Acquiring New Customers and Expanding Business with Existing Customers
First written in FY2016. 15 of 28 entries say "Advanced", first in FY2018-Q1. Latest entry: FY2026-H1.
20 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「In the Fresh Produce Merchandising System Business, the introduction of systems to new retailers and expansion of optional services, as well as the integration of system environments in response to the integration of retail group companies, progressed steadily. Both sales and operating income remained solid.」
Implementation for new retailers, expansion of optional services and support for retail groups progressed, giving more concrete form to efforts to expand customers and transactions. - FY2024AdvancedAnnual report
「The company acquired new customers for the E-Support Link system and contracted services, increasing the volume of contracted services. For the Fresh MD system, implementation expanded to new customers, group companies and subsidiaries of major chain stores, increasing transaction volumes.」
The company reported new customer acquisitions, an increase in the volume of contracted services, and expanded system implementation for new customers and groups of major chain stores. - FY2024-Q2AdvancedAnnual report
「Revenue and profit increased as transaction volumes, including the volume of contracted services and system transaction volumes, rose in the existing businesses, while the company also strengthened its proactive sales activities aimed at acquiring new customers.」
The company cited stronger sales activities aimed at acquiring new customers and increases in the volume of contracted services and system transaction volumes together with the increases in revenue and profit. - FY2024-Q1AdvancedAnnual report
「Sales and profit increased as a result of proactive sales activities aimed at acquiring new customers.」
Proactive sales activities aimed at acquiring new customers were cited together with the increases in revenue and profit in the first quarter. - FY2023AdvancedAnnual report
「In the Imported Produce Supply Chain Business, the company renewed its long-term contracts with major customers, securing a stable earnings base, while acquiring new contracted services and working to improve profitability.」
The company stated that it had renewed long-term contracts with major customers and acquired new contracted services. - FY2023-Q3RestatedAnnual report
「Revenue from the Imported Produce Supply Chain Business declined year on year due to the impact of contract terminations with some existing customers, but the company strengthened its sales efforts to acquire new customers and expand contracted services for existing customers.」
Although contract terminations with existing customers have reduced revenue, the company continues to strengthen its sales efforts to acquire new customers and expand contracted services for existing customers. - FY2023-Q2RestatedAnnual report
「Revenue from the Imported Produce Supply Chain Business declined year on year due to the impact of contract terminations with some existing customers, but the company strengthened its sales efforts to acquire new customers and expand contracted services.」
Despite the termination of contracts with existing customers, the company continues to strengthen its sales efforts to acquire new customers and expand contracted services. - FY2022-Q3RestatedAnnual report
「There have been no material changes in the issues that the Group must address during the cumulative third quarter of the fiscal year.」
The company continues to state that there have been no significant changes in the issues concerning new customer acquisition and the expansion of transactions with existing customers. - FY2022-Q1RestatedAnnual report
「There have been no material changes in the issues that the Group must address during the cumulative first quarter of the fiscal year.」
The company continues to state that there have been no significant changes in the issues concerning new customer acquisition and the expansion of transactions with existing customers. - FY2021RestatedAnnual report
「In addition, we will develop new customers and seek to increase sales for our contracted services and proprietary systems.」
The company continues to target new customer acquisition and sales growth for its contracted services and proprietary systems. - FY2021-Q3SoftenedAnnual report
「While allowing contracts with existing customers to expire, we had aimed to begin new initiatives with those customers. However, although discussions and other efforts have continued, these initiatives have not yet been realized.」
In addition to the expiration of contracts with existing customers, new initiatives failed to progress from the discussion stage to implementation, weakening progress toward expanding transactions with existing customers. - FY2021-Q1RestatedAnnual report
「The Company is proceeding with the development of a framework to improve productivity through the introduction of RPA and other measures and to acquire new customers.」
While the development of a framework to acquire new customers is continuing, the expiration of contracts with existing customers was also reported. - FY2020AdvancedAnnual report
「For the “Fresh Produce Merchandising System” for major chain stores, we modified and added functions to address more detailed regional needs following the regional decentralization of the customer’s operations. In addition to pursuing adoption by group companies and divisions that had not previously introduced the system since the previous fiscal year, we stepped up sales activities aimed at introducing it to regional chain stores.」
