Strengthening recruitment and employee development
First written in FY2016. 12 of 26 entries say "Advanced", first in FY2017-Q2. Latest entry: 2026-08-18.
- 2026-08-18AdvancedManagement Plan
「Creating the management team: becoming a company in which all members of management grow; establishing a system of heads of the sales department; role-playing contests; advisor certification system; management-license renewal system」
In addition to existing human-resources initiatives such as support for qualifications, AI role-playing training and autonomous career development, the company has made concrete the systems for the management team, sales heads, advisors and managers. - FY2025AdvancedAnnual report
「Regarding the Group's human-resource strategy, we are pursuing various initiatives in our systems and education to respond to major changes in the social and business environments. Specifically, we have built our strategy around 2 pillars: a “Human-Resource Development Policy” aimed at developing self-directed growth-oriented employees, and an “Internal Environment Development Policy” aimed at creating a workplace where employees can work comfortably.」
The company has systematised its human-resource initiatives around 2 pillars: autonomous career development, qualification support and AI role-playing training, and telework and short-time regular employment. It also disclosed metrics including a 36.5% proportion of women in management and a 50.0% childcare leave uptake rate. - FY2024AdvancedAnnual report
「Specifically, the company has a system under which it covers examination, registration and renewal fees for 6 types of qualifications recognised by the company. It has also introduced AI role-playing training using a system jointly developed with Sapeet Co., Ltd.」
The company specified 6 company-recognised qualifications as eligible for qualification support and introduced AI role-playing training using a system jointly developed with Sapeet. - FY2023AdvancedAnnual report
「Specifically, the company has a system under which it covers examination, registration and renewal fees for 6 types of qualifications recognised by the company.」
The company disclosed a system under which it covers expenses for 6 company-recognised qualifications as part of its qualification-support programme. Human capital KPIs disclosed include 41 people passing the jewellery coordinator examination, 2 internal recruitment applications, 14 appointments as regular employees, a 29.2% proportion of women in management, and a 60.0% male childcare leave uptake rate. - FY2023-Q3RestatedAnnual report
「SG&A expenses increased due to personnel costs resulting from more aggressive investment in human resources, as well as store utility costs, costs related to DX investment and other expenses.」
The company reaffirmed that it is increasing investment in human resources and that personnel expenses have risen as a result. - FY2023-Q2RestatedAnnual report
「SG&A expenses increased due to higher personnel costs resulting from more aggressive investment in human resources, as well as store utility costs rising more than anticipated.」
The company states that it increased investment in human resources, resulting in higher personnel expenses, and continues to invest in recruiting and developing employees. - FY2023-Q1AdvancedAnnual report
「As part of our investment in human resources, we reorganised our training programmes overall and worked to strengthen support for obtaining qualifications such as jewellery coordinator certification.」
The company reorganised its training programmes overall and strengthened support for obtaining qualifications such as jewellery coordinator certification. - FY2022AdvancedAnnual report
「To strengthen our development system, we will enhance practical training, including numerical and product knowledge at training stores and improvements in customer service skills and after-sales service, while also strengthening support systems for employees obtaining qualifications.」
The company has set out a policy to enhance support systems for employees obtaining qualifications in addition to practical training at training stores, giving greater specificity to its human-resource development initiatives. - FY2022-Q2RestatedAnnual report
「Against this backdrop, we formulated a 3-year medium-term management plan centred on an investment strategy to address changes in the external environment and support medium- to long-term growth. We are promoting initiatives including DX investment to link our app with internal systems, investment in human resources to build field-based and work-from-home sales centres, development of a pipeline for private-brand (PB) products, opening OMO-format stores that combine online and offline channels, and social contribution activities aimed at integrating business growth with sustainability.」
The company reaffirmed the human-resource initiatives under the 3-year plan, including investment in human resources to build field-based and work-from-home sales centres. - FY2022-Q1RaisedAnnual report
「We formulated a 3-year medium-term management plan centred on an investment strategy to address changes in the external environment. We are promoting initiatives including DX investment to link our app with internal systems, investment in human resources to build field-based and work-from-home sales centres, development of a pipeline for private-brand (PB) products, and opening OMO-format stores that combine online and offline channels.」
In addition to its previous recruitment, development and sales staff initiatives, the company has added investment in human resources to build field-based and work-from-home sales centres as a measure under the 3-year plan. - FY2021RaisedAnnual report
「We believe that systematic recruitment and development of human resources are important to expanding our business. While working to secure experienced personnel, we are considering more effective recruitment methods and expanding the scope of recruitment to address changes in the labour environment, as well as reviewing salary levels that encourage applications and enhancing employee benefits, including grants of restricted stock compensation to employees. In addition, to strengthen our development system, we are enhancing numerical and product knowledge at training stores and strengthening practical training and systems for sharing information, including improving customer service skills and after-sales service.」
In addition to previous recruitment, employee treatment and training initiatives, the company has expanded its human-resource recruitment and development measures to include experienced personnel, training stores, numerical and product knowledge, and customer service and after-sales service training. - FY2021-Q3RestatedAnnual report
「For medium- to long-term growth, we worked to improve gross margin, strengthen sales of jewellery and original-brand products, strengthen support for store sales operations, improve operational efficiency through digital and IT investment, develop sales staff, and expand non-contact sales such as e-commerce and live selling.」
