Improving Services with a Focus on Employee Satisfaction
First written in FY2020-Q1. 6 of 11 entries say "Restated". Latest entry: FY2026.
44 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「We view personnel expenses as an investment in the growth of employees and the organization, rather than as a cost, and the filing company has implemented wage revisions, including base-pay increases, for the 4th consecutive year. Even amid difficult conditions with continued cost increases, we believe that employees' sense of security and motivation are the source of repeat customer visits. To improve engagement and reduce turnover, we seek to determine appropriate treatment and compensation for employees' challenges and achievements.」
As measures to improve employee satisfaction and engagement, the Company implemented wage revisions, including base-pay increases for the 4th consecutive year, and positioned compensation as an investment in growth. - FY2026-H1RestatedAnnual report
「To this end, the company has worked to improve employee engagement and focused on recruiting and training foreign nationals to secure diverse talent (*1).」
The Company continues to pursue a policy of increasing employee engagement. - FY2024AdvancedAnnual report
「Health management, an important element of the human-resources strategy, was addressed in 2022 through a declaration by top management that the physical and mental health of all employees and their families is essential to realizing the Company's principles. Since that year, the Company has been certified for 3 consecutive years as a 「健康経営優良法人（大規模法人部門）」 by the Ministry of Economy, Trade and Industry.」
Regarding initiatives to improve employee satisfaction based on the health-management declaration, the Company has disclosed its record of certification as a 健康経営優良法人 for 3 consecutive years. - FY2023AdvancedAnnual report
「Health management, an important element of the human-resources strategy, was addressed in 2022 through a declaration by top management that the physical and mental health of all employees and their families is essential to realizing the Company's principles. Since that year, the Company has received the 「健康経営優良法人（大規模法人部門）」 certification awarded by the Ministry of Economy, Trade and Industry for 2 consecutive years.」
Regarding its policy of prioritizing employee satisfaction, the Company has disclosed specific results: its health-management declaration and certification as a 「健康経営優良法人（大規模法人部門）」 for 2 consecutive years. - FY2023-Q3RestatedAnnual report
「To receive more 「thank you」 comments from customers, a workplace environment in which employees can work with enthusiasm is important in addition to training, and we will continue working to improve employee satisfaction.」
The Company continues to promote higher employee satisfaction through training and the workplace environment. - FY2023-Q1RestatedAnnual report
「To receive more 「thank you」 comments from customers, a workplace environment in which employees can work with enthusiasm is important in addition to training, and we will continue working to improve employee satisfaction.」
The Company continues to promote higher employee satisfaction through training and the workplace environment. - FY2022AdvancedAnnual report
「To improve employee satisfaction, we will begin by establishing a health-management organization, strengthening health-management guidance and counseling provided by occupational physicians, and taking other measures. The Company has also been certified as a 「健康経営優良法人2022」.」
As measures to improve employee satisfaction, the Company has specified a health-management organization, health-management guidance by occupational physicians and a counseling system, and disclosed its certification as a 「健康経営優良法人2022」. - FY2021RestatedAnnual report
「We will also place priority on improving employee satisfaction and act accordingly in order to improve customer satisfaction.」
The Company continues to pursue a policy of linking higher employee satisfaction to customer satisfaction and improved service. - FY2020-Q3RestatedAnnual report
「Believing that employee satisfaction leads to customer satisfaction, we have emphasized employee satisfaction while restraining new store openings and working to improve service standards and employee training at existing stores.」
The Company continues to prioritize customer satisfaction, service levels and human-resources development, starting with employee satisfaction. - FY2020-Q2RestatedAnnual report
「Believing that employee satisfaction leads to customer satisfaction, we have emphasized employee satisfaction while restraining new store openings and working to improve service standards and employee training at existing stores.」
The Company continues to prioritize employee satisfaction and link it to customer satisfaction and higher service levels. - FY2020-Q1First statedAnnual report
「To receive more 「thank you」 comments from customers, we placed priority on employee satisfaction and worked to improve service levels at existing restaurants while limiting new openings.」
The Company has for the first time explicitly stated its policy of prioritizing employee satisfaction to deliver service that earns customers' appreciation.