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TOKAI Holdings (3167) · InitiativeCustomer numbers remained flat

Safety and Value-Added Services in Response to the Liberalization of the City Gas Retail Market

First written in FY2017. 11 of 16 entries say "Advanced", first in FY2018. Latest entry: FY2026.

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ProgressHeldSoftenedWorseAdvancedFY2018 – FY2023OtherFY2024-Q2 – FY20262017: 120172018: 120182019: 320192020: 220202021: 020212022: 320222023: 320232024: 220242025: 020252026: 12026
Same theme, other companies
Strengthening safety and value-added services in response to urban gas retail liberalizationA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

No other company in this theme has enough history to compare yet.

Full recordFilings, disclosures and news, newest first
  1. FY2026Customer numbers remained flatAnnual report

    「In the city gas business, the number of customers was 74 thousand, roughly unchanged from the end of the previous consolidated fiscal year.」

    The number of city gas customers was 74 thousand, roughly unchanged from the end of the previous consolidated fiscal year.
  2. FY2025-H1Decline in customer numbersAnnual report

    「In the city gas business, the number of customers was 74 thousand, roughly unchanged from the end of the previous consolidated fiscal year. Revenue was ¥7,854 million, down 8.0% year on year, due to the impact of the raw material cost adjustment system.」

    The number of city gas customers declined from 75 thousand at the end of the previous consolidated fiscal year to 74 thousand, while revenue fell 8.0% year on year.
  3. FY2024Customer numbers remained flatAnnual report

    「In the city gas business, the number of customers was 75 thousand, roughly unchanged from the end of the previous consolidated fiscal year.」

    The number of city gas customers was 75 thousand, roughly unchanged from the end of the previous consolidated fiscal year.
  4. FY2024-Q2Customer numbers remained flatAnnual report

    「In the city gas business, the number of customers was 75 thousand, roughly unchanged from the end of the previous consolidated fiscal year. Revenue was ¥8,535 million, up 5.3% year on year, due to the impact of the raw material cost adjustment system.」

    The number of city gas customers was 75 thousand, roughly unchanged from the end of the previous consolidated fiscal year.
  5. FY2023AdvancedAnnual report

    「In the city gas business, the number of customers increased by 5 thousand from the end of the previous consolidated fiscal year to 75 thousand. Revenue was ¥19,607 million, up 50.8% year on year, due to the impact of the raw material cost adjustment system.」

    The number of city gas customers increased to 75 thousand, while revenue also rose 50.8% year on year.
  6. FY2023-Q3AdvancedAnnual report

    「In the city gas business, the number of customers increased by 4 thousand from the end of the previous consolidated fiscal year to 73 thousand. Revenue was ¥13,552 million, up 54.9% year on year, due to the impact of the raw material cost adjustment system.」

    The number of city gas customers increased by 4 thousand from the end of the previous consolidated fiscal year to 73 thousand, while revenue rose 54.9% year on year, partly due to the impact of the raw material cost adjustment system.
  7. FY2023-Q2AdvancedAnnual report

    「In the city gas business, the number of customers increased by 3 thousand from the end of the previous consolidated fiscal year to 72 thousand.」

    The number of city gas customers increased by 3 thousand from the end of the previous consolidated fiscal year to 72 thousand.
  8. FY2023-Q1AdvancedAnnual report

    「In the city gas business, the number of customers increased by 1 thousand from the end of the previous consolidated fiscal year to 71 thousand. Revenue was ¥3,941 million, up 40.7% year on year, due to the impact of the raw material cost adjustment system.」

    The number of city gas customers increased to 71 thousand, while revenue rose 40.7% year on year, partly due to the impact of the raw material cost adjustment system.
  9. FY2022-Q3AdvancedAnnual report

    「In the city gas business, the number of customers increased by 6 thousand from the end of the previous consolidated fiscal year to 68 thousand. In addition, revenue was ¥8,747 million, up 5.4% year on year, mainly due to an increase in industrial gas sales volumes and the impact of the raw material cost adjustment system.」

    The number of city gas customers increased by 6 thousand from the end of the previous consolidated fiscal year to 68 thousand, while revenue also increased by 5.4% year on year.
  10. FY2020AdvancedAnnual report

    「In the city gas business, the company began expanding beyond its traditional Shida area in Shizuoka Prefecture and acquired gas businesses from Shimonita, Gunma Prefecture, and Nikaho, Akita Prefecture. Going forward, it will continue to actively pursue expansion through M&A.」

    In the city gas business, the company expanded across the wider region into Shimonita and Nikaho and proceeded with the acquisition of their businesses, formalizing its policy of expansion through M&A.
  11. FY2020-Q3AdvancedAnnual report

    「In August of the same year, the company established Nikaho Gas Co., Ltd. (Nikaho, Akita Prefecture) and began preparing to take over the city gas business from Nikaho. In October of the same year, it jointly established T&T Energy Co., Ltd. with TEPCO Energy Partner, Inc. and began preparing to launch a city gas retail business in the Chukyo region.」

    In response to city gas liberalization, the company proceeded with preparations to take over Nikaho's business and established a joint venture with TEPCO Energy Partner to prepare for the launch of a retail business in the Chukyo region.
  12. FY2020-Q2AdvancedAnnual report

    「The company established Nikaho Gas Co., Ltd. on 5 August 2019 to take over the city gas business operated by Nikaho, Akita Prefecture.」

    The company established Nikaho Gas Co., Ltd. in preparation for taking over Nikaho's city gas business.
  13. FY2020-Q1AdvancedAnnual report

    「The company also entered into an agreement to acquire the city gas business operated by Nikaho, Akita Prefecture.」

    The company entered into an agreement to acquire the city gas business operated by Nikaho, Akita Prefecture.
  14. FY2019-Q3AdvancedAnnual report

    「In October of the same year, the company received approval from the Kanto Bureau of Economy, Trade and Industry to acquire the gas business operated by Shimonita, Gunma Prefecture.」

    To expand its business base in city gas and other areas, the company received approval to acquire the gas business operated by Shimonita, Gunma Prefecture.
  15. FY2018AdvancedAnnual report

    「Retail sales in the city gas business were fully liberalized in April 2017. In response, as a community-based city gas operator, the group has worked to further strengthen its safety systems and provide value-added services and products rooted in local communities and customers. It has also worked to establish a business foundation and strengthen its customer base through M&A and other measures, with the aim of expanding into new businesses.」

    In response to liberalization, the company is working to establish a business foundation and strengthen its customer base through M&A, in addition to enhancing safety and value-added services.
  16. FY2017First statedAnnual report

    「Retail sales were fully liberalized in April 2017, and major changes in the business environment were anticipated. In response, as a community-based city gas operator, the group worked to further strengthen its safety systems and provide value-added services and products rooted in local communities and customers.」

    In response to city gas liberalization, the company identified enhanced safety measures and community-based value-added services as countermeasures.
Moved together

"Customer acquisition and churn prevention through CATV bundles and partnerships" moved the same way as this thread, in the same document, in 11 of its 16 moves.

111111111111★123456
  1. ★This thread
  2. 1Customer acquisition and churn prevention through CATV bundles and partnerships11×
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  4. 3Expansion of Sales Areas and Customer Base in the Liquefied Petroleum Gas Business through M&A11×
  5. 4Expanding the Revenue Base Through Multiple Transactions11×
  6. 5Strengthening Customer Engagement and Benefits Through the TLC Membership Service11×
  7. 6Integrated Solutions Combining Fiber-Optic Networks, Data Centers and System Development11×

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