Expansion of System Integration with Accommodation Booking and Customer Acquisition Channels

「To expand distribution channels for accommodation facilities, we began integrating with Traveloka, Southeast Asia’s leading all-in-one travel booking platform; Be., our proprietary booking system offering a unique booking experience; the accommodation booking service of Tabiiro, a travel e-magazine focused on travel stories; DerbySoft, which provides commerce services and a content platform for the hospitality industry and has expanded connectivity to more than 300 channels worldwide; Resort Worx, a travel-focused employee benefits service; Tiket.com, Indonesia’s largest online travel agency; Oracle OPERA Cloud, available through the Oracle Hospitality Integration Platform on Oracle Cloud Marketplace; D-EDGE CRS, a cloud-based solution for hotels; KKday, one of Asia’s largest travel experience booking platforms; NEWT, a travel app operated by Reiwa Travel; allotment inventory integration with Rakutsu with, provided by Railway Information Systems Co., Ltd.; HKTV Booking, an accommodation booking platform operated by the HKTV Group; Smart Order PMS, a cloud-based all-in-one accommodation management system from Smart Order Co., Ltd.; and Jcation, a consolidated comparison and booking site for hotels, air tickets and rental cars.」

「To expand accommodation facilities' distribution channels, we began integrating with Be., a direct-booking system provided by 10pct.株式会社. For accommodation facilities, this is expected to strengthen direct bookings and diversify sales channels. We also began integrating with the accommodation booking service of Tabiiro, a travel e-magazine operated by 旅色トラベル株式会社 that focuses on travel stories, and Resort Worx, a travel-focused employee benefits service operated by 株式会社リゾートワークス. To capture inbound demand and strengthen global system capabilities, we began connecting with DerbySoft, which enables connections to more than 300 channels worldwide, and Tiket.com, Indonesia's largest online travel agency, and subsequently began integrating with Oracle OPERA Cloud, a hotel property management system provided by Oracle Corporation, and D-EDGE CRS, a cloud-based solution provided by D-EDGE.」

「As part of expanded integration with external services, we became the first domestic hotel booking-site controller to begin integrating with G3 RMS, revenue-management software and services provided by IDeaS Revenue Solutions of the US-based SAS Institute group.」

「To expand accommodation facilities' distribution channels, we began integrating with unito, a platform operated by 株式会社Unito for finding serviced apartments and hotels that can be contracted entirely online and occupied as soon as the same day. For accommodation facilities, this is expected to expand opportunities to attract repeat customers and sell medium- to long-stay plans. We also began integrating with Aeon Compass Travel Mall, a travel booking site operated by イオンコンパス株式会社 offering accommodation, rental cars and package tours, together with Aeon Group member benefits and WAON POINT. In addition to integrating with Tourvis and PRIVIA, operated by TIDESQUARE, a leading South Korean travel company, we began integrating with Klook, a travel and leisure booking site operated by Hong Kong-based Klook Travel Technology Limited, used in 180 countries worldwide by 70 million people per month.」

「To expand accommodation facilities' distribution channels, we integrated with Hotelia, provided by ホテルスキップ株式会社; Odakyu Travel Reservation Site, provided by Odakyu Electric Railway Co.,Ltd.; TsugiTsugi, provided by TOKYU CORPORATION; Yunokuni Yunotabi Beppu Onsen, provided by 一般社団法人別府市産業連携・協働プラットフォームB-biz LINK; WOW+, provided by H.I.S.Co.,Ltd.; Ranran Tour, an Okinawa-focused tour site; Neut, a platform provided by 株式会社Pictors & Company for finding and purchasing digital memberships that enable co-ownership of third places such as hotels and holiday homes; Travel Bar, provided by BEENOS Travel株式会社; STAYFOLIO, provided by 合同会社STAYFOLIO; Fliggy, provided by フリギー・トラベル・ジャパン株式会社, an Alibaba Group company; and EASY STAY, a B2B business platform provided by 株式会社ジャパンホリデートラベル that offers inbound travel products to more than 500 travel agencies.」

「For the TEMAIRAZU series of hotel booking-site controllers, we began integrating with Travel Bar, a service provided by BEENOS Travel株式会社 that enables visitors from Taiwan to gather information and plan trips to Japan and book accommodation and restaurants on the site, and WOW+, a site provided by H.I.S.Co.,Ltd. specialising in distinctive accommodations such as glamping facilities, vacation rentals, whole-house rentals of traditional homes, farm-stay facilities and temple lodging. We also began integrating with 価格.com Travel, a service provided by Kakaku.com,Inc. that aggregates and enables one-stop searches of accommodation plans listed by 12 travel agencies and official accommodation sites, to strengthen sales through accommodation facilities' own official websites.」

