Bus IT Modernization Project and the “Bus Mori!” Bus Ticketing Series
First written in FY2016. 39 of 42 entries say "Advanced", first in FY2016. Latest entry: 2026-10-09.
2 other companies' latest entry also says "Advanced".
- 2026-10-09AdvancedOther Disclosures
「本事業は、海外からの旅行者の方もご利用いただけるよう多言語（英語、繁体字、簡体字、韓国語）に対応しているほか、ＪＲ旭川駅・富良野駅のＱＲコードによる改札を利用することで、よりスムーズな移動も可能となっております。」
交通関連サービスの電子化対象が、路線バスに加えJRのQRコード改札、多言語対応、沿線施設クーポンを含む観光向け共通乗車サービスへ広がった。 - FY2026AdvancedAnnual report
「The smartphone electronic ticket apps “Bus Mori!” and “Altair Triple Star” are expanding the range of ticket types available electronically, including single-ride tickets, multiple-ride tickets, commuter passes, free passes, special-event tickets and reserved-seat tickets.」
The range of transport ticket types available electronically has expanded to include reserved-seat tickets. - FY2025AdvancedAnnual report
「The core system “Altair Triple Star” has expanded beyond the Kansai region to areas including Shonan Monorail and JR Hokkaido.」
The destinations for the DX solution for transportation operators expanded from the Kansai region to areas outside Kansai, including Shonan Monorail and JR Hokkaido. - FY2025-H1AdvancedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers 650 bus and railway routes.」
The number of bus and railway routes covered by “Bus Mori!” increased from 646 in the previous fiscal year to 650. The expansion of digitised ticket types is also continuing. - FY2024AdvancedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers 646 bus and railway routes.」
The number of bus and railway routes covered by “Bus Mori!” increased from the previously reported 645 to 646, while the expansion of digitised ticket types is continuing. - FY2024-Q3AdvancedAnnual report
「In March 2024, JAL MaaS expanded its use from route searches to e-tickets for travel from all 8 airports in Hokkaido served by JAL Group flights, excluding remote islands, to major urban areas, through collaboration with 13 transportation service providers in Hokkaido.」
Through JAL MaaS, the service expanded to route searches and e-ticket use from 8 airports in Hokkaido, excluding remote islands, to major urban areas, in collaboration with 13 transportation providers in Hokkaido. - FY2024-Q3AdvancedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers 645 bus and railway routes.」
The number of bus and railway routes covered by Bus Mori! has expanded from more than 610 in the previous fiscal year to 645. - FY2024-Q1AdvancedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers more than 628 bus and railway routes.」
The number of bus and railway routes covered by “Bus Mori!” has expanded from more than 610 in the previous fiscal year to more than 628. - FY2023AdvancedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers more than 610 bus and railway routes.」
The number of routes covered by Bus Mori! has expanded from the previously reported 560-plus to more than 610, and the expansion of digitised ticket types is continuing. - FY2023-Q3AdvancedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers more than 560 bus and railway routes.」
The number of routes covered by Bus Mori! has expanded from the previously reported 510-plus to more than 560, and the expansion of digitised ticket types is continuing. - FY2023-Q2AdvancedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers more than 510 bus and railway routes.」
The number of routes covered by Bus Mori! has expanded from the previously reported 450-plus to more than 510. The expansion of digitised ticket types is also continuing. - FY2023-Q1RestatedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers more than 450 bus and railway routes. Smartphone commuter passes and multi-ride tickets, which can be purchased without face-to-face contact, continue to expand amid the COVID-19 pandemic.」
The expansion of Bus Mori!’s digitised ticket types, its coverage of more than 450 bus and railway routes, and the growth of commuter passes and multi-ride tickets that can be purchased without face-to-face contact have been reconfirmed. - FY2022-Q3AdvancedAnnual report
「The smartphone e-ticket app “Bus Mori!”, launched in August 2016, has expanded its range of digitised ticket types, including single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets, and now covers more than 470 routes. During the COVID-19 pandemic, smartphone commuter passes and multi-ride tickets, which can be purchased without face-to-face contact, expanded.」
The number of routes covered by “Bus Mori!” has expanded from more than 450 in the previous quarter to more than 470, while the range of digitised ticket types has broadened to include single-ride tickets, multi-ride tickets, commuter passes, unlimited-ride passes and special-purpose tickets. - FY2022-Q2AdvancedAnnual report
「The smartphone app “Bus Mori!”, launched in August 2016, now covers more than 450 routes, with an expanded range of ticket types including smartphone tickets, smartphone multi-ride tickets, smartphone commuter passes, smartphone unlimited-ride passes and special-purpose tickets. Despite the decline in demand during the COVID-19 pandemic, the introduction of smartphone commuter passes and multi-ride tickets is progressing actively.」
