labor-market conditions, competition in compensation and other terms, and the departure of key personnel. - 2026-05-13ReframedEarnings presentation materials
「Decline in the working-age population」
The decline in the working-age population was identified as a major risk affecting the stable securing of testers, with talent measures involving internal training and overseas locations. - FY2024-Q3MitigatedAnnual report
「We worked to secure talented personnel and improve employee satisfaction by newly establishing a Lab. testing center in Kumamoto and raising testers’ hourly wages above previous levels.」
The Group took steps to secure a stable supply of testers and curb attrition by newly establishing the Kumamoto Lab. and implementing an additional increase in testers’ hourly wages. - FY2024-Q1MitigatedAnnual report
「Against a backdrop of rising prices and other factors, we advanced initiatives to improve employee satisfaction and secure talented personnel, including by raising testers’ hourly wages from April 2023.」
The Group began raising testers’ hourly wages in April 2023 and took steps to secure a stable supply of testers and curb attrition. - FY2023MitigatedAnnual report
「Against a backdrop of rising prices and other factors, we advanced initiatives to improve employee satisfaction and secure talented personnel, including by resolving to raise testers’ hourly wages effective April 2023.」
The Group resolved to raise testers’ hourly wages as a measure to secure personnel and has taken steps to address the risks of tester shortages and attrition. - FY2022MitigatedAnnual report
「By strategically establishing business locations throughout Japan and securing approximately 8,000 testing personnel, we provide services flexibly in line with the development structures of customer companies.」
The Group is working to ensure a stable supply of testers and engineers through nationwide locations, approximately 8,000 testing personnel, recruitment and training, and the use of external personnel. - FY2021-Q1MitigatedAnnual report
「During the cumulative first quarter under review, in light of the spread of COVID-19, we changed our debugging structure to reduce the risk of the three Cs, namely crowded places, close-contact settings and confined spaces. We also newly launched remote debugging, which enables testers to perform part of their debugging work from home. In this way, we worked to establish a structure capable of providing services reliably while thoroughly preventing infections.」
The Group has made its response to risks concerning the availability of testers and business continuity more concrete by combining measures to avoid the three Cs, at-home debugging and infection-control measures. - FY2020MitigatedAnnual report
「Our group operates Lab. facilities at 15 locations nationwide. In addition to pursuing this type of risk diversification, we have worked to establish a structure capable of providing services continuously, including by launching a new remote debugging service that enables debugging work to be performed from home.」
The nationwide distribution of Labs, infection-control measures and remote debugging have made the response to the risk of service interruptions caused by tester infections or site closures more concrete. - FY2019MitigatedAnnual report
「The Group has established business locations throughout Japan and strategically secured approximately 8,000 testing personnel, enabling it to flexibly adjust staffing on a daily basis to match development structures with fluid schedules.」
The Group has approximately 8,000 testing personnel, locations throughout Japan and a system for changing staff assignments on a daily basis, continuing to demonstrate its capacity to address tester shortages. - FY2019-Q3MitigatedAnnual report
「In addition, we have been developing internal capabilities to train upstream engineers from among the approximately 8,000 testers employed by the Group. These efforts include enhancing training programs through alliances with other companies and establishing a new in-house program to support employees seeking the Japan Software Testing Qualifications Board (JSTQB) certification, a software testing qualification in Japan.」
In addition to a testing workforce of approximately 8,000 people, the Group has established training programs and in-house programs to support qualification acquisition, and is addressing personnel risk by securing and developing specialized talent. - FY2018MitigatedAnnual report
「In recent years in particular, software-related problems caused by defects have become increasingly common and a social issue. As a result, demand for user debugging, which emphasizes the user perspective, has expanded. The Group's strength is its ability to provide efficient debugging services using more than 8,000 testers who are well versed in testing from the user perspective.」
In addition to a testing workforce of more than 8,000 people, the annual average number of temporary employees has reached 3,206, expanding the organization’s capacity to secure a stable supply of testers. - FY2017MitigatedAnnual report
「Securing testers is therefore extremely important. The Group takes various measures to prevent staff attrition by regularly recruiting and hiring testers and strengthening communication with them.」
Regular recruitment and hiring of testers and stronger communication are identified as measures to address the risks of staff shortages and attrition. - FY2017-Q1RestatedAnnual report
「Focus on securing testers and developing human resources from a medium- to long-term perspective to build a structure capable of responding flexibly to increasing debugging demand.」
The disclosure reconfirms securing and developing testers as ongoing measures necessary to respond to increasing demand. - FY2016First statedAnnual report
「If the Group is unable for any reason to employ enough testers to meet operational requirements, the smooth provision of services and proactive order-winning activities could be hindered, affecting the Group's business or performance.」
The risk of staff shortages associated with a service delivery structure that relies heavily on temporary employees.