Deployment of Store DX Solutions, Including Tabletop Servers and Smartphone Ordering
First written in FY2022-Q2. 4 of 8 entries say "Advanced", first in FY2022-Q3. Latest entry: FY2026.
19 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Use digital transformation to streamline operations and shifts, and win the leading position in each market through improved QSCA and attentive customer service.」
Regarding store digital transformation, the company clearly described the allocation of time to streamlining operations and shifts and to personal, human customer service, in addition to its conventional equipment installations. - FY2024-Q2RestatedAnnual report
「During the second quarter of the current consolidated fiscal period, customer traffic from banquets, inbound visitors and domestic group tours continued to trend steadily from the first quarter. Together with measures to address higher costs through digital transformation and menu revisions, business performance progressed smoothly.」
The company continues to address higher costs and productivity through digital transformation. - FY2023AdvancedAnnual report
「The company continues to promote digital transformation, including the installation of serving robots at 67 stores in total across the group as of the end of the current fiscal year, smartphone ordering at 129 stores, and mobile POS systems at 86 stores. It is also working to improve productivity during format conversions and refresh renovations, including by improving employee workflows.」
For store digital transformation, the company updated its rollout status, with smartphone ordering installed at 129 stores and mobile POS systems at 86 stores, alongside serving robots at 67 stores. - FY2023-Q3AdvancedAnnual report
「To address various cost increases, the Company has continued promoting DX, including the introduction of serving robots (67 stores as of the end of the third quarter), smartphone ordering (100 stores) and mobile POS systems (26 stores), which it had advanced during the previous fiscal year. It is also working to improve productivity during format conversions and refresh renovations by improving employees’ work routes.」
The company updated its store digital transformation rollout. As of the end of the third quarter, serving robots had been installed at 67 stores, smartphone ordering at 100 stores, and mobile POS systems at 26 stores. - FY2023-Q2RestatedAnnual report
「To address various cost increases, the Company has continued promoting DX, including the introduction of serving robots and smartphone ordering, which it had advanced during the previous fiscal year. It is also working to improve productivity during format conversions and refresh renovations by improving employees’ work routes.」
The company continues to improve productivity through store digital transformation, including serving robots and smartphone ordering, as well as format conversions and refresh renovations. - FY2023-Q1RestatedAnnual report
「To address various cost increases, the Company has continued promoting DX, including the introduction of serving robots, tabletop servers and smartphone ordering, which it had advanced during the previous fiscal year, as well as expanding video-based self-study tools. It is also working to improve productivity during format conversions and refresh renovations by taking employees’ work routes into consideration.」
The company continues its store digital transformation initiatives, including serving robots, tabletop servers, smartphone ordering, and video-based training tools. - FY2022-Q3AdvancedAnnual report
「In responding to living with COVID-19, we have addressed demand for meals and family dining, installed takeout spaces, strengthened takeout and delivery menus, introduced serving robots and tabletop servers, and supported smartphone ordering. As of the end of the third quarter, serving robots had been installed at 64 locations, tabletop servers at 9 locations, and smartphone ordering at 26 locations.」
For its store digital transformation initiatives, the company stated that tabletop servers had been installed at 9 stores, smartphone ordering at 26 stores, and serving robots at 64 units. - FY2022-Q2First statedAnnual report
「The company proceeded with installing takeaway spaces, expanding takeaway and delivery menus, introducing serving robots and tabletop servers, and supporting smartphone ordering. As of the end of the second quarter, serving robots had been installed at 49 stores, rising to 53 stores at the end of October, and tabletop servers had been installed at 2 stores, rising to 8 stores at the end of October.」
In addition to strengthening takeaway and delivery, the company disclosed the introduction of tabletop servers and support for smartphone ordering as standalone store operating measures for the first time. Tabletop servers had been installed at 2 stores as of the end of the second quarter and 8 stores at the end of October.