Business impact of advances in generative AI, including ChatGPT, and response measures
First written in FY2024. 3 of 6 entries say "Advanced", first in FY2025. Latest entry: FY2026.
The whole theme swung hardest in 2026: 9 of 32 companies on the "Worse" side.
21 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「The evolution of these technologies is expected to involve structural changes in society and have a significant impact on the internet-related technology and data-services fields in which the company operates. In this environment, the company is advancing development of its proprietary sensibility metadata and sensibility AI, using its strength in interpreting sensibility and emotion-related information unique to Japan, while also strengthening collaboration with generative AI.」
The company continues to identify the risk that advances in generative AI will have a significant impact on the data-services field, and uses sensibility and emotion-related information unique to Japan, its proprietary database, sensibility AI, and collaboration with generative AI as countermeasures. - FY2026-H1Explicit statement of generative AI's impact on the entertainment sectorAnnual report
「Meanwhile, advances in AI technologies, including generative AI, are progressing at a remarkable pace, and the relationship between AI and humans is expected to involve increasingly challenging situations in which the opposing aspects of potential and challenges must be addressed. Their impact is also expected to extend increasingly to the creative field of entertainment.」
The company explicitly states that advances in AI technologies, including generative AI, create both challenges and possibilities in relation to humans, as well as having an impact on the creative field of entertainment. - FY2025AdvancedAnnual report
「The Company will address these issues using its proprietary database specialized in domains including sensibility metadata. Generative AI also faces major issues, including hallucinations, meaning factually incorrect answers, and the opacity of the basis for its answers. By combining a robust knowledge-base reasoning method with its proprietary database, the Company will address these issues, ensure transparency regarding the reasoning underlying answers, and secure reliability.」
While treating advances in generative AI as a risk, the company specifies countermeasures including a domain-specific database, knowledge-base reasoning, and transparency regarding the basis for inferences. - FY2024First statedAnnual report
「The evolution of these technologies is expected to involve structural changes in society and have a significant impact on the internet-related technology and data-services fields in which the company operates. In this environment, the company is advancing development of its proprietary sensibility metadata and sensibility AI, and is strengthening collaboration with generative AI based on its strengths in helping address inaccurate information extraction, a challenge known as hallucination, and in interpreting the changeable and ambiguous sensibility-related information of human beings.」
The company independently identifies for the first time the possibility that advances in generative AI could significantly affect the internet-related technology and data-services fields as a risk, and presents addressing hallucinations and strengthening collaboration with sensibility AI as countermeasures.