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Recomm (3323) · FactLosses narrowed despite lower revenueLatest Earnings (2026-08-14): "Worsened"

BPO Business Posts Operating Profit

First written in FY2016-Q3. 20 of 36 entries say "Advanced", first in FY2016. Latest entry: 2026-08-14.

36entries
11years
2from disclosures
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How it moved
ProgressHeldSoftenedWorseAdvancedFY2019-Q2 – FY2022-Q1WorsenedFY2022-Q2 – FY2023WorsenedFY2024-Q2 – FY2025-H12016: 220162017: 420172018: 420182019: 420192020: 420202021: 420212022: 420222023: 420232024: 220242025: 120252026: 32026
Same theme, other companies
Expansion and Return to Profitability of BPO/BTO ServicesA theme 17 companies write about · 1 as a headwind · 19 as a tailwind

Recomm moved to the "Worse" side of this theme in 2022.

The whole theme swung hardest in 2022: 3 of 17 companies on the "Worse" side.

2 other companies' latest entry also says "Worsened".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 17 companies compared. The sentences above are computed from all 17.
Full recordFilings, disclosures and news, newest first
  2. FY2026-H1Losses narrowed despite lower revenueAnnual report

    「As a result, revenue was ¥248 million, down 23.2% year on year, due to lower revenue from spot projects and reduced workloads for data-entry and other operations. Segment results were a loss of ¥9 million, compared with a loss of ¥16 million in the same period of the previous year, as the decline in revenue could not be offset through improved operating efficiency.」

    The DX business, which corresponds to the former BPO business, recorded lower revenue, but the segment loss narrowed from ¥16 million in the same period of the previous year to ¥9 million.
  3. FY2025-H1WorsenedAnnual report

    「As a result, revenue was ¥319 million, up 10.2% year on year. Segment profit was ¥14 million, down 42.8% year on year, as the company was unable to absorb higher recruitment costs for senior employees.」

    The BPR business recorded higher revenue, but segment profit fell 42.8% year on year to ¥14 million due to higher recruitment costs for senior employees.
  4. FY2024-Q2WorsenedAnnual report

    「As a result, revenue was ¥289 million, down 0.3% year on year, as some companies held back on outsourcing operations overseas. Segment profit was ¥25 million, down 32.5% year on year, due partly to higher costs resulting from the weaker yen.」

    The BPR business recorded revenue of ¥289 million and segment profit of ¥25 million, resulting in lower revenue and profit year on year due to subdued demand for overseas outsourcing and higher costs resulting from the weaker yen.
  5. FY2024-Q1AdvancedAnnual report

    「As a result, revenue was ¥151 million, up 11.6% year on year. Segment profit was ¥11 million, up 68.3% year on year, reflecting improved operating productivity and efforts to bring outsourced costs in-house, among other factors.」

    The BPR business recorded revenue growth of 11.6% and segment profit growth of 68.3% to ¥11 million year on year, improving from the downward trend in revenue and profit through the previous fiscal year.
  6. FY2023WorsenedAnnual report

    「As a result, revenue was ¥562 million, down 5.7% year on year, while segment profit was ¥85 million, down 24.6% year on year, because the significant weakening of the yen against the yuan increased center-related expenses.」

    The BPR business recorded lower revenue, while higher center-related expenses resulting from the weaker yen against the yuan contributed to a 24.6% year-on-year decline in segment profit.
  7. FY2023-Q3WorsenedAnnual report

    「As a result, revenue was ¥425 million, down 6.0% year on year, partly due to the impact of companies holding back on outsourcing operations overseas. Segment profit was ¥57 million, down 37.3% year on year, due partly to lower revenue and higher costs resulting from the weaker yen.」

    The BPR business recorded revenue of ¥425 million and segment profit of ¥57 million, down 6.0% and 37.3%, respectively, year on year.
  8. FY2023-Q2WorsenedAnnual report

