Preventing COVID-19 infection and maintaining lifeline services
First written in FY2020. 4 of 7 entries say "Restated". Latest entry: FY2022-Q3.
The whole theme swung hardest in 2026: 1 of 12 companies on the "Worse" side.
107 other companies' latest entry also says "Restated".
- FY2022-Q3RestatedAnnual report
「In sales activities, the Company promoted active customer acquisition while thoroughly implementing infection-control measures」
The Company continued customer acquisition and activities in its lifeline businesses while thoroughly implementing infection-control measures. - FY2022-Q2RestatedAnnual report
「In sales activities, the Company promoted active customer acquisition while thoroughly implementing infection-control measures」
The Company continued customer acquisition and business activities while thoroughly implementing infection-control measures. - FY2022-Q1RestatedAnnual report
「In sales activities, the Company promoted active customer acquisition while thoroughly implementing infection-control measures, including non-face-to-face sales」
The Company continued customer acquisition and business activities by conducting non-face-to-face sales while thoroughly implementing infection-control measures. - FY2021-Q3RestatedAnnual report
「Under these circumstances, during the current consolidated fiscal year, the final year of the medium-term management plan "Innovation Plan 2020 'JUMP,'" the Company conducted sales activities with COVID-19 countermeasures, customer reassurance, employee safety and infection prevention as its top priorities, addressing them with the utmost care and caution.」
During the final year of the medium-term management plan as well, the Company continued to prioritize COVID-19 countermeasures, customer reassurance, employee safety and infection prevention in its sales activities. - FY2021-Q2AdvancedAnnual report
「Under these circumstances, the first half of the final year of the four-year medium-term management plan "Innovation Plan 2020 'JUMP'" has ended. Recurring transactions with general consumers form the Group's main earnings base, and the Group directly provides daily-life infrastructure and customer contact points to individual households. Accordingly, it positioned infection prevention and business continuity, with COVID-19 countermeasures and the safety of customers and employees given top priority, as its most important issues and addressed them with the utmost care and caution. The Group also actively pursued non-face-to-face sales, including newly providing information and holding business meetings via the web」
During the first half of the final year of the plan, the Company made infection prevention and the continuity of lifeline services its most important priorities and newly advanced non-face-to-face sales using the web. - FY2021-Q1AdvancedAnnual report
「Because recurring transactions with general consumers form the Company's main earnings base and it directly provides daily-life infrastructure and customer contact points to individual households, the Company positioned infection prevention and business continuity, with COVID-19 countermeasures and the safety of customers and employees given top priority, as its most important issues and has addressed them with the utmost care and caution.」
Amid the COVID-19 pandemic, the Company positioned infection prevention and the continuity of lifeline services as its most important issues and implemented measures including web meetings, advance appointments before visits and disinfection. - FY2020First statedAnnual report
「As a provider of lifeline services, including LP gas, city gas, Aqua, internet, broadcasting and nursing care, the Group is working to ensure that customers can continue to use its services with confidence. It has urged employees to implement thorough infection-control measures, including managing their own health, wearing masks routinely and keeping alcohol disinfectant on hand, and has taken steps to establish appropriate operating structures. Across the Company, it has also implemented measures such as limiting travel between regions through the use of videoconferencing systems and holding meetings with fewer participants. In addition, employees in back-office departments, business headquarters and systems development departments who can work remotely have, wherever possible, worked from home or adopted staggered working hours.」
To prevent infections and maintain services, the Company introduced masks and disinfection, videoconferencing, smaller meetings, working from home and staggered working hours.