The number of routes covered by “Bus Mori!” has expanded from the previously reported 370-plus to more than 450, and the range of ticket types handled, including special-purpose tickets, has also increased. - FY2022-Q1AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 exceeded 370, with the range of ticket types expanded to include smartphone tickets, multi-ride tickets, commuter passes, free passes and special-purpose tickets.」
The number of routes covered by Bus Mori! has expanded from the previously reported 330-plus to more than 370, and the range of ticket types handled, including special-purpose tickets, has also increased. - FY2021AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 exceeded 330, with the range of ticket types expanded to include smartphone tickets, multi-ride tickets, commuter passes and free passes. Despite declining demand due to the COVID-19 pandemic, the company has captured a certain level of demand for smartphone commuter passes and multi-ride tickets, which are widely used on essential routes. In this environment, the company is developing and providing ALTAIR, a MaaS cloud service for the public transportation industry.」
The number of routes covered by Bus Mori! exceeded 330. In addition to expanding ticket types, the company has expanded into development and provision of ALTAIR, a MaaS cloud service for public transportation. - FY2021-Q3AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 exceeded 330, with the range of ticket types expanded to include smartphone tickets, multi-ride tickets, commuter passes and free passes. Although demand has fallen sharply due to the COVID-19 pandemic, the company has captured a certain level of demand for smartphone commuter passes and multi-ride tickets, which are widely used on essential routes. In this environment, the company is developing and providing ALTAIR, a cloud service for the bus industry. The service is being used for the MaaS business Kusatsu Web Excursion Pass, launched in November 2020, which combines a reservation-based express-bus ticket with admission to Kusatsu Onsen, and for DohNa!!, a MaaS service launched in January 2020 that enables interoperation among Hakodate's streetcars, buses and railways.」
The number of routes covered by Bus Mori! exceeded 330, and the company has expanded into development and provision of ALTAIR, as well as MaaS initiatives including the Kusatsu Web Excursion Pass and DohNa!!. - FY2021-Q2AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 expanded to more than 330, alongside an expansion in ticket types, but demand has been sharply reduced by the COVID-19 pandemic. In this environment, the company is developing and providing cloud services for the bus industry and, from November 2020, launched new products including the Kusatsu Web Excursion Pass, which combines a reservation-based express-bus ticket with admission to the Kusatsu Onsen baths.」
The number of routes covered by Bus Mori! expanded to more than 330, and the range of ticket types increased. The Kusatsu Web Excursion Pass was launched in November 2020. The disclosure also describes the sharp decline in transportation demand caused by the COVID-19 pandemic. - FY2021-Q1AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 exceeded 300, while the range of ticket types expanded to include smartphone one-way tickets, multi-ride tickets, commuter passes and free passes. The company also launched new products, including a tablet-based onboard terminal that can serve as an "electronic seating chart" and a service that streamlines settlement operations between bus companies, and continues to develop the business toward a "comprehensive cloud service."」
The number of routes covered by Bus Mori! exceeded 300. In addition to expanding the range of ticket types, the company launched a tablet-based onboard terminal and a service to streamline settlement operations between bus companies. - FY2020AdvancedAnnual report
「The MaaS demonstration project "DohNa!!", launched in the third quarter of the fiscal year with 11 transportation operators in southern Hokkaido, primarily the Hokkaido Government and Hakodate City, was successfully completed, and the service has continued after the demonstration ended. The project will continue to evolve into a comprehensive cloud service, including through the launch of a service that significantly reduces the administrative work involved in settlements between bus companies.」
The DohNa!! demonstration project was successfully completed, and the service has continued after its conclusion. The company also launched a service to reduce the administrative work involved in settlements between bus companies and is proceeding with development into a comprehensive cloud service. - FY2020-Q3AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 continued to increase. The range of ticket types expanded to include smartphone one-way tickets, multi-ride tickets, commuter passes and free passes, and the service had been introduced on 320 routes, supported by additions including tablet-based onboard terminals. A key topic in the third-quarter financial results was a joint ICT-based demonstration project, "DohNa!!", conducted with 11 transportation operators in the southern Hokkaido region, primarily the Hokkaido Government and Hakodate City.」