    「As a result, revenue was ¥290 million, down 2.6% year on year, as some companies held back on outsourcing operations overseas. Segment profit was ¥37 million, down 53.0% year on year, due partly to lower revenue and higher costs resulting from the weaker yen.」

    The BPR business recorded lower revenue, while higher costs resulting from the weaker yen contributed to a 53.0% year-on-year decline in segment profit to ¥37 million.
  9. FY2023-Q1WorsenedAnnual report

    「As a result, revenue was ¥136 million, down 7.8% year on year, as some companies held back on outsourcing operations overseas. Segment profit was ¥6 million, down 82.9% year on year, due partly to lower revenue and higher costs resulting from the weaker yen.」

    The BPR business recorded a 7.8% decline in revenue and an 82.9% decline in segment profit to ¥6 million, due to subdued demand for overseas outsourcing and higher costs resulting from the weaker yen.
  10. FY2022WorsenedAnnual report

    「Segment profit was ¥112 million, down 26.6% year on year, as the rapid weakening of the yen against the yuan increased personnel and other expenses at the offshore centers.」

    Although the BPR business advanced automation and other initiatives, segment profit declined 26.6% year on year due to higher personnel and other expenses at the offshore centers caused by the rapid weakening of the yen against the yuan.
  11. FY2022-Q3WorsenedAnnual report

    「As a result, revenue was ¥452 million, up 8.1% year on year, while segment profit was ¥91 million, down 22.7% year on year, because the weaker yen increased the yen-denominated costs of the offshore centers.」

    The BPR business recorded higher revenue, but segment profit fell 22.7% year on year to ¥91 million as the weaker yen increased the yen-denominated costs of the offshore centers.
  12. FY2022-Q2WorsenedAnnual report

    「The BPR business focused on developing new customers and worked to win RPA, AI-OCR and BPO service contracts through consulting-based sales. The BPO centers promoted the automation of operations and continued to improve operating efficiency. As a result, revenue was ¥298 million, down 1.5% year on year, while segment profit was ¥80 million, down 13.0% year on year, as the weaker yen increased costs on a yen basis.」

    Although the BPR business advanced automation and new-customer development, revenue fell 1.5% and segment profit declined 13.0% to ¥80 million.
  13. FY2022-Q1AdvancedAnnual report

    「As a result, revenue was ¥147 million, up 4.1% year on year. Segment profit was ¥40 million, up 6.5% year on year, as the company was able to improve operating efficiency.」

    The BPR business recorded revenue of ¥147 million and segment profit of ¥40 million, resulting in higher revenue and profit year on year.
  14. FY2021AdvancedAnnual report

    「As a result, revenue was ¥546 million, up 5.6% year on year. Segment profit was ¥153 million, up 6.5% year on year, reflecting progress in improving the efficiency of BPO center operations, among other factors.」

    The BPR business recorded annual revenue of ¥546 million and segment profit of ¥153 million, with profit up 6.5% year on year.
  15. FY2021-Q3AdvancedAnnual report

    「As a result, revenue was ¥473 million, up 25.3% year on year. Segment results were a profit of ¥97 million, up 27.8% year on year, reflecting progress in improving the efficiency of BPO center operations, among other factors.」

    The BPR business recorded higher revenue, while segment profit rose 27.8% year on year to ¥97 million, supported by improved operating efficiency.
  16. FY2021-Q2AdvancedAnnual report

    「As a result, revenue was ¥302 million, up 13.4% year on year. Segment results were a profit of ¥64 million, up 32.1% year on year, reflecting efforts to improve the efficiency of BPO center operations and reduce costs, among other factors.」

    The BPR business recorded revenue of ¥302 million and segment profit of ¥64 million, resulting in higher revenue and profit year on year.
  17. FY2021-Q1AdvancedAnnual report

    「As a result, revenue was ¥141 million, up 6.1% year on year. Segment results were a profit of ¥25 million, up 352.1% year on year, as the company was able to improve operating efficiency.」

