Hygiene Management, Contactless Operations and Freshness Maintenance

「Under these circumstances, in addition to using our patented antibacterial sushi cover, 鮮度くん, the Group promotes various initiatives to provide safe, secure and comfortable dining, including thoroughly implementing Clean Table, under which equipment is replaced every time customers change, and continuing to improve our operational capabilities by holding competitions worldwide in which employees compete in skills and customer service.」

「In this environment, our group has undertaken various initiatives to provide safe, reassuring and comfortable dining, including developing and installing the patented Seido-kun antibacterial sushi cover, operating Clean Tables that replace fixtures such as soy sauce dispensers whenever customers change, and holding competitions on a global basis, including overseas subsidiaries, in which employees compete in technical skills and customer service to continually improve frontline capabilities.」

「In this environment, our group has undertaken various initiatives to provide safe, reassuring and comfortable dining, including developing and installing the patented Seido-kun antibacterial sushi cover, operating Clean Tables that replace fixtures such as soy sauce dispensers whenever customers change, and regularly holding competitions in which employees compete in technical skills and customer service to continually improve our hospitality capabilities.」

「Our group has pursued the convenience and enjoyment inherent in conveyor-belt sushi while valuing safety and reassurance initiatives such as antibacterial sushi covers and Clean Tables, which replace fixtures such as soy sauce dispensers whenever customers change. We have also maintained the entertainment experience through Bikkura-Pon! and the provision of sushi on conveyor belts, which we are the only major conveyor-belt sushi chain to offer.」

「In this environment, our group has pursued the convenience and enjoyment inherent in conveyor-belt sushi while valuing the entertainment of watching sushi circulate on the conveyor belt, alongside various safety and reassurance initiatives such as antibacterial sushi covers and Clean Tables, which replace fixtures such as soy sauce dispensers whenever customers change.」

「In this environment, our group has pursued the convenience and enjoyment inherent in conveyor-belt sushi while valuing the entertainment of watching sushi circulate on the conveyor belt, alongside various safety and reassurance initiatives such as antibacterial sushi covers and Clean Tables, which replace fixtures such as soy sauce dispensers whenever customers change.」

「We use our proprietary antibacterial sushi covers so that customers can enjoy the fun of conveyor-belt sushi, and replace fixtures such as soy sauce dispensers whenever customers change, creating a safe and reassuring dining environment.」

「As a measure against nuisance behavior such as prank videos, we developed a new system using AI cameras and completed its installation at all restaurants. We also replace fixtures such as soy sauce dispensers every time customers change, creating a safe and reassuring dining environment.」

「We have installed Seido-kun, our patented antibacterial sushi cover that protects sushi from bacteria and viruses, including droplets from conversations, and have equipped all domestic restaurants with Smart Kura Sushi, including self-payment and self-checkout systems.」

「Against this backdrop, the Group has put the safety of customers and employees first, taking various measures ahead of competitors to prevent the spread of infection, including the antibacterial “Sendo-kun” sushi cover and the introduction of “Smart Kura Sushi.” We have provided products with integrity, based on our concept of “valuing what customers cannot see.”」

「In this environment, our group installed Smart Kura Sushi at all restaurants, equipped with self-payment and self-checkout systems that allow customers to dine without contact with staff from entry to departure. We provided a safe and reassuring environment through contactless service while working to improve customer satisfaction through a smooth dining experience.」

「In December 2021, we completed installation at all domestic restaurants of Smart Kura Sushi, equipped with self-payment and self-checkout systems that allow customers to dine without contact with staff from entry to departure.」

「We actively invested in Smart Kura Sushi, which includes Seido-kun, our patented antibacterial sushi cover introduced in 2011 to protect sushi and plates from bacteria and viruses, including droplets from conversations, as well as self-payment and self-checkout systems that allow customers to dine without contact with staff from entry to departure. By October 2021, installation had been completed at nearly all domestic restaurants.」

「Customers have again expressed their approval of Seido-kun, our patented antibacterial sushi cover introduced in 2011 to protect sushi and plates from bacteria and viruses, including droplets from conversations, and dust, saying that they feel reassured when the cover is in place.」

「In November 2020, we opened the first Smart Kura Sushi restaurant in Tokyo Higashimurayama, equipped as standard with contactless services that allow customers to dine without face-to-face contact with staff from entry to departure. All new restaurants will implement thorough infection-control measures, and we will roll out Smart Kura Sushi, equipped as standard with automated payment and self-checkout, as the standard format going forward.」

「In addition to Seido-kun, an antibacterial sushi cover introduced at all restaurants since 2011, we installed antibacterial sheets at all restaurants in May 2020, including in front of cash registers and between seats. In October, we began test operations of fully contactless restaurants at the Ikebukuro Sunshine 60-dori and Namba-Nihombashi locations, where customers have no contact with staff from entry to departure.」

「Ingredients are processed at a central kitchen with rigorous hygiene controls. The Hygiene Management Office conducts daily safety checks on ingredients, and we have established procedures under which employees do not touch products directly with their hands in the kitchen. We also use the Order Lane, which enables freshly prepared products to be delivered quickly, and Seido-kun, our patented sushi cover that protects products from bacteria and viruses and preserves freshness, to provide meals in a safe and reassuring environment, taking care of what customers cannot see.」

「In addition to our proprietary Seido-kun sushi cover, the Order Lane for quickly delivering freshly prepared products and a time-management system for preserving product freshness, we are pursuing further differentiation from competitors by thoroughly providing safe, high-quality products through measures including the removal of the four major additives, such as artificial flavorings, from all ingredients.」

「Against this backdrop, our group has undertaken various initiatives so that customers can enjoy fresher, more delicious and safer meals.」

「We use the Order Lane, which enables freshly prepared products to be delivered quickly, and Seido-kun, a patented sushi cover that protects products from bacteria and viruses and preserves freshness, to provide meals in a safe and reassuring environment, taking care of what customers cannot see.」

「Our group has undertaken various initiatives to enable customers to enjoy fresh, delicious and safe meals. In December 2017, the Kaizuka Center, which processes wild fish, obtained Level 1 HACCP certification. HACCP is a method of advanced control of hazards in food production processes, and we were the first major conveyor-belt sushi chain to obtain this certification.」

「Our group recognizes food poisoning as its greatest risk factor and has taken various measures, including obtaining Level 1 HACCP certification at the Kaizuka Center and establishing a Hygiene Management Department staffed by hygiene specialists. However, if a hygiene problem such as food poisoning were to occur, the group's operating performance and financial condition could be adversely affected by lower sales resulting from damage to its corporate image, the incurrence of compensation costs, temporary business closures or the revocation of business permits.」

「The Group takes care over its ingredients and preparation methods so that customers can enjoy fresh, delicious and safe sushi with peace of mind.」

「In addition to our proprietary Seido-kun sushi cover, the Order Lane for quickly delivering freshly prepared products and a time-management system for preserving product freshness, we are pursuing further differentiation from competitors by thoroughly providing safe, high-quality products through measures including the entertainment features of Bikkura-Pon!, the introduction of a reservation system and the removal of the four major additives, including artificial flavorings, from all ingredients.」

「In addition to daily safety checks by our Hygiene Management Department, we have established operating procedures under which employees do not touch products with their bare hands. We also use the Order Lane, which enables freshly prepared products to be delivered quickly, and Seido-kun, a sushi cover that protects products from bacteria and viruses and preserves freshness, the only such system used by a major conveyor-belt sushi chain,」