Digital Shift and Omnichannel Expansion
First written in FY2017-Q2. 17 of 28 entries say "Restated". Latest entry: FY2026.
61 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Membership of the Asbee app, introduced in the previous consolidated fiscal year, increased by 1.1 million during the fiscal year, bringing cumulative membership to 2.37 million. E-commerce sales were 109% of the previous fiscal year, supported by stronger kids offerings and the effect of major promotional campaigns.」
Asbee app membership increased by 1.1 million during the year to 2.37 million cumulatively. E-commerce sales were 109% of the previous fiscal year. - 2026-04-08AdvancedEarnings
「Membership of the Asbee app, introduced in the previous consolidated fiscal year, increased by 1.1 million during the fiscal year, bringing cumulative membership to 2.37 million. E-commerce sales were 109% of the previous fiscal year, supported by stronger kids offerings and the effect of major promotional campaigns.」
アスビーアプリ会員数が累計237万名に増加し、EC事業売上高も前期比109％となった。 - FY2026-H1AdvancedAnnual report
「Membership of the Asbee app, introduced in the previous consolidated fiscal year, increased by 680,000 during the six-month consolidated period, bringing cumulative membership to 1.93 million. E-commerce sales were 105% of the prior-year period, supported by stronger kids offerings and the effect of major promotional campaigns.」
Asbee app membership increased by 680,000 during the six-month period to 1.93 million cumulatively. E-commerce sales were 105% of the prior-year period. - FY2025AdvancedAnnual report
「To integrate online and offline channels with a focus on improving customer convenience and store operating efficiency, we revamped the proprietary Asbee app in March. As of the end of the fiscal year, cumulative app membership had exceeded 1.25 million. We also introduced a product-inventory search function using two-dimensional barcode scanning through customers’ smartphones to reduce lost sales opportunities.」
Cumulative membership of the Asbee app exceeded 1.25 million, and a product-inventory search function using two-dimensional barcodes was introduced. - FY2025-H1AdvancedAnnual report
「To integrate online and offline channels with a focus on improving customer convenience and store operating efficiency, we revamped the proprietary Asbee app in March. As of the end of the six-month period, cumulative app membership had exceeded 600,000. We also introduced a product-inventory search function using two-dimensional barcode scanning through customers’ smartphones to reduce lost sales opportunities.」
The Asbee app was revamped in March, cumulative membership exceeded 600,000, and an inventory-search function using two-dimensional barcodes was introduced. - FY2025-Q1AdvancedAnnual report
「We revamped the proprietary app, the Asbee app, in March. We also proceeded with introducing a product-inventory search function using QR-code scanning through customers’ smartphones to reduce lost sales opportunities.」
The integration of e-commerce, stores and digital capabilities progressed through the March revamp of the Asbee app and the introduction of an inventory-search function using QR codes and customers’ smartphones. - FY2024AdvancedAnnual report
「(4) Growth and expansion of the e-commerce business: eliminate lost sales opportunities by linking the app, e-commerce and store smartphones」
For the fiscal year ending February 2025, the e-commerce initiative developed into a specific measure to eliminate lost sales opportunities by linking the proprietary app, e-commerce and store smartphones. - FY2024-Q3RestatedAnnual report
「Promote omnichannel integration by connecting e-commerce and stores to improve customer convenience and acquire new customers.」
Omnichannel integration connecting e-commerce and stores continues as an initiative to improve customer convenience and acquire new customers. - FY2023RestatedAnnual report
「Promote omnichannel integration by connecting e-commerce and stores to improve customer convenience and acquire new customers.」
Omnichannel integration connecting e-commerce and stores continues as an initiative to improve customer convenience and acquire new customers. - FY2023-Q3RestatedAnnual report
「2. Digital shift to drive new growth By linking a new integrated product-management system with the existing core systems, we will establish processes for preparing highly accurate plans under system controls and for making rapid and flexible plan revisions based on item-level performance management by size, thereby improving earnings power.」
The plan to combine an integrated product-management system, customer-information platform, foot-shape information platform, proprietary app and online fitting continues. - FY2023-Q1RestatedAnnual report
「(1) Growth and expansion of the e-commerce business ① Promote omnichannel integration Connect e-commerce and stores through our proprietary app, expanding customer touchpoints and improving convenience. ② Build and migrate to a new customer-information management platform Link and migrate the proprietary app’s customer platform to the AEON Group’s common customer platform.」
The digital shift is being developed into specific sub-initiatives: connecting e-commerce and stores through the proprietary app, and building and migrating to a new customer-information management platform. This filing does not disclose milestones such as completion of the build. - FY2022AdvancedAnnual report
「By linking a new integrated product-management system with the existing core systems, we will establish processes for preparing highly accurate plans under system controls and for making rapid and flexible plan revisions based on item-level performance management by size, thereby improving earnings power. We will also build and link a new customer-management platform and foot-shape information platform, expanding the value we provide beyond products to experiences and digital services and creating continuous, cumulative relationships with customers.」
The digital shift has been translated into new system initiatives involving an integrated product-management system, a customer-management platform and a foot-shape information platform. - FY2022-Q2RestatedAnnual report