    The BPR business recorded revenue of ¥141 million and segment profit of ¥25 million, with profit up 352.1% year on year.
  18. FY2020AdvancedAnnual report

    「Segment profit was ¥118 million, up 44.5% year on year, due to higher productivity from automation and the benefits of efficient operations at BPO centers.」

    The BPO business increased segment profit to ¥118 million through automation and efficient operations.
  19. FY2020-Q3AdvancedAnnual report

    「As a result, revenue was ¥377 million, down 17.2% year on year. Segment results were a profit of ¥75 million, compared with a profit of ¥49 million in the same period of the previous year, reflecting efforts to improve the efficiency of BPO center operations and reduce costs, among other factors.」

    The BPO business recorded lower revenue, but segment profit increased year on year through improved operating efficiency and cost reductions.
  20. FY2020-Q2AdvancedAnnual report

    「As a result, revenue was ¥266 million, down 14.8% year on year. Segment results were a profit of ¥48 million, compared with a profit of ¥19 million in the same period of the previous year, reflecting efforts to improve the efficiency of BPO center operations and reduce costs, among other factors.」

    The BPO business recorded lower revenue, but segment profit increased from ¥19 million in the same period of the previous year to ¥48 million through improved operating efficiency and cost reductions.
  21. FY2020-Q1AdvancedAnnual report

    「As a result, revenue was ¥132 million, up 26.0% year on year. Segment results were a profit of ¥5 million, compared with a loss of ¥3 million in the same period of the previous year, as the company absorbed the upfront investment associated with launching the new business described above.」

    The BPO business absorbed the upfront investment associated with launching the new business, turning a ¥3 million loss in the same period of the previous year into a ¥5 million profit.
  22. FY2019AdvancedAnnual report

    「As a result, revenue was ¥511 million, up 61.2% year on year. Segment profit was ¥82 million, up ¥494 million from the same period of the previous year, reflecting the effect of higher revenue and the improved efficiency achieved through efficient operations at BPO centers, among other factors.」

    The BPO business recorded annual revenue of ¥511 million and segment profit of ¥82 million, reflecting progress in the scale of the business and profit generation.
  23. FY2019-Q3AdvancedAnnual report

    「As a result, revenue was ¥456 million, up 87.5% year on year. Segment profit was ¥49 million, up 27.4% year on year, reflecting the yen's appreciation and efforts to improve the efficiency of operations at each BPO center, among other factors.」

    The BPO business recorded revenue of ¥456 million and segment profit of ¥49 million, with revenue up 87.5% and profit up 27.4%.
  24. FY2019-Q2AdvancedAnnual report

    「As a result, revenue was ¥313 million, up 55.8% year on year. Segment results were a profit of ¥19 million, down 30.7% year on year, due mainly to one-time costs incurred to strengthen the organisation, including the recruitment of senior executives and operational managers from outside the company.」

    Although profit in the BPO business declined year on year, it recorded segment profit of ¥19 million for the six months through the second quarter, compared with a loss in the first quarter.
  25. FY2019-Q1WorsenedAnnual report

    「Segment results were a loss of ¥3 million, compared with a loss of ¥0 million in the same period of the previous year, due mainly to one-time costs incurred to strengthen the organisation, including the recruitment of senior executives and operational managers from outside the company.」

    The BPO business recorded higher revenue, but one-time costs associated with recruiting external personnel resulted in a segment loss of ¥3 million, compared with no loss in the same period of the previous year.
  26. FY2018AdvancedAnnual report

    「Despite the decline in revenue, segment profit was ¥61 million, up 13.3% year on year, due partly to the implementation of efficient BPO center operations and resulting improvements in operating efficiency.」

    Despite lower revenue in the BPO business, segment profit rose 13.3% year on year to ¥61 million.
  27. FY2018-Q3AdvancedAnnual report

    「As a result, revenue was ¥243 million, down 2.8% year on year. Segment profit was ¥39 million, up 5.5% year on year, reflecting efforts to improve the efficiency of operations at each BPO center and other factors.」

