Launch of BPO Services for Regional Government Authorities
First written in FY2021-Q3. 21 of 26 entries say "Advanced", first in FY2021. Latest entry: 2026-10-14.
4 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「In the BPO services for wide-area local governments, revenue and profit increased substantially as orders for spot work related to measures to address higher prices and other matters expanded while sales activities to expand core wide-area government operations continued.」
While continuing sales activities aimed at expanding core operations, the company captured spot work related to measures to address higher prices and other matters, leading to substantial growth in revenue and profit. - FY2025AdvancedAnnual report
「For the BPO services for wide-area local governments, we will focus on building up core wide-area government operations, which form the foundation for stable revenue. We will actively promote proposals aimed at securing budget allocations while strengthening collaboration with local governments, with a target of making core operations account for 80% of total revenue. We will also strengthen our sales structure to maximize orders from April 2026, the start of the new fiscal year.」
For the BPO business for wide-area local governments, the company specified a target of making core operations account for 80% of total revenue, maximizing orders from April 2026 onward, and strengthening proposals to local governments and the sales structure. - FY2025-H1AdvancedAnnual report
「Revenue from the BPO services for wide-area local governments increased only slightly because the business was in a trough between government policy projects, but profitability improved substantially following a review of costs.」
Revenue increased only slightly during the trough between government policy projects, but profitability improved substantially following a review of costs. - FY2024AdvancedAnnual report
「For the BPO services for wide-area local governments, full-year revenue exceeded the previous year and profit improved substantially as operations related to fixed-amount tax cuts grew significantly.」
The BPO business for wide-area local governments, which reported lower revenue and profit in the previous fiscal year following the end of government policy projects, exceeded the previous year's full-year revenue and substantially improved profitability as operations related to fixed-amount tax cuts expanded. - FY2024-Q2RestatedAnnual report
「The BPO services for wide-area local governments reported substantial declines in revenue and profit following the end of government policy projects, but sales activities to win projects from the second half onward progressed smoothly, providing a foothold for a recovery in revenue.」
While declines in revenue and profit caused by the end of government policy projects continued, the company continued to explain that sales activities to win projects from the second half onward and preparations for a recovery in revenue were progressing. - FY2024-Q1Revenue and profit decline following the end of government policy projects, with progress in sales activities toward a recovery in the second halfAnnual report
「The BPO services for wide-area local governments reported substantial declines in revenue and profit following the end of government policy projects, but sales activities to win projects from the new fiscal year onward progressed steadily. Although order awards are expected to be concentrated in the second quarter, a large number of potential projects, including core operations, have accumulated, providing a foothold for a recovery in revenue from the second half onward.」
The end of government policy projects caused substantial declines in revenue and profit during the quarter, while the company described the accumulation of sales activities and potential projects aimed at order awards, mainly in the second quarter, and a recovery in revenue from the second half onward. - FY2023Substantial revenue growth alongside failure to meet the utilization target for new centersAnnual report
「In the BPO services for wide-area local governments, sales activities are already focused mainly on projects for the next fiscal year and beyond, so there was no buildup of near-term projects, and fourth-quarter revenue remained at the same level as in the third quarter. Full-year revenue increased by approximately 50% from the previous fiscal year, but the utilization rate of new centers fell substantially below plan because of delays in sales activities and other factors, resulting in a small operating loss.」
Annual revenue in the BPO business for wide-area local governments increased by approximately 50% from the previous fiscal year, but utilization at new centers fell substantially below plan, resulting in a small operating loss. - FY2023-Q3AdvancedAnnual report
「Revenue from the BPO services for wide-area local governments grew steadily, partly because utilization at the BPO center opened in the second quarter improved.」
Higher utilization at the BPO center opened in the second quarter led to steady revenue growth in the BPO services for wide-area local governments. - FY2023-Q2AdvancedAnnual report
「Revenue growth in the second quarter was temporarily weak because of a contraction in My Number-related operations, but we actively proceeded with opening new centers because the strong need for the digitalization of local government administration represented an opportunity to expand the business.」
Although revenue growth temporarily weakened because of the contraction in My Number-related operations, the company viewed demand for the digitalization of local government administration as a growth opportunity and actively proceeded with opening new centers. - FY2023-Q1AdvancedAnnual report
「The BPO services for wide-area local governments expanded steadily as we actively pursued the opening of new locations, resulting in a doubling of revenue. Demand from local governments for online service counters was also strong, and implementation progressed at a faster pace than planned.」
The BPO business for wide-area local governments expanded as new locations were opened, doubling revenue. Demand from local governments for online service counters was also strong, and implementation progressed faster than planned. - FY2022AdvancedAnnual report
「Demand from local governments for the BPO services for wide-area local governments was extremely strong, enabling us to open locations at a faster pace than planned. The introduction of online service counters also progressed rapidly, reaching 30 local governments in approximately 6 months.」
The BPO business for wide-area local governments opened locations at a faster pace than planned and introduced online service counters to 30 local governments in approximately 6 months. From the following fiscal year onward, the company aims to establish a nationwide network of 50 locations at an early stage. - FY2022-Q3AdvancedAnnual report
「The BPO services for wide-area local governments did not open any new centers in the third quarter, but revenue and profit increased substantially as sales at existing centers grew steadily.」
Although the BPO services for wide-area local governments did not open any new centers during the quarter, revenue and profit increased substantially as sales at existing centers grew. - FY2022-Q2AdvancedAnnual report
「The BPO services for wide-area local governments opened 3 new centers in the second quarter, bringing the cumulative total to 8 locations. The new centers successfully captured spot-work contracts and achieved early monetization.」
The BPO services for wide-area local governments opened 3 new centers in the second quarter, bringing the cumulative total to 8 locations. Spot-work contracts were secured, contributing to the early monetization of the new centers. - FY2022-Q1AdvancedAnnual report
「The BPO services for wide-area local governments opened 2 new centers, bringing the network to 5 locations. Outsourcing contracts have also progressed smoothly, and cumulative revenue for the first quarter exceeded revenue for the previous consolidated fiscal year.」
The BPO services for wide-area local governments opened 2 new centers, bringing the network to 5 locations, and cumulative revenue for the quarter exceeded the previous year's revenue. - FY2021AdvancedAnnual report
「For its BPO services for wide-area local governments, we will work to establish a network of 10 locations by the end of the following consolidated fiscal year, with the early achievement of a nationwide network of 30 locations as our goal.」
The BPO services for wide-area local governments progressed to the point of receiving orders for operations from 3 wide-area local governments. The company set a target of a nationwide network of 30 locations and indicated plans to establish 10 locations by the end of the following consolidated fiscal year. - FY2021-Q3First statedAnnual report
「S-Pool also launched BPO services for outsourced operations of wide-area local governments in the third quarter.」
The company has disclosed for the first time that it launched BPO services for outsourced operations of wide-area local governments in the third quarter.