Capturing demand from foreign visitors to Japan
First written in FY2016. 11 of 29 entries say "Advanced", first in FY2025. Latest entry: 2026-09-15.
Tokyo Base moved to the "Worse" side of this theme in 2020, the same year as the typical company in this theme.
The whole theme swung hardest in 2020: 3 of 8 companies on the "Worse" side.
3 other companies' latest entry also says "Advanced".
- 2026-09-15AdvancedEarnings presentation
「上半期のインバウンド売上前期比は+44.5%、実店舗におけるインバウンド構成比は36.4%となる」
訪日外国人需要の取り込みについて、売上増加率と実店舗売上に占める構成比を具体化した。 - FY2027-H1AdvancedAnnual report
「Tax-free sales at domestic physical stores increased sharply to ¥3,396,906 thousand, up 42.4% year on year from ¥2,384,848 thousand in the same period of the previous year. Tax-free sales accounted for 36.4% of physical-store sales, up 6.3 percentage points from 30.1% in the same period of the previous year.」
Against a backdrop of demand from foreign visitors to Japan, tax-free sales increased 42.4% year on year, and their share of physical-store sales rose to 36.4%. - FY2026AdvancedAnnual report
「The Japan business performed well because of the capture of robust inbound demand and the expansion of the physical-store network. In the Japan business, physical-store sales increased 18.7% year on year, supported by continued growth in inbound demand and strong performance at existing stores.」
Physical-store sales in the Japan business increased 18.7% year on year, supported by robust demand from foreign visitors to Japan and the expansion of the store network. - FY2026-H1AdvancedAnnual report
「Continued growth in inbound sales at domestic physical stores Physical-store sales: ¥7,924,584 thousand, up 22.1% year on year Street-front stores captured inbound demand and grew 74.0% year on year.」
Against a backdrop of inbound demand, domestic physical-store sales increased 22.1% year on year and street-front store sales increased 74.0%, demonstrating progress in capturing demand from foreign visitors to Japan. - FY2025AdvancedAnnual report
「In the Japan business, physical-store sales increased sharply by 16.1% year on year, and existing stores also remained strong, supported by continued robust inbound demand.」
Physical-store sales in the Japan business increased 16.1% year on year, supported by robust demand from foreign visitors to Japan. - FY2025-H1RestatedAnnual report
「Although inbound consumption has been increasing as foreign tourism to Japan recovers, cautious purchasing behavior has continued amid a growing preference for thrift in response to higher prices and other factors.」
The company has continued to describe the coexistence of increasing inbound consumption as foreign tourism to Japan recovers and the preference for thrift and cautious purchasing behavior driven by higher prices. - FY2025-Q1Inbound growth and the continued preference for thriftAnnual report
「The company saw a gradual recovery trend, driven in part by an increase in foreign tourists visiting Japan. Although inbound consumption has been increasing as foreign tourism to Japan recovers, cautious purchasing behavior has continued amid a growing preference for thrift in response to higher prices and other factors.」
The company described a recovery in foreign tourists visiting Japan and inbound consumption, while the preference for thrift and cautious purchasing behavior driven by higher prices continued. - FY2024-Q1Inbound recovery and the continued preference for thriftAnnual report
「In Japan, consumer activity began to normalize, and the company recorded increases in the movement of people and the number of inbound shoppers, while A＋ TOKYO and THE TOKYO grew.」
In Japan, the company reported increases in the movement of people and inbound shoppers, while the preference for thrift remained in mainland China because of uncertainty over the outlook. - FY2023Inbound recovery and the continued preference for thriftAnnual report
「Although cautious purchasing behavior has continued amid a growing preference for thrift due to higher prices and concerns about income, store traffic increased as requests to refrain from going out were eased and inbound demand recovered.」
The company stated that store traffic increased as requests to refrain from going out were eased and inbound demand recovered, although cautious purchasing behavior continued because of higher prices and concerns about income. - FY2023-Q2WorsenedAnnual report
「The novel coronavirus continued to affect business activity not only in Japan but also in mainland China, where zero-COVID policies, including lockdowns in the Shanghai area, intensified, causing stagnation in the movement of people, a decline in consumer activity and damage to supply chains.」
Zero-COVID policies intensified in mainland China, worsening the sales environment, including demand from overseas customers, as stagnation in the movement of people and declining consumer activity continued. - FY2023-Q1WorsenedAnnual report
「The novel coronavirus continued to affect business activity not only in Japan but also in mainland China and Hong Kong, where zero-COVID policies caused stagnation in the movement of people, a decline in consumer activity and disruption to supply chains.」
