Impact of COVID-19-Related Cancellation of Live Events on the Electronic Ticketing Business
First written in FY2020. 12 of 19 entries say "Mitigated", first in FY2022. Latest entry: FY2026.
The whole theme swung hardest in 2020: 27 of 31 companies on the "Worse" side.
13 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「In the live and concert market, total attendance in 2025 was 59.99 million, up 1.0% year on year, setting a new record for the second consecutive year. Market size, measured by total sales, also expanded further to ¥644.3 billion, up 5.3%. As opportunities to engage with music through digital distribution have increased, expectations for and enthusiasm around live experiences have risen further.」
Regarding the cancellation of live events and its impact on the electronic ticketing business, which became apparent because of the infectious disease, the live market was described as continuing to recover and reaching a new record high. - FY2026-H1MitigatedAnnual report
「In the live and concert market, the total number of performances in 2024 was 34,251, down 0.9% year on year, while total attendance was 59.38 million, up 5.4%, reaching a record high. Market size, measured by total sales, also expanded 19.1% to ¥612.1 billion. As opportunities to engage with music through streaming and other channels have increased, expectations for and enthusiasm around live experiences have risen further.」
Regarding the impact of live-event restrictions caused by the infectious disease on the electronic ticketing business, the live market was described as being in a recovery phase well above pre-pandemic levels. - FY2025-H1MitigatedAnnual report
「The live and concert market remained at approximately the same level as the previous year in the first half of 2024, with 16,104 performances, down 1.7% year on year, and attendance of 27.29 million, down 0.2%. However, market size expanded 18.9% to ¥284 billion, with both metrics exceeding pre-pandemic levels and the market returning to a growth trajectory.」
The live and concert market has exceeded pre-pandemic levels, and market size has also expanded, indicating continued recovery from the impact of infectious-disease-related event restrictions. - FY2024MitigatedAnnual report
「In the live and concert market, the number of performances in 2023 was 34,545, up 6.8% year on year, and attendance was 56.32 million, up 16.6%. Both exceeded pre-pandemic levels, and the market returned to a growth trajectory, helped by the operation of newly opened venues and the expansion of performances by overseas artists.」
The live and concert market has exceeded pre-pandemic levels, indicating continued recovery in the electronic ticketing business from the impact of the infectious disease. - FY2024-Q3MitigatedAnnual report
「During the nine months ended the third quarter of the current fiscal year, as live events and other events increased, we leveraged the strengths of electronic ticketing to expand market share and increased the number of electronic tickets issued.」
As live events and other events held with audiences increased, the number of electronic tickets issued increased, indicating continued recovery from the impact of infectious-disease-related event restrictions on the business. - FY2024-Q2MitigatedAnnual report
「During the six months ended the second quarter of the current fiscal year, as live events and other events held with audiences increased, we leveraged the strengths of electronic ticketing to expand market share and increased the number of electronic tickets issued.」
As live events and other events held with audiences increased, the number of electronic tickets issued increased, indicating continued recovery from the impact of infectious-disease-related event restrictions on the business. - FY2024-Q1MitigatedAnnual report
「During the three months ended the first quarter of the current fiscal year, as live events and other events held with audiences increased, we leveraged the strengths of electronic ticketing to expand market share, and increased both the number of electronic tickets handled and the number of completed trades substantially from the same period of the previous year.」
As live events and other events held with audiences increased, the number of electronic tickets handled and completed trades increased substantially from the same period of the previous year, indicating continued recovery from the business impact of the infectious disease. - FY2023MitigatedAnnual report
「At present, efforts to hold live performances safely and securely continue to advance after sufficient infectious-disease countermeasures have been implemented, and further recovery is expected.」
The impact of the infectious disease on live events was described, together with the recovery in the number of performances and attendees and efforts to hold events safely and securely. - FY2023-Q3MitigatedAnnual report
「As live events and other events held with audiences increased, we leveraged the strengths of electronic ticketing to expand market share. Both the number of electronic tickets handled and the number of completed trades increased substantially from the previous year, reaching a record high in total tickets handled.」
As events held with audiences increased, electronic-ticketing and ticket-trading volume reached record highs, indicating continued recovery from the business impact of the infectious disease. - FY2023-Q2MitigatedAnnual report