    The BPO business recorded lower revenue, while segment profit rose 5.5% year on year to ¥39 million.
  28. FY2018-Q2AdvancedAnnual report

    「As a result, revenue was ¥192 million, up 20.8% year on year. Segment profit was ¥22 million, down 15.8% year on year, due in part to the effect of the stronger yen.」

    Although profit in the BPO business decreased year on year, the business recorded segment profit of ¥22 million for the current cumulative quarter, returning to profitability from a loss in the immediately preceding quarter.
  29. FY2018-Q1WorsenedAnnual report

    「As a result, revenue was ¥96 million, up 21.3% year on year. Despite efforts to reduce expenses, segment loss was ¥0 million, compared with a ¥10 million profit in the same period of the previous year, due in part to the effect of the weaker yen.」

    The BPO business recorded revenue growth, but turned from a profit in the same period of the previous year to a loss due in part to the weaker yen.
  30. FY2017RestatedAnnual report

    「Despite substantial revenue growth, segment profit was ¥54 million, approximately the same as in the previous year, due in part to the effect of the weaker yen.」

    Revenue in the BPO business increased to ¥345 million, while segment profit was ¥54 million, approximately the same as in the previous year.
  31. FY2017-Q3AdvancedAnnual report

    「As a result, revenue increased 63.8% year on year to ¥250 million, and operating profit was ¥37 million, compared with ¥15 million in the same period of the previous year.」

    Revenue in the BPO business was ¥250 million and operating profit was ¥37 million, with profit increasing from the same period of the previous year.
  32. FY2017-Q2AdvancedAnnual report

    「As a result, revenue was ¥159 million, up 51.8% year on year. Segment profit was ¥26 million, compared with a loss of ¥0 million in the same period of the previous year, due in part to the substantial effect of higher revenue.」

    Revenue in the BPO business increased 51.8% year on year, and segment profit turned from a loss in the same period of the previous year to ¥26 million.
  33. FY2017-Q1AdvancedAnnual report

    「As a result, revenue was ¥79 million, up 54.5% year on year. Segment profit was ¥10 million, compared with a loss of ¥0 million in the same period of the previous year, due in part to the substantial effect of higher revenue.」

    The BPO business turned from a segment loss in the same period of the previous year to segment profit of ¥10 million.
  34. FY2016AdvancedAnnual report

    「As a result, revenue was ¥249 million, up 88.6% year on year. Segment profit was ¥54 million, compared with ¥1 million in the same period of the previous year, due to the effect of higher revenue and efforts to improve operating efficiency.」

    Segment profit in the BPO business increased from ¥1 million in the previous year to ¥54 million.
  35. FY2016-Q3First statedAnnual report

    「As a result, revenue increased 10.3% year on year to ¥152 million, and operating profit was ¥15 million, compared with a ¥1 million loss in the same period of the previous year.」

    The BPO business turned from an operating loss in the same period of the previous year to operating profit of ¥15 million.
Moved together

"Improved Profitability and Continued Losses in the Information and Communications Business" moved the same way as this thread, in the same document, in 18 of its 36 moves.

181616151413★123456
  1. ★This thread
  2. 1Improved Profitability and Continued Losses in the Information and Communications Business18×
  3. 2Financing through Short- and Long-Term Borrowings and Refinancing16×
  4. 3Revenue growth and narrower losses for the first time in nine periods16×
  5. 4Debt guarantee exposure related to sales contracts, etc.15×
  6. 5Improving the efficiency and quality of the BPO center and expanding its scope of operations14×
  7. 6Capital Raising through Private Placements and the Exercise of Stock Acquisition Rights13×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

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No upcoming earnings preview for Recomm yet. It last moved in the Earnings of 2026-08-14: "Worsened".
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BPO Business Posts Operating Profit | RECOMM CO.,LTD. (3323) | Komori