Plan to Re-expand the Online Reuse Business
First written in FY2021. 16 of 19 entries say "Advanced", first in FY2022-Q1. Latest entry: 2026-09-07.
The whole theme swung hardest in 2020: 1 of 6 companies on the "Worse" side.
2 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「Strengthening consulting sales for on-site purchasing (cross-buying).」
To re-expand the online reuse business, the company explicitly positioned consulting sales for on-site purchasing as cross-buying and is working to expand the volume handled per customer. - FY2025AdvancedAnnual report
「As a result of these initiatives, earnings power in consumer-oriented reuse steadily improved, and earnings progress for the current period proceeded smoothly.」
As measures to re-expand consumer-oriented reuse, the company advanced purchase-channel optimization, personnel reallocation, the use of DX and AI, and stronger purchases of used smartphones and tablets, explaining that earnings power had improved. - FY2025-H1AdvancedAnnual report
「Review of the optimal purchase channels and optimization of personnel allocation according to product categories and volumes.」
To re-expand the online reuse business, the company advanced purchase-channel optimization by product category and volume and optimized personnel allocation, explaining that earnings progress in consumer-oriented reuse was proceeding smoothly. - FY2024AdvancedAnnual report
「From the latter half of the second quarter onward, we worked to improve profitability by optimizing purchase channels according to expected earnings, optimizing personnel allocation and promoting various technology-enabled DX initiatives.」
Regarding the re-expansion of the online reuse business, the company explained that it advanced purchase-channel optimization, personnel-allocation optimization and DX initiatives, and that second-half earnings exceeded the assumptions as of the end of the interim period. - FY2024-Q3AdvancedAnnual report
「As these investments put the necessary resources in place, we continued to strengthen on-site purchasing and reviewed the allocation of sales personnel, including at contact centers that serve as important customer touchpoints, while optimizing purchase channels. These efforts increased the volume of products handled.」
As a measure to re-expand the online reuse business, the company reviewed its sales personnel allocation and optimized purchase channels after putting the necessary resources in place through investment, resulting in an increase in the volume of products handled. - FY2024-Q2AdvancedAnnual report
「As these investments put the necessary resources in place, we continued to strengthen on-site purchasing and reviewed the allocation of sales personnel, including at contact centers that serve as important customer touchpoints, while optimizing purchase channels. These efforts increased the volume of products handled.」
To re-expand the online reuse business, the company reviewed its sales personnel allocation and optimized purchase channels after putting the necessary resources in place, resulting in an increase in the volume of products handled. - FY2024-Q1AdvancedAnnual report
「We also recruited and provided training for buyers handling on-site purchasing of products, and increased our vehicle resources. As these investments gradually put the necessary resources in place, we strengthened consulting sales for on-site purchasing, which increased the volume of products handled.」
To re-expand the online reuse business, the company advanced the recruitment and training of on-site purchasing buyers, increased its vehicle resources and strengthened consulting sales, resulting in an increase in the volume of products handled. - FY2023AdvancedAnnual report
「We opened the Chiba Reuse Center in October 2022 and the Shinagawa Reuse Center in May 2023. We also recruited and provided training for buyers handling on-site purchasing of products, and increased our vehicle resources.」
To re-expand the online reuse business, the company opened locations in Chiba and Shinagawa, recruited and trained on-site purchasing buyers, and increased its vehicle resources, leading to an increase in the volume of products handled. However, the recruitment and development of buyers lagged behind plan. - FY2023-Q3AdvancedAnnual report
「As various resources were gradually expanded through these investments, the company stepped up consulting-based sales activities in its on-site buyback business, resulting in an increase in product volumes handled.」
As a re-expansion measure, the company stepped up consulting sales for on-site purchasing after expanding resources including personnel and vehicles, leading to an increase in the volume of products handled. - FY2023-Q2AdvancedAnnual report
「Despite making these investments, product volumes handled increased as the company stepped up efforts to address latent demand for product buyback services.」
As a measure to re-expand the online reuse business, the company stepped up efforts to address latent purchase needs and increased the volume of products handled. - FY2023-Q1AdvancedAnnual report
「Despite making these investments, product volumes handled increased as the company stepped up efforts to address latent demand for product buyback services.」
As a measure to re-expand the online reuse business, the company stepped up efforts to address latent purchase needs, leading to an increase in the volume of products handled. - FY2022AdvancedAnnual report
「In addition to our existing purchase service, which addresses explicit needs, we launched a new purchase service addressing latent needs through our strength in on-site purchasing, and achieved a certain level of results in the fourth quarter.」
As a measure to re-expand the online reuse business, the company launched a new on-site purchasing service targeting latent needs and achieved a certain level of results in the fourth quarter. - FY2022-Q3RestatedAnnual report
「During the third quarter of the current consolidated cumulative period, we implemented measures aimed at medium-term growth, centered on our Group's core online reuse business. Specifically, we increased marketing investment to generate more purchase requests in consumer-oriented reuse, opened new locations in the agricultural machinery sector, and made upfront investments including strengthening recruitment and investing in systems to expand future earnings.」
To re-expand the online reuse business, the company has continued measures involving marketing investment, opening new locations in the agricultural machinery sector, strengthening recruitment and investing in systems. - FY2022-Q2RestatedAnnual report
「During the second quarter of the current consolidated cumulative period, we implemented measures aimed at medium-term growth, centered on our Group's core online reuse business. Specifically, these included increased marketing investment to generate more purchase requests in consumer-oriented reuse, opening new locations in the agricultural machinery sector, active recruitment and systems investment.」
To re-expand the online reuse business, the company has continued measures involving marketing investment, opening new locations in the agricultural machinery sector, recruitment and systems investment. - FY2022-Q1AdvancedAnnual report
「During the first quarter of the current consolidated cumulative period, we implemented measures aimed at medium-term growth, centered on our online reuse business. Specifically, we increased marketing investment to generate more purchase requests in consumer-oriented reuse, opened new locations in the agricultural machinery sector, and made upfront investments including strengthening recruitment and investing in systems to expand future earnings.」
To re-expand the online reuse business, the company implemented marketing investment, opened new locations in the agricultural machinery sector, strengthened recruitment and invested in systems. - FY2021First statedAnnual report
「Going forward, we will increase total purchase volume by intensifying advertising and promotions to increase the number of purchase requests, expanding the personnel and vehicle resources supporting our strength in on-site purchasing, and beginning to handle new product categories, with the aim of returning to a growth trajectory.」
For consumer-oriented reuse products, purchase requests fell by just over 30% year on year and total purchase volume declined. The company has identified renewed expansion through advertising and promotions, personnel and vehicles, new products and new sales channels as a new priority initiative.