Improving Restaurant Locations and Developing New Formats

「At the directly operated restaurants, including the Shinjuku Nakamuraya flagship restaurant's "Casual Dining Granna" and "Restaurant & Cafe Manna," we sought to attract more customers by selling seasonal products and holding tasting events.」

「At the Shinjuku Nakamuraya flagship restaurant's "Restaurant & Cafe Manna" and "Casual Dining Granna," biryani made using Spice Core technology went on sale on 12 June, "Indian Curry Day: Love and Revolution," and was well received by customers.」

「At Casual Dining Granna and Restaurant & Cafe Manna in the Shinjuku Nakamuraya Building, the company offered an original curry featuring its collective culinary expertise for a limited time to commemorate the 10th anniversary of their opening. It also enabled customers to enjoy India's spice-based food culture and expressed its appreciation for their continued patronage. At Olive House, the company developed spring and summer menus and worked to increase customer traffic through active sales efforts and improved customer satisfaction. As a result of these operating activities, total revenue in the food business was ¥4,703.747 million, an increase of ¥125.781 million, or 2.7%, from the same period of the previous year, while operating profit was ¥326.107 million, an increase of ¥77.828 million.」

「At its company-operated restaurants, the company improved the quality of core products, particularly pure Indian curry, at Casual Dining Granna on the eighth floor and Restaurant & Cafe Manna on the second basement floor of the Shinjuku Nakamuraya Building. Olive House actively offered seasonal recommendations. These initiatives improved customer satisfaction and increased customer numbers.」

「At Casual Dining Granna and Restaurant & Cafe Manna in the Shinjuku Nakamuraya Building, customer numbers returned after the COVID-19 pandemic, and sales of the traditional Indian curry menu increased substantially, contributing to higher revenue. The seasonal product range also met customer needs and attracted many visitors. As a result of these operating activities, total revenue in the food business was ¥7,140.129 million, an increase of ¥320.709 million, or 4.7%, from the same period of the previous year, while operating profit was ¥390.803 million, an increase of ¥143.147 million.」

「At Casual Dining Granna and Restaurant & Cafe Manna, the company-operated locations in the Shinjuku Nakamuraya Building, many customers visited and the restaurants were well received, particularly for their pure Indian curry. At the company-operated Olive House restaurants, seasonal menus drove a substantial increase in sales. The Olive House Urawa location was also renovated in June.」

「Restaurant & Cafe Manna and Casual Dining Granna in the Shinjuku Nakamuraya Building, together with the company-operated Olive House restaurants, posted substantially higher revenue than the previous year through operations adapted to customers' expanding travel range and menus tailored to customer needs. Sales of the core pure Indian curry menu increased substantially in particular.」

「All company-operated restaurants continued operating to provide customers with safety and reassurance during the COVID-19 pandemic. As restrictions on activities were eased, customer numbers recovered quickly, resulting in higher revenue.」

「At its restaurants and the food service locations in the Shinjuku Nakamuraya Building, the company focused on customer satisfaction to encourage repeat visits during the COVID-19 pandemic. Despite persistently high infection levels in Tokyo, customers returned seeking safety and reassurance, resulting in a recovery in customer numbers and higher revenue.」

「At Restaurant & Cafe Manna on the second basement floor of the Shinjuku Nakamuraya Building, the company launched a new Chicken Biryani dish made with the rare Hakumokumai rice to commemorate Indian Curry Day on 12 June. The dish was well received by customers.」

「At the company-operated Olive House restaurants, and Restaurant & Cafe Manna and Casual Dining Granna in the Shinjuku Nakamuraya Building, the company consistently provided safe, reassuring spaces and attentive service. Revenue increased substantially from the previous year, partly reflecting the impact of store closures in the previous year. In particular, Olive House significantly increased its share of sales within the restaurant complex where it operates.」

「Total revenue in the food business was ¥8,356.296 million, an increase of ¥563.743 million, or 7.2%, from the same period of the previous year, while operating profit was ¥359.047 million, an increase of ¥104.761 million, or 41.2%.」

「Restaurants saw a substantial recovery in customer numbers from the previous year following the end of the Tokyo measures to prevent a rebound in infections. At Restaurant & Cafe Manna on the second basement floor of the Shinjuku Nakamuraya Building, staff managing peak-period seating took care to implement infection-control measures and assigned seating according to party size, enabling many customers to visit.」

「At the company-operated Olive House restaurants, Restaurant & Cafe Manna on the second basement floor and Casual Dining Granna on the eighth floor of the Shinjuku Nakamuraya Building, the company implemented measures to prevent COVID-19 infections and worked to provide customers with safe, reassuring restaurants. As people continued to refrain from going out, some locations also offered delivery and takeout.」

「At the company-operated Olive House restaurants, the Tokyo locations closed from 25 April to 11 May in response to the state of emergency declared due to the impact of COVID-19. Operating hours were also shortened in June. Restaurant Granna in the Shinjuku Nakamuraya Building closed from 25 April to 16 May, and most reservations were canceled in June due to restrictions on alcohol service.」

「Total revenue in the food business was ¥8,433.383 million, a decrease of ¥451.548 million, or 5.1%, from the same period of the previous year, while operating profit was ¥254.286 million, a decrease of ¥140.825 million, or 35.6%.」

「At Casual Dining Granna on the eighth floor of the Shinjuku Nakamuraya Building, reservations increased and sales began to recover in October due to Go To Eat. However, cancellations increased following the rapid spread of infections from November onward. The company also newly launched food delivery, but this did not make up for the shortfall, and revenue continued to decline.」

