Convenient in-store service with cash on delivery
First written in FY2017. 4 of 10 entries say "Restated". Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026RestatedAnnual report
「For service, the Company has introduced its distinctive “cash-on-delivery system” (payment before service and, in principle, self-service).」
The Company continues to feature cash-on-delivery, with payment before service and, in principle, self-service, as a core aspect of its service offering. - FY2024AdvancedAnnual report
「As a result of advancing experiments in the digitalization and efficiency improvement of operations, the Company is moving toward a selection phase in anticipation of rollout across all locations. It had aimed for hourly sales per employee of ¥6,800 and hourly productivity per employee of ¥4,700 as productivity indicators, but fell slightly short of these targets in the current fiscal year. Accordingly, it has designated the next fiscal year as the implementation phase and will continue working to improve productivity.」
For C.O.D. 2.0, digitalization and efficiency measures advanced from the experimental stage to a selection phase in anticipation of rollout across all locations. Meanwhile, the Company fell slightly short of its targets for hourly sales per employee and hourly productivity per employee in the current fiscal year and has designated the next fiscal year as the implementation phase. - FY2024-Q3AdvancedAnnual report
「The Company advanced experimental implementation of electronic menus, payment-related systems, shift-management systems, and operational improvements through reviews of store equipment and work content, and is moving toward a selection phase in anticipation of rollout across all locations.」
As specific measures under C.O.D. 2.0, the Company conducted experimental implementation of electronic menus, payment-related systems, shift-management systems, and reviews of store equipment and work content, advancing to the selection phase for rollout across all locations. - FY2024-Q2AdvancedAnnual report
「As operating measures, in line with the annual policy, the Company conducted various experiments and verifications, beginning with efforts to make some services self-service and reduce preparation steps, and rolled out the measures shown to be highly effective across all locations.」
As specific measures under C.O.D. 2.0, the Company advanced experiments and verifications involving self-service and reduced preparation steps, moving to the stage of rolling out highly effective measures across all locations. - FY2024-Q1AdvancedAnnual report
「Against this backdrop, as the operating environment shifted from living with COVID-19 to the post-COVID-19 period, the Company positioned the “50th Anniversary Vision (2022-2030)” and “Medium-Term Management Plan (2022-2024),” formulated in the previous fiscal year, as guidelines for an early recovery in performance and further growth. In the current fiscal year, the second year of the “Medium-Term Management Plan (2022-2024),” whose theme is “Rebirth,” the Company worked to improve productivity under its annual policy of “C.O.D. 2.0,” with the aim of evolving its cash-on-delivery system (C.O.D.), its greatest distinguishing feature, in order to overcome the challenging operating environment. In line with the annual policy, it conducted various experiments, verifications and preparations for rollout across all locations, beginning with efforts to make some services self-service and reduce preparation steps.」
As specific measures under C.O.D. 2.0, the Company advanced efforts to make services self-service, reduce preparation steps, and conduct experiments, verifications and preparations for rollout across all locations. - FY2023ReframedAnnual report
「Against this backdrop, in fiscal 2023, the second year of its medium-term management plan, the Company adopted “C.O.D. 2.0” as its annual policy, resolving to evolve its cash-on-delivery system (COD), its greatest distinguishing feature, in order to overcome the challenging operating environment.」
The Company has developed its description of the traditional cash-on-delivery system into its fiscal 2023 annual policy, “C.O.D. 2.0.” - FY2022RestatedAnnual report
「The “cash-on-delivery system” (payment before service and, in principle, self-service) has been introduced.」
The Company continues to feature cash-on-delivery, with payment before service and, in principle, self-service, as a core aspect of its service offering. - FY2019RestatedAnnual report
「For service, the Company has introduced its distinctive “cash-on-delivery system” (payment before service and, in principle, self-service), providing an atmosphere and space where customers can enjoy food and drink at leisure while retaining the casual convenience of fast food.」
The Company continues to feature cash-on-delivery, with payment before service and, in principle, self-service, as a core aspect of its service offering. - FY2018RestatedAnnual report
「For service, the Company has introduced its distinctive “cash-on-delivery system” (payment before service and, in principle, self-service), providing an atmosphere and space where customers can enjoy food and drink at leisure while retaining the casual convenience of fast food.」
The Company continues to feature cash-on-delivery, with payment before service and, in principle, self-service, as a core aspect of its service offering. - FY2017First statedAnnual report
「For service, the Company has introduced its distinctive “cash-on-delivery system” (payment before service and, in principle, self-service), providing an atmosphere and space where customers can enjoy food and drink at leisure while retaining the casual convenience of fast food.」
The Company’s service offering is characterized by its cash-on-delivery system, involving payment before service and, in principle, self-service.