The company continues sales staff development aimed at medium- to long-term growth, together with efforts to improve gross margin, strengthen product sales, invest in digital and IT, and expand non-contact sales. - FY2021-Q2AdvancedAnnual report
「We implemented a flexible incentive programme for sales staff.」
As a measure to raise employee motivation and strengthen sales operations, the company flexibly administered incentives for sales staff. - FY2021-Q1RestatedAnnual report
「For medium- to long-term growth, we are working to improve gross margin, strengthen sales of jewellery and private-brand products, strengthen support for store sales operations, improve operational efficiency through digital and IT investment, develop sales staff, and expand non-contact sales such as e-commerce and live selling.」
The company continues personnel initiatives, including sales staff development, together with other sales and operational efficiency measures aimed at medium- to long-term growth. - FY2020-Q3RestatedAnnual report
「Regarding measures aimed at raising employee motivation, as with the stock options granted through the previous fiscal year, we granted restricted stock to nearly all non-regular and regular employees.」
As a measure replacing the previous stock options, the company continues to grant restricted stock to nearly all non-regular and regular employees. - FY2020-Q2AdvancedAnnual report
「Regarding measures aimed at raising employee motivation, as with the stock options granted through the previous fiscal year, we resolved to grant restricted stock to nearly all non-regular and regular employees.」
In addition to the previous stock options, the company resolved to grant restricted stock to nearly all non-regular and regular employees. - FY2019-Q3RestatedAnnual report
「Regarding measures aimed at raising employee motivation, as in the previous fiscal year, we granted stock options to all non-regular and regular employees and implemented measures including expanding the criteria for recognising store staff.」
The company continued granting stock options to all non-regular and regular employees and expanding the recognition criteria for store staff. - FY2019-Q2AdvancedAnnual report
「Regarding measures aimed at raising employee motivation, as in the previous fiscal year, we granted stock options to all non-regular and regular employees and implemented measures including expanding the criteria for recognising store staff.」
The company continued granting stock options to all non-regular and regular employees and implemented measures to expand the recognition criteria for store staff. - FY2018RaisedAnnual report
「We will promote the appointment of promising younger employees, strengthen training in the sales division to develop employees in managerial positions, and work to build the foundation for achieving the medium-term management plan. At the same time, we will actively create opportunities for company-wide interaction across workplaces, positions and generations.」
In addition to promoting younger employees, the company has identified strengthening sales-division training to develop employees in managerial positions and creating opportunities for company-wide interaction across workplaces, positions and generations as new personnel initiatives. - FY2018-Q3AdvancedAnnual report
「As part of our work-style reform measures, we granted stock options to non-regular and regular employees who had been employed for at least 1 year, while working to increase the number of annual holidays for store staff and improve employee treatment, and implemented personnel measures aimed at raising employee motivation. These measures have led to an increase in new hires and a decrease in the number of employees leaving the company.」
The company states that granting stock options to non-regular and regular employees with at least 1 year of service, increasing the number of holidays and improving employee treatment led to an increase in new hires and a decrease in employee departures. - FY2018-Q2RestatedAnnual report
「As part of our work-style reform measures, we granted stock options to non-regular and regular employees who had been employed for at least 1 year, while working to increase the number of annual holidays for store staff and improve employee treatment, and implemented personnel measures aimed at raising employee motivation.」
The company continues personnel initiatives including stock options for non-regular and regular employees with at least 1 year of service, increasing the number of annual holidays and improving employee treatment. - FY2018-Q1AdvancedAnnual report
「As part of our work-style reform measures, we granted stock options to all non-regular and regular employees and implemented personnel measures aimed at raising employee motivation, including increasing the number of annual holidays for store staff.」
In addition to previous improvements in employee treatment and reviews of personnel systems, the company granted stock options to non-regular and regular employees and increased the number of annual holidays for store staff. - FY2017RaisedAnnual report
「We will promote the appointment of promising younger employees to more senior positions and work to increase the proportion of women in management, while building the foundation for achieving the medium-term management plan through improvements in employee treatment and other measures.」
In addition to recruitment, training and improvements in employee treatment, the company has identified the promotion of younger employees and increasing the proportion of women in management as foundations for achieving the medium-term management plan, broadening the scope of its initiatives. - FY2017-Q3RestatedAnnual report
「In human resources, we implemented measures to improve the treatment of store staff and raise motivation, while also beginning a comprehensive review of our personnel systems.」
The company continues to improve the treatment of store staff and review its personnel systems comprehensively. - FY2017-Q2AdvancedAnnual report
「In human resources, we implemented measures to improve the treatment of store staff and raise motivation, while also beginning a comprehensive review of our personnel systems.」
The company improved the treatment of store staff and began a comprehensive review of its personnel systems. - FY2016First statedAnnual report
「To address changes in economic conditions, we will consider more effective recruitment methods and expand the scope of recruitment, while also reviewing salary levels that encourage applications and enhancing employee benefits. In addition, to strengthen our development system, we will actively provide not only onboarding training but also ongoing training thereafter.」
The company cites reviewing recruitment methods and eligibility, salaries and employee benefits, and onboarding and ongoing training as measures to recruit and develop human resources.