Starting Business with Hitachi Group and Expanding the Customer Base
First written in FY2017-Q1. 11 of 24 entries say "Advanced", first in FY2017-Q1. Latest entry: FY2026-H1.
Sobal moved to the "Worse" side of this theme in 2025, the same year as the typical company in this theme.
5 other companies' latest entry also says "Worsened".
- FY2026-H1WorsenedAnnual report
「In the development support field, revenue declined approximately 10% year on year due in part to a decrease in large manual production projects and the lack of progress in developing new customers.」
This states that large projects declined in the development support field, progress in developing new customers was limited, and revenue fell approximately 10% year on year. Progress in this field toward expanding the customer base has weakened. - FY2025-H1AdvancedAnnual report
「In the core web/application and business systems development fields, utilization declined as some outsourced projects expected at the beginning of the period to continue came to an end. However, this was offset by acquiring new projects, developing new customers, and promoting in-house development, resulting in revenue growth of approximately 5% year on year.」
This states that acquiring new projects and developing new customers, together with promoting in-house development, resulted in revenue in the core fields growing approximately 5% year on year. - FY2025-Q1RestatedAnnual report
「Although there were few large projects in the web/application and business systems development fields on which the company was focusing, efforts to acquire new customers resulted in revenue increasing approximately 2% year on year.」
This reaffirms the established direction of expanding the customer base by pursuing new customer acquisition despite the limited number of large projects. No specific milestone, such as completion of new customer acquisition, is disclosed. - FY2023RestatedAnnual report
「We pursued sales measures including efforts to increase orders from key customers, develop new customers, and strengthen the acquisition of turnkey contracted projects, thereby generating firm orders.」
This reaffirms the direction of expanding the customer and project bases by increasing orders from major customers, developing new customers, and strengthening the acquisition of comprehensive contract work. - FY2022RestatedAnnual report
「We pursued sales measures including efforts to increase orders from key customers, develop new customers, and strengthen the acquisition of turnkey contracted projects, thereby generating firm orders.」
This reaffirms the direction of expanding the customer and project bases by strengthening sales activities targeting major and new customers and increasing the acquisition of comprehensive contract work. - FY2022-Q2RestatedAnnual report
「Along with firm orders, we were able to meet customer needs.」
This describes firm orders and the ability to respond to customer needs, but does not disclose new customer development results such as new customer names or transaction sizes. - FY2022-Q1RestatedAnnual report
「In this economic environment, our group has worked to strengthen and expand its customer base by proactively addressing demand from customers with a strong appetite for software investment.」
The company continues to strengthen and expand its customer base through sales and support for customers with a strong appetite for software investment. No specific milestones, such as new customer names or transaction sizes, are disclosed. - FY2021AdvancedAnnual report
「As a result, development of new business partners progressed smoothly, but business with them has only just begun and the scale of transactions per company remains small. Going forward, we will focus on building trust to develop these new business partners into high-quality business partners and aim to expand the scale of transactions with each one.」
While stating that development of new business partners progressed smoothly, this explains that transaction sizes remain small and that the company is now working to build trust and expand transaction sizes. - FY2021-Q3RestatedAnnual report
「Under these circumstances, our group continued to pursue sales to other existing customers and develop new customers to offset the reduction in business from major customers in the staffing business. Among existing customers, some appeared to have increased their budgets after the tightening during the state of emergency was reversed, and orders remained firm in both the staffing and contract businesses. However, this was not enough to absorb the entire decline in revenue.」
Sales to existing customers and new customer development continued to offset the reduction in business from major customers. Orders in the staffing and contract businesses remained firm, but did not fully offset the decline in revenue. - FY2020RestatedAnnual report
「We will continue to pursue the development of new high-quality business partners. In addition to our established focus on digital product manufacturers and the information and communications sector, we will focus on the automotive, healthcare, robotics, public-sector, and social infrastructure fields and promote sales activities in these areas.」
This reaffirms the direction of continuing to develop new high-quality business partners and pursuing sales in fields including automotive, healthcare, robotics, the public sector, and social infrastructure. - FY2020-Q3AdvancedAnnual report