「For the TEMAIRAZU series of hotel booking-site controllers, to address labour shortages in the recovering accommodation industry and improve operating efficiency and convenience, we began integrating with Shiji Enterprise Platform, a cloud-based core hotel system for the hospitality industry provided by Shiji Japan株式会社, and WASIMIL, an all-in-one tool provided by 株式会社AZOO that centralises reservation, inventory, accommodation operations, customer management, marketing, accounting reports and management analysis. To expand accommodation facilities' distribution channels, we also began integrating with Odakyu Travel Reservation Site, a travel booking site provided by Odakyu Electric Railway Co.,Ltd. that allows users to create customised travel plans; TsugiTsugi, a subscription service provided by TOKYU CORPORATION that allows users to choose from more than 140 accommodation facilities nationwide and stay for a fixed fee; and Yunokuni Yunotabi Beppu Onsen, Beppu City's official accommodation booking site provided by 一般社団法人別府市産業連携・協働プラットフォームB-biz LINK in cooperation with Beppu City, bringing together ryokan and hotels in Beppu Onsen. These system integrations are expected to increase accommodation facilities' occupancy rates and revenue through expanded distribution channels. To expand system integrations with travel agencies and others, we also began integrating with web connect, a SaaS product-sales platform for the travel and tourism industry provided by FORCIA,Inc.」

「For the TEMAIRAZU series of hotel booking-site controllers, to address labour shortages in the recovering accommodation industry and improve operating efficiency and convenience, we began integrating with TOMARO+, provided by 株式会社パレスリンク, which supports accommodation facilities' staffing needs, particularly for check-in operations, and enables efficient on-site operations. We also began integrating with Hotelia, an online service provided by ホテルスキップ株式会社 that enables real-time booking of more than 150,000 hotels worldwide at the lowest prices, to expand accommodation facilities' distribution channels.」

「During the fiscal year, to address labour shortages in the accommodation industry, where demand was beginning to recover, and to improve operating efficiency and convenience, we integrated with RemoteLOCK, a smart-key system provided by 株式会社構造計画研究所; STAYNAVI, a site provided by 株式会社ピアトゥー specialising in direct bookings for hotels and ryokan, to reduce the work involved in registering and issuing coupons; the suitebook booking engine, a new feature within suitebook, a cloud-based accommodation-management system provided by 株式会社SQUEEZE; b→dash, a data-marketing solution provided by 株式会社データX; and Payn, a system provided by Payn株式会社 that digitises the billing and collection of cancellation fees.」

「For the TEMAIRAZU series of hotel booking-site controllers, we began integrating with STAYNAVI, a site provided by 株式会社ピアトゥー specialising in direct bookings for hotels, ryokan and other accommodation facilities, as part of an initiative to improve convenience.」

「For the TEMAIRAZU series of hotel booking-site controllers, we added support for Google's free hotel booking links to help accommodation facilities increase the proportion of direct bookings on their own sites. This enables facilities using TEMAIRAZU together with a compatible booking system for their own website to automatically display real-time rates and availability from their official site in search results when users search for hotels through Google's various services. Users can access the official site's booking page directly, which is expected to increase traffic to the site, direct bookings and repeat customers, while helping maximise revenue. In addition, TEMAIRAZU's optional booking system for accommodation facilities' own websites, Temanashi NEXT, began integrating with JTB Book&Pay, a booking and payment system provided by 株式会社JTBビジネスイノベーターズ.」

「For the TEMAIRAZU series of hotel booking-site controllers, we began integrating with RemoteLOCK, a smart-key system provided by 株式会社構造計画研究所, to address labour shortages and improve operating efficiency in the accommodation industry, where signs of demand recovery had begun to emerge. When TEMAIRAZU is used with RemoteLOCK, an unlocking key is issued by RemoteLOCK and imported into TEMAIRAZU through a simple operation in TEMAIRAZU, which is expected to improve accommodation facilities' operating efficiency. We also began integrating with the Tabichat Engine, a new booking engine provided by 株式会社NinNin that enables a substantial increase in the direct-booking ratio. In addition, in preparation for a recovery in inbound accommodation demand, we began integrating with VHSHUB, a reservation system provided by Hong Kong-based Harvest Elite International Ltd.」

