System Failures and Risks to Stable Operation
First written in FY2016. 6 of 12 entries say "Mitigated", first in FY2017. Latest entry: FY2026.
Wellnet moved to the "Worse" side of this theme in 2020, 6 years before the typical company in this theme (2026).
The whole theme swung hardest in 2026: 16 of 83 companies on the "Worse" side.
5 other companies' latest entry also says "Reframed".
- FY2026ReframedAnnual report
「As a provider of electronic payment services, we are designated as a critical infrastructure operator, and ensuring the stable operation of our services is an important responsibility.」
System failure risk has been positioned as a risk relating to our responsibilities as a critical infrastructure operator handling electronic payments, rather than merely as an issue of stable operations and failure response. - FY2020ReframedAnnual report
「However, despite management under this structure, unforeseen circumstances such as natural disasters or accidents, or unauthorized activity resulting from unforeseeable external intrusions into systems, computer viruses or cyberattacks, could cause system performance degradation, malfunctions or failures and thereby affect the company’s results.」
In addition to conventional risks of stoppages and failures, the system outage risk explicitly includes natural disasters, accidents, external intrusions, computer viruses and cyberattacks. - FY2020-Q1RestatedAnnual report
「Through several years of investments in operational stability and organizational strengthening, no serious system outages have occurred for 2 years.」
The company is reaffirming that no serious system outages have occurred for 2 years as a result of investments in operational stability and organizational strengthening. - FY2019MitigatedAnnual report
「As a result of investments in operational stability and organizational strengthening over the past several years, no serious system outages have occurred for 2 years.」
The company states that no serious system outages have occurred for 2 years as a result of investments in operational stability and organizational strengthening. - FY2019-Q3MitigatedAnnual report
「The effects of investments in operational stability and organizational strengthening made over the past several years are evident, and no serious system outages have occurred.」
The company is reaffirming that no serious system outages have occurred as a result of investments in operational stability and organizational strengthening. - FY2019-Q2MitigatedAnnual report
「The effects of investments in operational stability and organizational strengthening made over the past several years are evident, and no serious system outages have occurred.」
The company states that no serious system outages occurred during the cumulative period through the second quarter, as a result of investments in operational stability and organizational strengthening. - FY2019-Q1MitigatedAnnual report
「Even during the Hokkaido Eastern Iburi Earthquake, which occurred recently, the company was able to continue providing normal services without disruption, including through the use of 3 generators and the dedicated efforts of its employees.」
The company demonstrates a track record of continuing normal services during the Hokkaido Eastern Iburi Earthquake and describes the effectiveness of operational stability measures, including generators and staffing responses. - FY2018MitigatedAnnual report
「The investments in operational stability made over the past several years have taken effect, and there were 0 major outages in the 36th fiscal year.」
The company states that there were 0 major outages in the 36th fiscal year following measures including investments in operational stability, indicating the effectiveness of its response to system outage risk. - FY2018-Q3RestatedAnnual report
「In response to past outages, the company has strengthened the organization at its Sapporo office. It standardized the office’s development processes, increased the number of executive officers, established a quality control division, and actively recruited employees.」
The company is reaffirming measures to stabilize operations in development, quality control and staffing based on past system outages. - FY2018-Q2RestatedAnnual report
「In response to past outages, the company has strengthened the organization at its Sapporo office. It standardized the office’s development processes, increased the number of executive officers to 3, established a quality control division, and actively recruited employees.」
The company is reaffirming measures to stabilize operations in development, quality control and staffing based on past system outages. - FY2017MitigatedAnnual report
「Because a system stoppage would constitute a serious problem for the company, it has taken measures including making its server facilities and communication lines redundant, and maintaining maintenance personnel on site around the clock.」
Although the company continues to recognize the risk of past outages, it has put specific measures in place, including redundancy for servers and communication lines and 24-hour on-site maintenance personnel. - FY2016MaterialisedAnnual report
「System enhancements and internal arrangements failed to keep pace with traffic growth beyond expectations, resulting in a major outage in October 2015 and causing considerable inconvenience to those affected.」
The risk of system stoppages and malfunctions is described, with the major outage in October 2015 cited as an actual incident.