「Progress was made in customer development in the fields of manual production and statistical analysis for clinical trials, as well as in establishing the structure for contract operations, and business also expanded steadily.」
This states that progress was made in customer development in the manual production and clinical-trial statistical analysis fields, and that business also expanded steadily. - FY2020-Q2RestatedAnnual report
「To further expand contracted operations, we have continued to develop the organizational structure and working environment, develop personnel, accumulate technical expertise and conduct active sales activities.」
This reaffirms the direction of continuing proactive sales activities and expanding contract operations while strengthening the project and customer bases. - FY2020-Q1RestatedAnnual report
「While actively pursuing sales activities to secure high-value-added projects, we also strengthened collaboration with major systems integrators」
This indicates a direction of expanding the customer and project bases by securing high-value-added projects and collaborating with major systems integrators. - FY2019AdvancedAnnual report
「Progress was also made in developing customers in the fields of manual production, statistical analysis for clinical trials, and quality evaluation, and we promoted initiatives to strengthen the company's overall revenue base.」
This states that customer development in new fields progressed and that efforts were made to expand the customer base and revenue base. - FY2019-Q3AdvancedAnnual report
「In addition, progress was made in developing customers in the fields of manual production and statistical analysis for clinical trials, while business in new fields such as autonomous driving also expanded steadily.」
Regarding expansion of the customer base, this describes progress in customer development in manual production and clinical-trial statistical analysis, as well as steady expansion of business in new fields such as autonomous driving. - FY2019-Q2AdvancedAnnual report
「In addition, by continuously conducting sales activities targeting existing business partners, we focused on strengthening relationships with those partners, including securing orders for new projects and contract development projects.」
This states that orders for new projects and contract development projects were secured through sales activities targeting existing business partners. - FY2019-Q1AdvancedAnnual report
「We continued to enhance our technical capabilities in the latest technologies and proactively conducted sales activities based on them, enabling us to begin doing business with several high-quality companies.」
Regarding new customer development, this describes specific progress in beginning business with several high-quality companies. - FY2018AdvancedAnnual report
「As a result, we successfully acquired technologies related to AI, autonomous driving, and IoT, as well as high-quality new customers.」
Regarding new customer acquisition, this describes specific progress in acquiring high-quality new customers related to AI, autonomous driving, and IoT. - FY2018-Q3AdvancedAnnual report
「We conducted proactive sales activities with the aim of further diversifying revenue and acquiring new customers. As a result, we secured new projects and customers in areas including AI, autonomous driving, and IoT.」
Regarding efforts to acquire new customers, this states that new projects and customers in areas including AI, autonomous driving, and IoT were secured. - FY2018-Q2RestatedAnnual report
「As a group, we worked to acquire new business partners in pursuit of revenue diversification.」
Activities to acquire new business partners for the purpose of diversifying revenue have continued, but no new milestone, such as beginning business with a specific new customer, is described. - FY2018-Q1RestatedAnnual report
「We continued to conduct proactive sales activities as a group, focusing on major customers and new business partners.」
Sales activities targeting major customers and new business partners have continued, reaffirming the direction of expanding the customer base. - FY2017RaisedAnnual report
「We will continue to pursue the development of new high-quality business partners. In addition to our established focus on digital product manufacturers and the information and communications sector, we will focus on the automotive, financial services, healthcare, aerospace, and robotics sectors for nursing care and disaster response, and promote sales activities in these areas. We also intend to undertake web-based systems development.」
The scope of target sectors for developing new high-quality business partners has expanded from the company's traditional fields to automotive, financial services, healthcare, aerospace, robotics, and web-based services. - FY2017-Q2AdvancedAnnual report
「As a result, in addition to beginning business with a new customer, we were able to earn the strong trust of existing customers by further strengthening collaboration within the group.」
This describes progress in customer development through the start of business with a new customer. The customer name and transaction size are not disclosed. - FY2017-Q1AdvancedAnnual report
「Beginning this fiscal year, we started doing business with the Hitachi Group, which we had been approaching through sales activities for some time.」
This describes progress in customer development, namely that prior sales activities led to the start of business with a named customer.