Uncertainty in Foreign Customer Markets
First written in FY2021. 11 of 22 entries say "Softened", first in FY2023-Q3. Latest entry: FY2027-H1.
J.Front Retailing moved to the "Worse" side of this theme in 2022, 3 years after the typical company in this theme (2019).
The whole theme swung hardest in 2019: 8 of 19 companies on the "Worse" side.
0 other companies' latest entry also says "Softened".
- FY2027-H1SoftenedAnnual report
「Spending by foreign tourists visiting Japan remained solid, supported by the weak yen, despite the impact of Japan–China relations.」
Regarding the foreign-customer market, the Company explained that spending by foreign tourists visiting Japan remained solid, supported by the weak yen, while acknowledging the impact of Japan–China relations. - FY2026MaterialisedAnnual report
「Although tax-free sales in the department store business, which had risen sharply in the previous year, declined substantially, revenue increased 5.0% year on year to ¥219,925 million as the shopping centre and developer businesses remained solid.」
Regarding the foreign-customer market, the impact of a substantial decline in department store tax-free sales, which had grown sharply in the previous fiscal year, was also confirmed for the full year. - FY2026-H1MaterialisedAnnual report
「Although tax-free sales in the department store business, which had risen sharply in the previous year, declined substantially, revenue increased 5.0% year on year to ¥219,925 million as the shopping centre and developer businesses remained solid.」
Regarding the foreign-customer market, the Company stated that tax-free sales in the department store business, which had increased in the previous fiscal year, declined substantially, causing a change in part of the recovery trend. - FY2025SoftenedAnnual report
「To strengthen its response to overseas customer segments, the Company newly established a communications platform for foreign visitors to Japan in the department store business and worked to generate reciprocal customer referrals through partnerships with companies in Japan and overseas.」
Regarding uncertainty in the foreign-customer market, the Company translated the growth in inbound sales into concrete recovery and expansion measures through a CRM platform and reciprocal customer referrals. - FY2025-Q1SoftenedAnnual report
「For the three months ended May, against a backdrop of solid domestic sales and strong inbound sales, consolidated revenue increased 8.6% year on year to ¥101,469 million, business profit increased 66.8% to ¥16,403 million, and profit attributable to owners of the parent increased 76.9% to ¥11,316 million.」
In the foreign-customer market, strong inbound sales contributed to higher company-wide revenue and profit, demonstrating that the recovery was reflected in performance. - FY2024-Q3SoftenedAnnual report
「Revenue increased, mainly due to the effects of strategies and initiatives including the response to the strong affluent market, as well as a further increase in sales to foreign tourists visiting Japan.」
Regarding uncertainty in the foreign-customer market, sales to foreign tourists visiting Japan increased further, and the recovery in inbound demand was reflected in actual performance. - FY2024-Q1SoftenedAnnual report
「Since the easing of border-control measures last October, the number of international visitors to Japan has increased. In addition, with COVID-19 classified as a Category 5 infectious disease from 8 May, social and economic activity moved further toward normalization, and personal consumption also showed signs of recovery, resulting in continued gradual recovery.」
Following the easing of border-control measures and the reclassification of the infectious disease as a Category 5 disease, the number of foreign tourists visiting Japan increased, and recovery in the foreign-customer market is progressing as an actual business trend. - FY2023SoftenedAnnual report
「In fiscal 2023, border-control measures for foreign travellers were abolished. With increases in travellers from China and scheduled flights from other countries expected, inbound consumption is expected to recover to pre-pandemic levels in the near future.」
Regarding uncertainty in the foreign-customer market, the Company indicated that recovery to pre-pandemic levels was expected in the near future, supported by the abolition of border-control measures and an increase in travellers. - FY2023-Q3SoftenedAnnual report
「Since restrictions on activities were lifted in each region in late March, signs of recovery have emerged, including the absence of activity restrictions during the holiday season, the emergence of revenge spending, and a recovery in inbound consumption following the easing in October of border-control measures for visitors to Japan.」
In the foreign-customer market, inbound consumption showed signs of recovery as border-control measures were eased, resulting in some improvement from the previous description of a risk of prolonged stagnation. However, downside risks from infectious diseases, foreign-exchange rates, and higher prices remain. - FY2022WorsenedAnnual report
「A considerable period will still be required for inbound consumption to recover. Changes in consumption patterns are also expected to reduce bulk purchases of products such as cosmetics.」
Regarding uncertainty in the foreign-customer market, the Company indicated that recovery could take a considerable period due to entry restrictions, China’s infectious-disease measures and economic slowdown, and changes in bulk purchasing. - FY2021First statedAnnual report
「The inbound consumption that had driven department store sales suffered a severe blow due to the COVID-19 pandemic.」
The disappearance and prolonged stagnation of spending by visitors to Japan were identified as a separate major risk, with cross-border e-commerce, live commerce, and preparations for promotional activities anticipating the recovery in visits to Japan presented as countermeasures.