Stagnation in the movement of people and declining consumer activity caused by zero-COVID policies in mainland China and Hong Kong continued, worsening the demand environment, including at overseas stores. - FY2022WorsenedAnnual report
「While requests to refrain from going out were eased and reduced operating hours were restored at all but some stores, cautious purchasing behavior continued as inbound visitors continued to decline and the preference for thrift increased because of concerns about income.」
Although requests to refrain from going out and reduced operating hours were eased in part, the decline in visitors from overseas and the preference for thrift continued. - FY2022-Q3WorsenedAnnual report
「While requests to refrain from going out were eased and reduced operating hours were restored, cautious purchasing behavior continued as inbound visitors continued to decline and the preference for thrift increased because of concerns about income.」
Although requests to refrain from going out and reduced operating hours were eased, the decline in inbound visitors and the preference for thrift continued to constrain recovery in physical-store demand, including demand from foreign visitors to Japan. - FY2022-Q1WorsenedAnnual report
「The apparel retail industry in which the company operates also continued to face an extremely challenging environment. Cautious purchasing behavior persisted amid declining store traffic due to requests to refrain from going out, reduced operating hours, store closures and a sharp decline in inbound visitors, together with a further increase in the preference for thrift caused by concerns about income.」
Requests to refrain from going out, reduced operating hours, store closures, a sharp decline in inbound visitors and the growing preference for thrift continued, and the difficult environment for physical stores, including demand from foreign visitors to Japan, was reiterated. - FY2021WorsenedAnnual report
「The extremely challenging environment has continued, as cautious purchasing behavior persists amid declining store traffic due to requests to refrain from going out, reduced operating hours, store closures and a sharp decline in inbound visitors, together with a further increase in the preference for thrift caused by concerns about income.」
The sharp decline in inbound visitors continued throughout the fiscal year, and the difficult sales environment centered on physical stores persisted. - FY2021-Q3WorsenedAnnual report
「The company faced an extremely challenging environment as cautious purchasing behavior continued amid declining store traffic due to requests to refrain from going out, reduced operating hours, store closures and a sharp decline in inbound visitors, together with a further increase in the preference for thrift caused by concerns about income.」
A sharp decline in inbound visitors continued, while physical stores were affected by requests to refrain from going out and store closures, and the preference for thrift increased further. - FY2021-Q2WorsenedAnnual report
「Domestic physical stores continued to face difficulties because of reduced operating hours and a decline in inbound visitors, even after all stores resumed operations in early June.」
Even after all stores resumed operations, reduced operating hours and a decline in inbound visitors continued, making recovery in physical-store sales difficult. - FY2021-Q1WorsenedAnnual report
「The company faced difficult conditions in securing sales at physical stores because of reduced operating hours and temporary closures following the government's declaration of a state of emergency, as well as a decline in the number of inbound visitors.」
A decline in inbound visitors and store closures made it difficult to secure physical-store sales, including demand from foreign visitors to Japan. - FY2020-Q1RestatedAnnual report
「While inbound demand has continued to grow steadily and online sales have expanded, cautious purchasing behavior driven by a preference for thrift has persisted.」
The apparel retail industry disclosure describes growth in inbound demand but does not present any new measures by the company in response. - FY2018RestatedAnnual report
「We will also continue to focus on hiring multilingual personnel, mainly international students, to serve overseas customers and develop personnel for overseas assignments.」
The company continues its policy of hiring multilingual personnel to serve overseas customers and develop personnel for overseas stores and assignments. - FY2017RestatedAnnual report
「We will also focus on hiring multilingual personnel, mainly international students, to serve overseas customers and develop personnel for assignment to overseas stores.」
The company has reconfirmed its policy of hiring multilingual personnel to serve overseas customers and overseas stores. - FY2016First statedAnnual report
「To capture growing inbound demand, we will work to secure personnel who speak foreign languages and expand services for foreign customers.」
The company is addressing inbound demand by hiring foreign-language personnel and providing services for foreign customers.