Response to Government Measures to Promote Existing-Home Transactions
First written in FY2016. 6 of 12 entries say "Restated". Latest entry: FY2026.
3 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「In the existing-home distribution market, we strive to provide customers with the information they seek, including the results of home inspections. To further improve customer satisfaction, we also work to understand customer needs by conducting customer surveys and establishing systems for reporting customer complaints.」
The company continues its initiatives to promote existing-home distribution through home inspections, customer information provision, surveys, and a customer-complaint reporting system. - FY2026-H1RestatedAnnual report
「As the government is also pursuing measures to address vacant homes, we believe our funding needs will continue to increase, since developing vacant land or building new homes must also be considered as options for dealing with existing homes that cannot be renovated.」
Against the backdrop of the government's vacant-home measures, the company reaffirmed its existing policy of considering redevelopment as vacant land or new construction as options for existing homes that are difficult to renovate. - FY2025AdvancedAnnual report
「In addition, following the July 2024 amendment, regulations on brokerage fees for sales of low-priced existing homes were relaxed, including an increase in the brokerage-fee cap. We will use this as an opportunity to further strengthen the collection of real estate information.」
The company explicitly identified strengthening the collection of real estate information following the relaxation of brokerage-fee regulations. Its response to the government's measures to promote existing-home distribution has progressed to specific initiatives aimed at capturing earnings opportunities. - FY2025-H1AdvancedAnnual report
「Against this backdrop, we viewed the deregulation of brokerage fees for real estate sales described above as an opportunity to expand earnings and focused on the real estate sales business, including by strengthening the collection of real estate information, beginning with information on the sale of existing homes and other properties obtained through our nursing-care and welfare business.」
The increase in the brokerage-fee cap for existing homes priced below ¥8 million was positioned as an opportunity to expand earnings, with strengthening the collection of real estate information identified as a specific initiative. - FY2024AdvancedAnnual report
「We believe that the government's goal of achieving carbon neutrality by 2050 is aligned in part with our management philosophy. In particular, wooden detached houses, which account for a large proportion of our owned real estate, store more carbon dioxide than steel-frame prefabricated houses and reinforced-concrete houses and help limit carbon dioxide emissions. In addition, from a carbon-neutral perspective, we are diversifying our sales methods, including by selling housing components to customers after explaining that components that remain in good condition and maintain high quality will not be replaced during renovation work.」
In addition to existing initiatives such as promoting existing-home distribution, home inspections, and customer surveys, the company explicitly described explaining the carbon-storage function of wooden houses and selling homes without replacing sound existing components. - FY2023RestatedAnnual report
「We believe that the government's goal of achieving carbon neutrality by 2050 is aligned in part with our management philosophy. Accordingly, from a carbon-neutral perspective, we will work to promote the distribution of existing homes, consider the adoption of new energy sources in homes, and test products and systems with potential.」
The company continues to pursue its policy of promoting existing-home distribution, considering the adoption of new energy sources, and testing products and systems. - FY2022RaisedAnnual report
「We believe that the government's goal of achieving carbon neutrality by 2050 is aligned in part with our management philosophy. Accordingly, from a carbon-neutral perspective, we will work to promote the distribution of existing homes, consider the adoption of new energy sources in homes, and test products and systems with potential.」
The scope of initiatives relating to the promotion of existing-home distribution and adoption of new energy, based on carbon neutrality, was expanded from consideration to testing products and systems with potential. - FY2021RaisedAnnual report
「Accordingly, from a carbon-neutral perspective, we will work to promote the distribution of existing homes and also consider the adoption of new energy sources in homes.」
In addition to conventional information provision, improving customer satisfaction, and enhancing education and organizational systems, the company identified the promotion of existing-home distribution and consideration of new energy adoption in homes from a carbon-neutral perspective. - FY2020RestatedAnnual report
「Accordingly, we are focusing on providing customers with the information they seek, including the results of home inspections, as well as on employee training and building an organisational structure that will lead to further improvements in customer satisfaction. We are also seeking to understand customer requests through customer surveys and by developing a system for reporting customer complaints.」
The Company continues to respond to government measures through information transparency for used homes, home inspections, employee training, organisational structures, customer surveys and a system for reporting customer complaints. - FY2018RestatedAnnual report
「We will focus on providing the information customers seek and on employee training and building an organisational structure that will lead to further improvements in customer satisfaction. In this regard, we will seek to understand customer requests through surveys of customers who have transacted with the Company and by developing a system for reporting customer complaints.」
The Company continues to address the market through information provision, employee training, organisational structures, customer surveys and a system for reporting customer complaints. - FY2017RestatedAnnual report
「Accordingly, we will focus on providing the information customers seek and on employee training and building an organisational structure that will lead to further improvements in customer satisfaction. In this regard, we will seek to understand customer requests by collecting surveys from customers who have transacted with the Company.」
The Company will continue providing information on used homes, training employees and building an organisational structure, while also seeking to understand customer requests through customer surveys. - FY2016First statedAnnual report
「Accordingly, we will focus on providing the information consumers seek and on employee training and building an organisational structure that will lead to further improvements in consumer satisfaction.」
The Company is addressing market development aimed at improving confidence in information transparency, valuation methods and the durability of used homes through information provision, employee training and organisational structures.