In addition to pursuing adoption by existing group companies and divisions, the Company stepped up efforts to develop regional chain stores as a new sales target. - FY2020-Q3AdvancedAnnual report
「The fresh-produce drugstore business model has become more widely recognized, and inquiries have increased from small and medium-sized drugstore chains that previously did not handle fresh produce. Going forward, we intend to increase the range of products handled and accelerate the pace of adoption.」
In addition to existing adopters, the target for new customers has expanded to include small and medium-sized drugstore chains that did not previously handle fresh produce. The Company has stated its policy of responding to the increase in inquiries, expanding product categories and accelerating adoption. - FY2020-Q2AdvancedAnnual report
「Going forward, we will strengthen relationships with other existing customers and develop new outsourcing clients to increase the volume of outsourced work.」
As specific measures to address the decline in workload resulting from contract terminations, the Company identified strengthening relationships with existing customers and developing new outsourcing clients. - FY2020-Q1AdvancedAnnual report
「For our core e-SupportLink System Ver. 2 and outsourced operations, we are making proposals to major domestic producers in order to apply the expertise we have developed to the operations of domestically produced produce.」
Major domestic producers have been explicitly identified as targets for new customers and expanded transactions, and specific proposal activities are being conducted. - FY2019AdvancedAnnual report
「We also newly developed and released in the second half of the fiscal year a system that can be considered the chain-store version of “Farm Story,” our production-history management system. This has made it possible to roll out the service to approximately 3,000 new producers.」
To expand its customer base to new producers, the Company released the chain-store version of the system in the second half of the fiscal year, indicating the potential to roll it out to approximately 3,000 people. - FY2019-Q2RestatedAnnual report
「We are working to release during the current fiscal year an initiative that makes effective use of our supply-chain platform to support retailers in implementing the SPA model.」
Work is continuing toward the release during the current fiscal year of a service supporting retailers in implementing the SPA model by using the existing supply chain. - FY2019-Q1AdvancedAnnual report
「We are expanding our existing producer-focused supply-chain operations and building a new service model from the retailer’s sales-floor perspective. We plan to release it during the current fiscal year as an initiative to support retailers in implementing the SPA model.」
The direction of customer and market expansion has been made more specific, extending beyond producer-focused supply-chain expansion to a service model from the retailer’s sales-floor perspective and support for the SPA model, with a release planned during the current fiscal year. - FY2018AdvancedAnnual report
「We are also stepping up investment in new customers in earnest.」
Investment aimed at acquiring new customers has entered the phase of being fully implemented. - FY2018-Q1AdvancedAnnual report
「During the current fiscal year, we will expand services for companies and producer organizations that have newly entered domestic fresh produce distribution.」
Companies and producer organizations that have entered domestic fresh produce distribution are explicitly identified as targets for new customers, making the target for service expansion more specific. - FY2017RestatedAnnual report
「Under these circumstances, the Group will advance its business model in existing business areas to secure stable earnings. It will also actively implement measures to acquire new customers and invest in new businesses.」
The full-year challenges include maintaining and expanding existing customers and businesses, acquiring new customers and investing in new businesses. - FY2017-Q3RestatedAnnual report
「There have been no material changes in the issues that the Group must address during the cumulative third quarter of the fiscal year.」
The treatment of the issues concerning the acquisition of new customers and expansion of transactions with existing customers as having no material changes remains in place. - FY2017-Q2RestatedAnnual report
「There have been no material changes in the issues that the Group must address during the cumulative second quarter of the fiscal year.」
The treatment of the issues concerning the acquisition of new customers and expansion of transactions with existing customers as having no material changes remains in place. - FY2017-Q1RestatedAnnual report
「There have been no material changes in the issues that the Group must address during the cumulative first quarter of the fiscal year.」
The Company states that there have been no material changes in the issues requiring attention concerning the acquisition of new customers and expansion of transactions with existing customers. - FY2016First statedAnnual report
「We will work to maintain and expand transactions with existing customers, strengthen our sales organization and acquire new customers.」
Against a backdrop of dependence on specific customers for sales, the Company identifies expanding transactions with existing customers and acquiring new customers as challenges.