Responding to the New Lifestyle through the Smart Kura Project

「The company has introduced “Smart Kura Sushi” at all stores. Equipped with self-service payment and self-checkout facilities, it allows customers to dine without coming into contact with employees from entry to departure, strengthening measures against various infectious diseases while improving customer convenience.」

「The company has introduced “Smart Kura Sushi” at all stores. Equipped with self-service payment and self-checkout facilities, it allows customers to dine without coming into contact with employees from entry to departure, strengthening measures against various infectious diseases while improving customer convenience.」

「We have installed Seido-kun, our patented antibacterial sushi cover that protects sushi from bacteria and viruses, including droplets from conversations, and have equipped all domestic restaurants with Smart Kura Sushi, including self-payment and self-checkout systems.」

「In these circumstances, placing the safety of customers and employees first, the Group took various measures ahead of competitors to prevent the spread of infection, including the antimicrobial sushi cover “Freshness-kun” and the introduction of “Smart Kura Sushi,”」

「In this environment, our group installed Smart Kura Sushi at all restaurants, equipped with self-payment and self-checkout systems that allow customers to dine without contact with staff from entry to departure. We provided a safe and reassuring environment through contactless service while working to improve customer satisfaction through a smooth dining experience.」

「In December 2021, we completed installation at all domestic restaurants of Smart Kura Sushi, equipped with self-payment and self-checkout systems that allow customers to dine without contact with staff from entry to departure.」

「We introduced “Smart Kura Sushi,” equipped with self-payment and self-checkout, at all stores, enabling customers to dine without contact with employees from entry through departure, strengthening infection-control measures and improving customer convenience.」

「We continued investing in “Smart Kura Sushi,” equipped with self-payment and self-checkout, enabling customers to dine without contact with employees from entry through departure.」

「In these circumstances, the Group placed the safety of customers and employees first and implemented various initiatives to prevent the spread of infection. It also continued investing in “Smart Kura Sushi,” which is equipped with self-service payment and self-checkout facilities so that customers can dine without coming into contact with employees from entry to departure.」

「In November 2020, we opened the first Smart Kura Sushi restaurant in Tokyo Higashimurayama, equipped as standard with contactless services that allow customers to dine without face-to-face contact with staff from entry to departure. All new restaurants will implement thorough infection-control measures, and we will roll out Smart Kura Sushi, equipped as standard with automated payment and self-checkout, as the standard format going forward.」

「For stores opening from the 26th fiscal year onward, the company plans to make every store a fully contactless and touchless “Smart Kura Restaurant.” Smart Kura Restaurants will provide more efficient store operations by ensuring the safety of customers and employees, reducing employees' workload and increasing customer turnover.」

「Amid these conditions, the Group launched the “Smart Kura Project,” an initiative to create restaurants that are safe, secure, exciting and full of promise in the “with-COVID” era while taking new lifestyles and the environment into consideration. We advanced 4 initiatives: ① “Self-Service Kura,” providing self-service guidance and payment from entry through checkout; ② “Smartphone Kura,” offering convenient smartphone ordering; ③ “Safe Kura,” focused on infection prevention; and ④ “At-Home Kura,” covering takeout, delivery and online sales. Using advanced technologies such as IoT, we aim to create a one-of-a-kind restaurant where customers can enjoy themselves more comfortably and safely.」