The number of routes using Bus Mori! increased from the previously reported 316 to 320. A demonstration project for DohNa!!, which allows users to search, purchase and use services through a web browser, was also conducted with 11 or more transportation operators in southern Hokkaido. - FY2020-Q2AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 continued to increase. The range of ticket types expanded to include smartphone one-way tickets, multi-ride tickets, commuter passes and free passes. Supported by additions including Alipay integration and tablet-based onboard terminals, the service had been introduced on 316 routes. A key topic in the second-quarter financial results was the start of sales, in collaboration with JR Bus Kanto, of reservation-based smartphone commuter passes from 1 October 2019 and non-reservation-based smartphone multi-ride tickets from 2 December 2019.」
The number of routes using Bus Mori! increased from the previously reported 312 to 316. In collaboration with JR Bus Kanto, the company began selling reservation-based smartphone commuter passes and non-reservation-based smartphone multi-ride tickets. - FY2020-Q1AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 continued to increase. The range of ticket types expanded to include smartphone one-way tickets, multi-ride tickets, commuter passes and free passes. Supported by additions including Alipay integration and tablet-based onboard terminals, the service had been introduced on 312 routes. Several new services are also under development, and the company plans to develop Bus Mori! into a comprehensive cloud service.」
The number of routes using Bus Mori! increased from the 296 routes reported previously for the full fiscal year to 312. Service enhancements, including additional ticket types, Alipay integration and tablet-based onboard terminals, are also progressing. - FY2019AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 continued to increase. Supported by the addition of one-way tickets, multi-ride tickets, commuter passes, free passes and Alipay integration, the service had been introduced on 296 routes, and the company continues active sales activities. Several new services are also under development, and the company plans to develop Bus Mori! into a comprehensive cloud service.」
The number of routes using Bus Mori! expanded to 296, with Alipay integration, several new services and development into a comprehensive cloud service under way. - FY2019-Q3AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 continued to increase. Supported by the addition of one-way tickets, multi-ride tickets, commuter passes and free passes, the number had expanded to 280 routes, and the company continues active sales activities targeting coverage of 300 routes by the end of the fiscal year ending June 2019. Several new services are also under development, and the company plans to develop Bus Mori! into a comprehensive cloud service.」
The number of routes covered by Bus Mori! expanded to 280, with a target of applying the service to 300 routes by the end of the fiscal year ending June 2019. New services and development into a comprehensive cloud service are also under way. - FY2019-Q2RestatedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 exceeded 250. Adoption of regular one-way tickets, commuter passes, multi-ride tickets, electronic ticket validation and free passes was also progressing steadily.」
The company reconfirmed that Bus Mori! covered more than 250 routes and that one-way tickets, commuter passes, multi-ride tickets, electronic ticket validation and free passes had been introduced. - FY2019-Q1AdvancedAnnual report
「As a public-awareness initiative, the company sponsors the weekly Sunday lunchtime program "Bus Tabi Story" on 38 JFN stations, with Tokyo FM as the key station, to convey the appeal of bus travel. According to the latest audience survey, each broadcast reaches 1.7 million people, and the number of active app users—unique users who launch the app at least once a month—has exceeded 20,000.」
As part of its Bus Mori! awareness campaign, the company continued sponsoring a program on 38 JFN stations. Each broadcast reached 1.7 million people, and active users exceeded 20,000. - FY2018AdvancedAnnual report
「The number of routes covered by the Bus Mori! smartphone app launched in August 2016 exceeded 250. In addition to regular smartphone tickets and commuter passes, the company developed multi-ride tickets, electronic ticket validation and free passes during the current fiscal year. Multi-ride tickets and electronic ticket validation were steadily expanding, including adoption on the Hinokuni-go route between Fukuoka and Kumamoto and on bus services from New Chitose Airport.」
The number of routes covered expanded to more than 250, and functions including multi-ride tickets and electronic ticket validation were developed and adopted on specific bus routes. - FY2018-Q3AdvancedAnnual report
「Expansion into railway companies has begun for Bus Mori!, with the smartphone commuter pass launched in March 2017 adopted on some JR Hokkaido routes in April 2018. The app continued to evolve with the release of electronic ticket validation in January and a multi-ride-ticket function from April.」
Adoption of smartphone commuter passes began on some JR Hokkaido routes, and the company progressed to releasing the multi-ride-ticket function following electronic ticket validation. - FY2018-Q3AdvancedAnnual report