「During the fiscal year, while a recovery in accommodation demand from inbound visitors was not expected, we integrated with distinctive accommodation booking sites to expand accommodation facilities' distribution channels, including goodroom Hotel Pass, the hotel-living subscription service operated by グッドルーム株式会社 that aims to generate stable revenue by attracting long-stay customers; NOW ROOM, the furnished rental platform operated by 株式会社NOW ROOM; and atta, the unique travel search and booking service using big data and AI operated by 株式会社atta. We also actively pursued integration with domestic sales channels, including 日本旅行's Web Direct System, JALPAK's e-Entry System and the accommodation booking site of H.I.S.Co.,Ltd. To address labour shortages, improve operating efficiency and enable contactless operations, we began integrating with talkappi, an AI customer-service solution provided by 株式会社アクティバリューズ; tuna, a cloud system provided by 7garden; Smart Hotel Manager, an AI facial-recognition hotel reception-management system provided by 株式会社スマートホテルソリューションズ; and Tabiq, a SaaS check-in system provided by 株式会社リクリエ.」

「To expand accommodation facilities' distribution channels, we began integrating with e-Entry System, the reservation-management system of ジャルパック株式会社, and atta, a travel search and booking service using big data and AI provided by 株式会社atta. Through this integration with e-Entry System, accommodation facilities can centrally manage in TEMAIRAZU the real-agent inventory* provided to JALPAK together with inventory on other online accommodation booking sites. We also began integrating with Smart Hotel Manager, an AI hotel reception-management system using facial recognition provided by 株式会社スマートホテルソリューションズ, which is expected to support reduced staffing and more efficient hotel operations after the pandemic.」

「For the TEMAIRAZU series of hotel booking-site controllers, we began integrating with goodroom Hotel Pass and NOWROOM to expand accommodation facilities' distribution channels through new sales-channel integrations. goodroom Hotel Pass is a subscription service for hotel living operated by グッドルーム株式会社, available for a fixed monthly fee starting at ¥69,800. NOWROOM is a rental platform operated by 株式会社NOWROOM offering furnished apartments, hotels and share houses for periods ranging from weekly and monthly stays to 2 years.」

「As a new sales-channel integration, we began integrating with Web Direct System, a booking system that enables sales through the two brands Web Collection Plus and My Yado Online planned and operated by 日本旅行株式会社, supporting the digitalisation of travel agencies and the recovery of domestic demand following the pandemic. In preparation for an inbound-demand recovery expected in the near future, we also began integrating with Mews Hospitality Cloud, a property management system provided by MEWS SYSTEMS BV, headquartered in Prague, the capital of the Czech Republic, which provides solutions to approximately 2,000 accommodation facilities in 62 countries.」

「Amid challenging inbound demand, we began integrating primarily with new domestic sales channels, including TRAVEL WEST and its B2B system Bulk Search, both operated by トラベルウエスト株式会社; STAY JAPAN, a booking site featuring distinctive accommodations operated by 百戦錬磨株式会社; MonthlyHotel, a long-stay booking site operated as a joint venture by メトロエンジン株式会社 and BEENOS株式会社; JJ tour, operated by ジャンボツアーズ株式会社 and focused on Hokkaido, Okinawa and outlying islands; the shopping sites au PAY マーケット and LUXA, operated by auコマース＆ライフ株式会社; and hinata spot, a campsite booking site operated by vivit株式会社.」

「For the TEMAIRAZU series of hotel booking-site controllers, we began integrating with the accommodation booking systems of au PAY マーケット and LUXA, shopping sites operated by auコマース＆ライフ株式会社, to expand accommodation facilities' domestic distribution channels. We also began integrating with RMS Cloud, a property management system provided by Australia-based RMS, and Revenue Assistant, a revenue management system provided by リクルートライフスタイル株式会社, which became 株式会社リクルート on 1 April 2021.」

「For the TEMAIRAZU series of hotel booking-site controllers, as a rapid recovery in inbound demand was not expected, we began integrating with Monthly Hotel, a long-stay hotel booking site operated as a joint venture by メトロエンジン株式会社 and BEENOS株式会社, and JJ tour, a booking site operated by ジャンボツアーズ株式会社 with strength in Hokkaido, Okinawa and outlying islands, to expand accommodation facilities' domestic distribution channels through new sales-channel integrations. Among other system integrations, we began integrating with Tiger, a booking engine provided by たび寅株式会社, and Infor HMS, a property management system provided by インフォアジャパン株式会社. インフォアジャパン株式会社 is the Japanese subsidiary of Infor Inc., a global leader in cloud-based, industry-specific business applications. The integration with Infor HMS is the first of its kind among domestic hotel booking-site controllers.」

