Product Quality and Recall Risks Associated with Acquiring Manufacturing Functions
First written in FY2021. 3 of 4 entries say "Mitigated", first in FY2022. Latest entry: FY2026.
The whole theme swung hardest in 2025: 13 of 35 companies on the "Worse" side.
13 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「In particular, we are working to ensure thorough testing on actual devices under customer operating environments and to strengthen our review framework based on the “Rules for Handling Products and Services,” established in March 2026.」
In addition to quality checks and pre-shipment inspections by external specialists, we have added actual-device testing and a review framework based on the Rules for Handling Products and Services. - FY2024MitigatedAnnual report
「Our Group conducts quality and performance checks by external specialist organizations before product release, strengthens its pre-shipment inspection system, centrally manages customer inquiry information, and works on individual responses, identifying causes and preventing recurrence.」
In addition to the existing pre-shipment inspections and inquiry management, the company states that external specialist organizations conduct quality and performance checks before product release. - FY2022MitigatedAnnual report
「Our Group has two areas of responsibility: manufacturer responsibility as a manufacturing company, and responsibility as a seller and product planner. We are strengthening our inspection system before products are shipped, centrally managing customer inquiry information, and working on individual responses, identifying causes and preventing recurrence. Our Risk and Compliance Committee also conducts regular monitoring, and we continuously work to maintain product quality.」
The company identifies pre-shipment inspections, centralized management of inquiries, cause analysis and recurrence prevention, and regular committee monitoring as measures to address quality and recall risks. - FY2021First statedAnnual report
「As a result of bringing 株式会社アレクソン into the Group, we came to possess manufacturing capabilities. If quality issues, such as falsification of product design data or defects in safety or performance, result in a large-scale recall, or if a failure in crisis response, including the initial response, causes a decline in our reliability or brand strength or a decrease in sales, this could affect the Group’s business, operating results and financial position.」
Against the backdrop of acquiring manufacturing capabilities through bringing アレクソン into the Group, the company explicitly identifies the risks of quality issues, recalls and failures in crisis response.