「During the six months ended the second quarter of the current fiscal year, as live events and other events held with audiences increased, we leveraged the strengths of electronic ticketing to expand market share, and both the number of electronic tickets handled and the number of completed trades increased substantially from the previous year.」
As events held with audiences increased, the number of electronic tickets handled and completed trades increased from the previous year, indicating a recovery in the business from the impact of the infectious disease. - FY2023-Q1MitigatedAnnual report
「The live and concert market saw the number of performances rise substantially in 2021 to 26,383, up 148.0% year on year, recovering to approximately 80% of the pre-pandemic level.」
Although the impact of the infectious disease remained, the number of live events and concert performances increased substantially from the previous year, recovering to approximately 80% of the pre-pandemic level. - FY2022MitigatedAnnual report
「Although the impact of COVID-19 remained, including restrictions on event attendance, live events and other events held with audiences gradually increased. By leveraging the strengths of electronic ticketing, we expanded our market share and achieved record highs in both the number of electronic tickets handled and the number of completed trades.」
Although the impact of the infectious disease, including attendance restrictions, remained, electronic-ticketing and ticket-trading volume reached record highs, and the electronic ticketing business became profitable for the full fiscal year. - FY2022-Q3Expansion in transaction volume and market share alongside sluggish revenueAnnual report
「Although the impact of COVID-19 remained, and revenue related to electronic ticketing and ticket trading continued at a sluggish level, live events and other events held with audiences gradually increased. The number of electronic tickets issued and ticket trades performed was above expectations, enabling us to expand our market share.」
Although revenue remained sluggish because of the infectious disease, the number of tickets issued and trades performed was above expectations, and market share expanded. - FY2022-Q2Recovery in transaction volume alongside sluggish revenueAnnual report
「Although the impact of COVID-19 remained substantial and revenue related to electronic ticketing and ticket trading continued at a sluggish level, the number of electronic tickets issued and the number of ticket trades performed were above expectations.」
Although electronic-ticketing and ticket-trading revenue remained sluggish because of the infectious disease, the number of tickets issued and trades performed was above expectations. - FY2022-Q1RestatedAnnual report
「During the three months ended the first quarter of the current fiscal year, live events with audiences and other events gradually increased, and we pursued new initiatives, including the introduction of a highly accurate contactless facial-recognition admission system. However, the impact of COVID-19 remained substantial, and revenue related to electronic ticketing and ticket trading remained sluggish.」
While the number of live events and other events held with audiences increased and a new admission system was introduced, electronic-ticketing and ticket-trading revenue remained sluggish because of the infectious disease. - FY2021-Q3RestatedAnnual report
「Although there had temporarily been signs of a resumption, many live events and concerts were cancelled or postponed because of COVID-19, resulting in a substantial decline in revenue related to electronic ticketing and ticket trading.」
The cancellation and postponement of live events and concerts and the decline in revenue related to electronic ticketing and ticket trading have continued. - FY2021-Q2RestatedAnnual report
「During the six months ended the second quarter of the current fiscal year, many live events and concerts were cancelled or postponed because of COVID-19, resulting in a substantial decline in revenue related to electronic ticketing and ticket trading.」
The cancellation and postponement of live events and concerts and the decline in electronic-ticketing-related revenue have continued, reaffirming the business impact of the infectious-disease risk. - FY2021-Q1WorsenedAnnual report
「As most live events and concerts were cancelled or postponed because of COVID-19, revenue related to electronic ticketing and ticket trading has also declined substantially.」
The continuing cancellation and postponement of live events and concerts due to the infectious disease has materialised as lower revenue and wider losses in the electronic ticketing business. - FY2020MaterialisedAnnual report
「With concerts and other events cancelled or postponed to prevent the spread of COVID-19 and following the issuance of the government's state of emergency declaration, the electronic ticketing business has been partially affected in terms of operating results, financial position and cash flows. If the COVID-19 pandemic continues or resurges and concerts and other events are not held, the impact may increase.」
The cancellation and postponement of live events and concerts actually occurred, and their partial impact on the electronic ticketing business's operating results and other matters was described for the first time as an independent external-environment risk.