「For the TEMAIRAZU series of hotel booking-site controllers, we began integrating with TRAVEL WEST, a booking site operated by トラベルウエスト株式会社, and the company's B2B system, as well as STAY JAPAN, a booking site operated by 百戦錬磨株式会社 featuring distinctive accommodations, in order to expand accommodation facilities' distribution channels through new sales-channel integrations.」

「Integrated with sales channels including booking sites to expand the distribution channels available to accommodation facilities.」

「For the TEMAIRAZU series of hotel booking-site controllers, we began integrating with skyticket, a booking site for air tickets, accommodation and other services operated by Adventure,Inc., and オーマイホテルアンドコー, a wholesaler with strength in Asia, to strengthen customer-acquisition capabilities through new sales-channel integrations. We also began integrating with Metro Booking, an in-house booking engine provided by メトロエンジン株式会社 that specializes in metasearch, including Google Hotel Ads*.」

「By using the TEMAIRAZU series, lodging facilities can select sales channels for various countries and regions. Accordingly, if inbound visitor numbers decline because of political, economic or social changes in a particular country or region, natural disasters, epidemics or other factors, the expected ability to use integrations with other sales channels can reduce, to some extent, the risk of dependence on a particular country or region. The TEMAIRAZU series is gradually becoming recognized for its role as a risk hedge. To further expand sales-channel options and address diverse needs, the Company began integrating with Cansell, a service operated by Cansell株式会社 for trading lodging reservations that customers wish to cancel, and Vacation STAY, one of Japan's largest lodging and vacation-rental reservation sites operated by 楽天LIFULL STAY株式会社. Through these integrations, the Company advanced its response to the needs of lodging facilities seeking to avoid reservation cancellations and to growing demand related to vacation rentals.」

「For site integrations, the Company began integrating with Tujia.com, China's largest vacation-rental reservation platform. For system integrations, it began integrating with SynXis Central Reservation (CR), a CRS provided by Sabre Hospitality Solutions, the lodging solutions division of Sabre Corporation, a leading technology provider to the global travel industry.」

「During the fiscal year, for system integrations, the Company began integrating with Dubai-headquartered wholesaler Destinations of the World DMCC, the connectivity switch of Chinese technology provider Shiji Distribution Solutions, major Chinese wholesaler ShenZhen DidaTravel Technology Co., Ltd., China-headquartered wholesaler 株式会社ZYXTRAVEL JAPAN, and Bear Luxe Japan, a B2B portal for the high-value tourism market operated by ベアラックス株式会社, in response to continuing growth in inbound demand. In Japan, it began integrating with Yukoyuko.net, a hot-spring inn and hotel reservation site operated by ゆこゆこホールディングス株式会社; the reservation system of 株式会社ホワイト・ベアーファミリー, which operates multiple lodging reservation sites; and the members-only site of Life Support Club operated by リソルライフサポート株式会社.」

「For site integrations, the Company began integrating with Members Navi, a members-only site of Life Support Club, a benefits site operated by リソルライフサポート株式会社. For system integrations, it began integrating with minpakuIN, a self-check-in system provided by xxx株式会社 (known as エイジィ株式会社), and Metro Engine, a revenue management system provided by メトロエンジン株式会社.」

「For the TEMAIRAZU series lodging reservation site controller, the Company continued to strengthen customer acquisition across diverse channels through integrations with domestic and overseas lodging reservation sites. For site integrations, it began integrating with Spacemarket,Inc.'s Spacemarket platform, which allows users to rent and lend vacant spaces freely. This enables lodging facilities to rent spaces such as lounges and banquet rooms by the hour through Spacemarket, and to centrally manage lodging and hourly rentals through the TEMAIRAZU series. To strengthen its response to inbound demand, the Company also began integrating with ShenZhen DidaTravel Technology Co., Ltd., a major Chinese wholesaler that supplies hotels to more than 17,000 offline customers, including travel agencies, throughout China, as well as online customers such as OTAs, credit card companies, airlines and e-commerce businesses.」