「We will pursue omnichannel integration by combining the e-commerce business, physical stores and digital capabilities. For example, by digitizing customers’ foot-shape data, we will enable them to quickly and easily purchase products suited to them both in stores and online. Centered on the G-FOOT app, we will strengthen coordination between the customer bases of the e-commerce business and physical stores and work to expand sales opportunities.」
Omnichannel integration through the G-FOOT app, digitized foot-shape data and coordination between e-commerce and physical-store customer bases continues. - FY2022-Q1RestatedAnnual report
「We will pursue omnichannel integration by combining the e-commerce business, physical stores and digital capabilities. For example, by digitizing customers’ foot-shape data, we will enable them to quickly and easily purchase products suited to them both in stores and online. Centered on the G-FOOT app, we will strengthen coordination between the customer bases of the e-commerce business and physical stores and work to expand sales opportunities.」
Omnichannel integration through the G-FOOT app, digitized foot-shape data and coordination between e-commerce and physical-store customer bases continues. - FY2021AdvancedAnnual report
「We will pursue omnichannel integration by combining the e-commerce business, physical stores and digital capabilities. For example, by digitizing customers’ foot-shape data, we will enable them to quickly and easily purchase products suited to them both in stores and online. Centered on the G-FOOT app, we will strengthen coordination between the customer bases of the e-commerce business and physical stores and expand sales opportunities.」
Omnichannel integration has progressed into specific measures centered on the G-FOOT app, including digitizing foot-shape data and linking the customer bases of e-commerce and physical stores. - FY2021-Q3AdvancedAnnual report
「4. Expand the e-commerce business i. Promote cross-referrals between stores and e-commerce through the “Pita Tori” service for ordering products unavailable in stores and the service enabling customers to choose online and try on in stores ii. Strengthen information dissemination through SNS channels, store blogs and other media that are highly compatible with e-commerce」
For the fourth quarter of fiscal 2020, the Group specified measures to drive cross-referrals between stores and e-commerce using Pita Tori, online ordering with in-store try-on, SNS and store blogs. - FY2021-Q2RestatedAnnual report
「② Store and store-floor reform 1. Strengthen store sales capabilities 2. Expand the e-commerce business 3. Develop new formats」
Expansion of the e-commerce business remains a priority initiative for the second half of fiscal 2020. - FY2020RestatedAnnual report
「Under digital reform, we sought to improve customer acquisition through apps and store blogs, while promoting coordination between our e-commerce site and physical stores.」
Digital reform continues through apps, store blogs and coordination between the e-commerce site and physical stores. - FY2020-Q3RestatedAnnual report
「Under digital reform, we sought to improve customer acquisition through apps and store blogs, while promoting coordination between our e-commerce site and physical stores.」
Digital reform continues through apps, store blogs and coordination between the e-commerce site and physical stores. - FY2020-Q2RestatedAnnual report
「Under digital reform, we sought to improve customer acquisition through apps and store blogs, while promoting coordination between our e-commerce site and physical stores.」
Digital reform continues through apps, store blogs and coordination between the e-commerce site and physical stores. - FY2019RestatedAnnual report
「Expand the e-commerce business and improve operational efficiency through digital reform」
For fiscal 2019, the priority initiatives included expanding e-commerce and improving operational efficiency through digital reform. - FY2019-Q3RestatedAnnual report
「Under store reform, we advanced structural reforms in the e-commerce business accompanying changes to our core formats and deeper omnichannel integration.」
The Group continues to deepen omnichannel integration and advance structural reforms in the e-commerce business. - FY2019-Q2RestatedAnnual report
「Under store reform, we advanced structural reforms in the e-commerce business accompanying changes to our core formats and deeper omnichannel integration.」
Omnichannel integration and the expansion and reform of the e-commerce business continue as store-reform initiatives. - FY2018RestatedAnnual report
「We also focused on promoting new businesses, advancing omnichannel integration and expanding the e-commerce business.」
Omnichannel integration and e-commerce expansion continue as store-reform initiatives. - FY2018-Q2RestatedAnnual report
「Under store reform, we focused on evolving our core formats, promoting new businesses and advancing omnichannel integration and the expansion of the e-commerce business.」
Omnichannel integration and e-commerce expansion continue as store-reform initiatives. - FY2018-Q1RestatedAnnual report
「Under store reform, we focused on evolving our core formats, promoting new businesses and advancing omnichannel integration and the expansion of the e-commerce business.」
Omnichannel integration continues, with the expansion of the e-commerce business explicitly identified this time, although no specific progress figures are provided. - FY2017-Q3RestatedAnnual report
「To respond to this environment, we have pursued reforms in products, stores, people and costs, based on the five pillars of our business development: the digital shift, urban shift, senior shift, Asia shift and community-based operations.」
The digital shift is restated as one of the fundamentals of business development, but this filing does not describe specific progress in omnichannel initiatives. - FY2017-Q2First statedAnnual report
「As part of our digital shift, we promoted the use of tablets in stores as communication tools with customers and advanced omnichannel initiatives to create a seamless purchasing environment, including online ordering with in-store pickup and in-store ordering with home delivery. In August, we launched the G-FOOT app and strengthened the operation of LINE@, resulting in a significant 547.8% year-on-year increase in omnichannel transaction value.」
The company is advancing omnichannel retail through tablets, its app, LINE@, in-store pickup and home delivery, and reported a substantial increase in transaction value.