「Restaurants suffered lost sales opportunities due to closures and shortened hours during the COVID-19 pandemic. Although measures were taken to welcome customers after reopening, difficult conditions continued, particularly at Casual Dining Granna on the eighth floor of the Shinjuku Nakamuraya Building, where reservations for class reunions and other gatherings were canceled across the board.」

「At the company-operated Olive House restaurants, all locations closed from 8 April to late May, with some remaining closed until early June, in response to the state of emergency declared due to the impact of COVID-19. Operating hours were also shortened in June.」

「At the company-operated Olive House restaurants, the company revised menus in spring and autumn and enriched its offerings by improving its core spaghetti and hamburger-steak dishes and strengthening its product range, seeking to improve customer satisfaction and create more opportunities for visits.」

「At the company-operated Olive House restaurants, the company revised the core menu and held fair menus, strengthening its pasta and dessert offerings. Price increases for some products raised average spend per customer and contributed to higher sales.」

「At the company-operated Olive House restaurants, the company held a Summer Fair featuring cold pasta and desserts made with tapioca, mango and other ingredients to evoke the season, seeking to increase customer numbers and average spend per customer. At Western Restaurant Shinjuku Nakamuraya, it worked to improve existing menu items. At Restaurant & Cafe Manna Shinjuku Nakamuraya on the second basement floor of the Shinjuku Nakamuraya Building, it revised prices for pure Indian curry and launched beef curry, with business performing well partly due to the influence of a television drama. On the eighth floor, Casual Dining Granna Shinjuku Nakamuraya held tasting events including collaboration dinners with a renowned culinary researcher and wine parties.」

「At the company-operated Olive House restaurants, the company revised prices to offset pressure on profits from recent increases in raw-material and labor costs, while developing menus focused on product quality. In seasonal fairs, it strengthened its core pasta offerings and launched tapioca desserts, a current trend, seeking to attract new customers and encourage repeat visits.」

「At the company-operated Olive House and Western Restaurant Shinjuku Nakamuraya locations, the company upgraded products while systematically offering seasonal recommendations. It also focused on customer-service training at its headquarters. At the same time, it reviewed expenses to improve profitability.」

「At the company-operated Olive House and Western Restaurant Shinjuku Nakamuraya locations, the company actively improved core products and developed new products. It also strengthened seasonal offerings, including the Spicy Fair and Summer Fair.」

「The company revised its core menu to reflect customer needs and trends and introduced seasonal fair menus, seeking to attract new customers and encourage repeat visits. It also pursued profitability improvements through the closure of unprofitable stores carried out last year.」

「As a result of these operating activities, total revenue in the food business was ¥9,266.461 million, a decrease of ¥696.565 million, or 7.0%, from the same period of the previous year, while operating profit was ¥402.794 million, a decrease of ¥21.424 million, or 5.1%.」

「At the company-operated Olive House and Indian Curry Restaurant locations, the company upgraded products, systematically pursued new product development and focused on staff training at its headquarters. It also closed unprofitable stores to improve profitability. Despite these operating activities, total revenue in the food business was ¥7,169.293 million, a decrease of ¥474.821 million, or 6.2%, from the same period of the previous year, while operating profit was ¥323.101 million, a decrease of ¥52.204 million from the same period of the previous year.」

「At the company-operated Olive House and Indian Curry Restaurant locations, the company systematically developed new products while improving core products. It also closed unprofitable stores in an effort to improve profitability.」

「At Restaurant & Cafe Manna Shinjuku Nakamuraya, the company introduced time-specific offerings and took other detailed measures, resulting in higher customer numbers.」

「Despite these operating activities, total revenue in the food service business was ¥2,933.036 million, a decrease of ¥185.783 million, or 6.0%, from the same period of the previous year, while the operating loss was ¥103.228 million, a deterioration of ¥6.390 million from the same period of the previous year.」

「In December, the company opened a new Olive House Kitasenju location on the ninth floor of Kitasenju Marui, which has been well received by many customers, particularly women. Despite these operating activities, total revenue in the food service business was ¥2,223.343 million, a decrease of ¥133.207 million, or 5.7%, from the same period of the previous year, and the operating loss was ¥88.267 million, a deterioration of ¥26.048 million from the same period of the previous year.」

「At the company-operated Olive House and Indian Curry Restaurant locations and the freshly baked bread store Farine, the company worked to improve core products and develop new products, revised the core menu and proposed seasonal fair menus, while providing attentive service. At the same time, it worked to improve profitability by closing unprofitable stores. Despite these operating activities, total revenue in the food service business was ¥1,513.834 million, a decrease of ¥71.998 million, or 4.5%, from the same period of the previous year, and the operating loss was ¥61.568 million, a deterioration of ¥20.613 million from the same period of the previous year.」

「At Olive House and Indian Curry Restaurant Shinjuku Nakamuraya, the company upgraded existing products and introduced new flavors through revisions to the core menu, while expanding the menu with seasonal fair offerings. It also further enhanced the menus and services at Restaurant & Cafe Manna Shinjuku Nakamuraya and Restaurant Granna Shinjuku Nakamuraya in the Shinjuku Nakamuraya Building, but customer numbers declined due to changes in the surrounding environment.」

「In September last year, the company renovated the Olive House Shinjuku Takashimaya and Kawagoe Atre locations to create more comfortable restaurants. In February this year, it opened a new-format restaurant, Western Restaurant Shinjuku Nakamuraya, at Tobu Department Store Ikebukuro. The restaurant offers Nakamuraya's traditional Western-style dishes with a Japanese touch.」