「For site integrations, the Company began integrating with the connectivity switch provided by Shiji Distribution Solutions, which connects with more than 100 channels, including OTAs, mainly in China. To address Asia, it also began integrating with DOTWConnect, the corporate hotel reservation system of UAE-headquartered wholesaler Destinations of the World DMCC (DOTW), strengthening its response to inbound demand from Asia. In Japan, it began integrating with Yukoyuko.net, operated by ゆこゆこホールディングス株式会社. It also integrated with WBF Tour Operation System, the lodging reservation system of 株式会社ホワイト・ベアーファミリー, which specializes in dynamic packages.」

「For system integrations targeting inbound demand from Asia, the Company began integrating with JAPANTOMARU, the lodging reservation system of Korean wholesaler HANATOUR JAPAN; JWE株式会社's lodging reservation system for overseas travel agencies; and HOTELONSEN.com, a Korean lodging reservation site focused on Japanese inns. To address the vacation-rental market, it integrated with reservation sites including Airbnb, the world's largest vacation-rental intermediary, and AsiaYo; lodging management systems for small properties including innto, accommod and suitebook; and m2m Hotels, a vacation-rental adoption service for hotel operators.」

「For system integrations, the Company began integrating with a hotel reservation system for overseas travel agencies operated by 日本ワールドエンタープライズ株式会社, which has strengths in Asia, strengthening its response to the Asian market, where inbound demand is high. To address vacation-rental demand, it began integrating with accommod, a hotel system for small properties provided by 株式会社タップ, and proceeded with preparations to begin integration with innto, a lodging management system for vacation rentals and simple lodging facilities provided by 株式会社アルメックス. For reservation sites, it began integrating with LIMON, a dynamic package reservation site for bus travel and lodging operated by 神姫バスツアーズ株式会社.」

「For reservation-site integrations, the Company began integrating with AsiaYo, Taiwan's largest vacation-rental intermediary site, strengthening its response to demand for vacation rentals. It also began the first integration by a domestic reservation site controller with iHotelier Booking Engine 4.0™, an overseas-facing proprietary reservation system operated by TravelClick. In addition, the Company began integrating with cake.jp, a comprehensive cake delivery site.」

「For site integrations, the Company began integrating with Airbnb, the world's largest community-led marketplace. It also began integrations with mister suite, a hotel system supporting vacation rentals, and m2m Hotels, a vacation-rental adoption service for hotel operators, strengthening its response to the enforcement of the Private Lodging Business Act in June 2018 and to demand for vacation rentals. In addition, the Company began integrating with Orto Kumamoto, a lodging reservation site that publishes curated content including information on lodging facilities and food culture in Kumamoto Prefecture.」

「For system integrations, the Company integrated with JAC Travel, a UK wholesaler headquartered in London; Hikari Global, a major Korean wholesaler headquartered in Busan; and TATERU bnb, a lodging-matching platform. It also strengthened its system integration with the Real Agent Reservation Notification Service operated by 鉄道情報システム株式会社.」

「For the TEMAIRAZU series lodging reservation site controller, the Company strengthened its customer acquisition functions across diverse channels through integrations with domestic and overseas lodging reservation sites. In addition to 3 companies integrated in the first and second quarters, the Company connected in January with BookingSuite, Booking.com's proprietary reservation system, marking the first such integration by a domestic site controller, and in March with TATERU bnb, a lodging-matching platform connecting guests and hosts. The Company also continued to establish integrations with 2 additional overseas proprietary reservation systems.」

「For integration with lodging reservation systems, in addition to UK-based established wholesaler JAC Travel in the first quarter, the Company connected in November with ENYSi, a domestic reservation site mainly listing temple lodgings and traditional Japanese houses, and Hikari Global, a major Korean wholesaler. This expanded the Company's sales outlets and enabled customer acquisition in Japan and overseas.」

「For integration with lodging reservation sites, the Company integrated with a hotel reservation system for travel agencies operated by JAC Travel, an established UK wholesaler serving corporate customers.」

「The Company established system integrations, a first for a domestic lodging reservation site controller, with Tripadvisor, a hotel price comparison site used by inbound travelers and the world's largest travel site, headquartered in Newton, Massachusetts, USA, and listed on NASDAQ under the ticker TRIP, and HotelsCombined, a travel site with more than 300 million users annually, headquartered in Sydney, New South Wales, Australia. This enables lodging facilities to expand their sales opportunities and attract customers across numerous channels. For integration with vacation rental intermediary sites, the Company integrated with Jizai Guest, a major Chinese service.」