「For the Bus Mori! smartphone app service launched in August 2016, promotion conducted jointly with bus companies, including the FM program "Bus Tabi Story" and distribution of various brochures and leaflets, drove downloads above 90,000, while the number of routes available for ticket purchases continued to increase.」
Downloads increased from the previously reported level of more than 80,000 to more than 90,000. - FY2018-Q2AdvancedAnnual report
「For the Bus Mori! smartphone app service launched in August 2016, promotion conducted jointly with bus companies, including the FM program "Bus Tabi Story", which was renewed in October, and distribution of various brochures and leaflets, drove downloads above 80,000, while the number of routes available for ticket purchases continued to increase. In addition to the smartphone commuter pass launched in March 2017, Bus Mori! continued to evolve with the release of electronic ticket validation and multi-ride-ticket functions in January 2018. The company also plans to expand into regional railway companies without IC systems, including JR Hokkaido, which decided to introduce the service from spring 2018.」
Downloads exceeded 80,000, electronic ticket validation and multi-ride-ticket functions were added in January 2018, and introduction at JR Hokkaido was decided for spring 2018. - FY2018-Q1AdvancedAnnual report
「For the Bus Mori! smartphone app service launched in August 2016, active promotion conducted jointly with bus companies, including sponsorship of the FM program "Bus Tabi Story", wrapped buses, and distribution of various brochures and leaflets, drove downloads above 60,000, while the number of routes available for ticket purchases continued to increase.」
Bus Mori! downloads increased from the previously reported level of more than 50,000 to more than 60,000. The disclosure also indicates that an electronic ticket-validation function was scheduled to launch in November 2017, in addition to smartphone commuter passes. - FY2017AdvancedAnnual report
「For the Bus Mori! smartphone app service launched in August 2016, active promotion conducted jointly with bus companies, including sponsorship of the FM program "Bus Tabi Story", wrapped buses, and distribution of various brochures and leaflets, drove downloads above 50,000, while the number of routes available for ticket purchases continued to increase.」
Promotion drove downloads above 50,000 and expanded the number of routes available for use. The disclosure also states that smartphone commuter passes were introduced at JR Bus Kanto, JR Bus Tohoku and JR Hokkaido, and that an electronic ticket-validation function was scheduled to launch in November 2017. - FY2017-Q3AdvancedAnnual report
「The company is expanding the number of routes covered by "Bus Mori! Concierge", which is positioned at the center of the Bus IT Transformation Project. As of March 2017, it covered 144 routes nationwide, with further expansion under way. In December 2016, some routes operated by the JR Bus Group began accepting "smartphone tickets", which use a smartphone screen as the ticket; the number of routes accepting smartphone tickets had expanded to 85 as of March 2017. In March 2017, the company jointly developed and released a "smartphone commuter pass" for local bus routes with JR Bus Kanto Co., Ltd. (JR Bus Kanto).」
Routes covered by Bus Mori! Concierge expanded to 144 nationwide, and routes accepting smartphone tickets expanded to 85. Smartphone commuter passes were also introduced at 3 companies, including JR Bus Kanto. - FY2017-Q2RestatedAnnual report
「The company is actively promoting "Bus Mori! Concierge" as the centerpiece of the Bus IT Transformation Project and is proceeding with route expansion. Because increasing consumer awareness, downloads and usage of the app will ultimately be important for monetization, it is promoting Bus Mori! Concierge under the message "Buy express-bus tickets on your smartphone." It also began sponsoring the FM radio program "BUSTALGIA."」
The company continues to indicate its policy of placing the app at the center of the project, expanding routes and promoting it through an FM radio program. - FY2017-Q1AdvancedAnnual report
「The company will position "Bus Mori! Concierge" at the center of the Bus IT Transformation Project and expand the number of routes covered during the current fiscal year. Ultimately, increasing consumer awareness, downloads and usage of the app will be important for monetization, so the company plans to actively promote Bus Mori! Concierge under the message "Buy express-bus tickets on your smartphone." It also began sponsoring the FM radio program "BUSTALGIA."」
Following the app launch in August 2016, the company positioned it at the center of the Bus IT Transformation Project, expanded routes and began sponsoring an FM radio program to promote usage. - FY2016AdvancedAnnual report
「By the end of the previous fiscal year, the company had launched "Bus Mori! MONTA", an onboard authentication terminal for intercity express buses, and "Bus Mori! Navi", a smartphone app that allows users to find routes on a map and purchase tickets. This year, it launched "Bus Mori! Concierge" (August 2016), a significantly enhanced version of "Bus Mori! Navi".」
Following the onboard terminal and the search-and-purchase app, the company launched an app in August 2016 that allows users to purchase, change and cancel tickets using only a smartphone. It covers more than 100 routes and supports English and Chinese.