Risk of Declining Customer Traffic and Closures Due to the Spread of COVID-19
First written in FY2020. 7 of 16 entries say "Materialised", first in FY2020. Latest entry: FY2025.
Choushimaru moved to the "Worse" side of this theme in 2020, the same year as the typical company in this theme.
The whole theme swung hardest in 2025: 6 of 13 companies on the "Worse" side.
12 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「If an infectious disease, including COVID-19, occurs and spreads, or if containment is prolonged, the Company's business performance may be affected by measures such as requests to refrain from going out.」
The Company continues to identify the risk of requests to refrain from going out and an impact on business performance due to the resurgence of infectious diseases, including COVID-19, or prolonged containment. - FY2024-Q2RestatedAnnual report
「As economic activity normalizes and people gradually recover from the psychological aftereffects of COVID-19,」
The Company continues to express the view held since the previous quarter that COVID-19-related restrictions on customer visits and operations have eased and economic activity is progressing toward normalization. - FY2024-Q1MitigatedAnnual report
「Japan's economy during the cumulative first-quarter period progressed toward normalization as restrictions on daily life were eased following the reclassification of COVID-19 as a Class 5 infectious disease.」
The Company stated that the reclassification of COVID-19 as a Class 5 infectious disease had eased restrictions on daily life and that economic activity was moving toward normalization. - FY2023MitigatedAnnual report
「Since COVID-19 was reclassified as a Class 5 infectious disease, previous requests to suspend operations or shorten operating hours have been withdrawn. However, if infections spread and a cluster occurs among employees, it may become difficult to continue operating stores, potentially affecting the Company's business performance.」
Following the reclassification of COVID-19 as a Class 5 infectious disease, requests to suspend operations or shorten operating hours were withdrawn, partially mitigating the impact of the risk of declining customer visits and store closures. However, the possibility of clusters among employees remains. - FY2023-Q3MitigatedAnnual report
「The Company is gradually returning to pre-COVID-19 business activity, with dine-in customers showing signs of recovery as restrictions on activity are eased.」
The Company stated that the easing of restrictions on activity related to COVID-19 and the resulting recovery trend in dine-in customers had partially mitigated the impact of the risk of declining customer visits. However, the eighth wave and uncertainty over the outlook remain. - FY2023-Q2MitigatedAnnual report
「The food service industry is also gradually returning to pre-COVID-19 business activity, with dine-in customers showing signs of recovery as restrictions on activity are eased, but」
The Company stated that the easing of restrictions on activity had led to a recovery trend in dine-in customers, partially mitigating the impact of the risk of declining customer visits due to COVID-19. Meanwhile, competition has continued to intensify while living with COVID-19. - FY2023-Q1WorsenedAnnual report
「From July, the number of cases began to rise sharply again as the Omicron variant spread.」
While stating that the easing of restrictions on activity had led to a recovery trend in dine-in customers, the Company also stated that the number of cases had risen sharply again from July as the Omicron variant spread. - FY2022MaterialisedAnnual report
「Japan's economy during the fiscal year was not able to enter a recovery trend in consumer sentiment as declarations of a state of emergency and Priority Preventive Measures related to the spread of COVID-19 were repeatedly issued and lifted until all measures were lifted on 22 March 2022.」
The Company stated that repeated states of emergency and Priority Preventive Measures related to COVID-19 throughout the fiscal year hindered the recovery in consumer sentiment. - FY2022-Q3MaterialisedAnnual report
「From January 2022, the number of infections with the Omicron variant of COVID-19 rose sharply, and priority preventive measures were implemented in many regions, leaving the outlook uncertain.」
The sharp increase in Omicron cases and the implementation of Priority Preventive Measures actually occurred, and the impact on business performance, including declines in revenue and operating profit, has continued. - FY2022-Q2MaterialisedAnnual report
「Intermittent prohibitions or restrictions on serving alcohol at stores located in designated areas caused a substantial direct decline in alcohol sales. In addition, reduced willingness to visit stores among customers seeking alcohol and their accompanying family members contributed to the decline in customer visits. As a result, revenue for the cumulative second-quarter period was ¥7,860 million, down 10.6% year on year, and the Company posted an operating loss of ¥101 million, compared with operating profit of ¥356 million in the same quarter of the previous year.」
Restrictions on serving alcohol under the state of emergency and Priority Preventive Measures, together with reduced willingness to visit stores, actually occurred and contributed to a 10.6% decline in revenue and an operating loss. - FY2022-Q1MaterialisedAnnual report
「In particular, the prohibition or restriction of alcohol service at stores located in designated areas caused a significant decline in alcohol sales. In addition, the decline in customers visiting for the purpose of drinking, including groups of family members, contributed to the decline in customer visits. As a result, revenue for the cumulative first-quarter period was ¥3,970 million, down 8.8% year on year, and operating profit was ¥23 million, down 89.7%.」
Restrictions on serving alcohol under the state of emergency and other measures, together with declining customer visits, actually occurred and caused revenue and operating profit to decline. - FY2021MaterialisedAnnual report
「In January 2021, a second state of emergency was declared in the Company's operating region, comprising Tokyo and 3 neighboring prefectures, and was extended through the end of March. In April 2021, the Company was also compelled to respond to requests for cooperation based on the implementation of Priority Preventive Measures and other measures. In addition, the prohibition on serving alcohol at stores located in areas subject to the Priority Preventive Measures had a significant impact, causing fourth-quarter results to fall substantially below forecasts.」
The state of emergency, Priority Preventive Measures, and prohibitions on serving alcohol related to the spread of COVID-19 actually occurred, causing fourth-quarter results to fall substantially below forecasts. - FY2021-Q3RestatedAnnual report
「In the food-service industry, customers’ lifestyles and the services they expect from dining out have changed dramatically due to activity restrictions and requests to refrain from going out associated with the spread of COVID-19. While in-store dining has declined, takeaway and delivery services involving less contact with other people have increased, and the competitive environment has changed significantly, leaving the operating environment challenging.」
The Company continues to identify as business risks the ongoing restrictions on activity and requests to refrain from going out related to COVID-19, the decline in dine-in activity, and the shift in demand to takeaway and delivery. - FY2021-Q2RestatedAnnual report
「In the food-service industry, customers’ lifestyles and the services they expect from dining out have changed dramatically due to activity restrictions and requests to refrain from going out associated with the spread of COVID-19. While in-store dining has declined, takeaway and delivery services involving less contact with other people have increased, and the competitive environment has also changed dramatically, leaving the operating environment challenging.」
The decline in dine-in activity and shift in demand to takeaway and delivery related to COVID-19 have continued, and the Company continues to describe the business impact of infection risks. - FY2021-Q1MaterialisedAnnual report
「In the food-service industry, customers’ lifestyles and the services they expect from dining out have changed dramatically due to the spread of COVID-19. While in-store dining has declined, takeaway and delivery services involving less contact with other people have increased, and the competitive environment has changed dramatically from before the COVID-19 pandemic.」
The decline in dine-in activity and shift in demand to takeaway and delivery due to COVID-19 actually occurred, and revenue for the first quarter also declined 11.4% year on year. - FY2020MaterialisedAnnual report
「Revenue has declined as a result of measures such as reduced customer visits due to requests to refrain from going out to prevent the spread of COVID-19, shorter operating hours, and temporary closures of some stores. The timing of containment remains uncertain.」
Requests to refrain from going out, declining customer visits, reduced operating hours, and temporary store closures due to the spread of COVID-19 actually occurred. Full-year revenue declined 6.4% year on year and operating profit declined 92.4%. The Company also stated that another state of emergency or similar measures could have an impact.