Risk of System Failures and Internet Outages
First written in FY2022. 2 of 3 entries say "Mitigated", first in FY2024. Latest entry: FY2026.
The whole theme swung hardest in 2026: 16 of 83 companies on the "Worse" side.
27 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「In addition, when introducing a new cloud service, the Cloud Service Review Committee verifies risks in advance, and we have established a 24-hour, 365-day monitoring system for the cloud servers provided to customers.」
In addition to the existing data center installation, external verification and committee response measures, a cloud service review committee and 24-hour, 365-day monitoring system have been established. - FY2024MitigatedAnnual report
「The Group has installed almost all of its servers in data centers based on measures for system maintenance and protection. It also has external specialized organizations verify its security levels. If an information security risk event or system risk event occurs, the Information Security Committee identifies the cause, takes prompt action in response to the event and implements measures to prevent recurrence, with the aim of managing the matter centrally.」
The installation of servers in data centers, verification by external specialized organizations, and cause identification and recurrence prevention by the committee are described as measures to address system failure risk. - FY2022First statedAnnual report
「If computer systems are shut down or internet connections become unavailable due to natural disasters exceeding expectations, system failures, cyberattacks or other causes, the operations of the Group and its customers may be disrupted. If this risk materializes, it may affect the Group's business, operating results and financial position through lost business opportunities, refunds, damages payments and loss of social credibility.」
The impact of system shutdowns and unavailable connections on the Company's and its customers' operations is described for the first time as a standalone business risk.