Emergency maintenance is being carried out on some Japan Post Insurance services. The affected services are the Kanpo app's frequently asked questions and form-based inquiry functions. This information was current as of 12:00 on 22 October.
Some Kanpo app functions have been suspended due to emergency maintenance. According to the official notice, the response is temporary, and users have been apologized to for the inconvenience.
The affected functions are the frequently asked questions and form-based inquiry functions, making support through these functions unavailable. Users may have been directed to other contact channels or guidance.
The notice issued on the same date contains no specific information on when service will be restored, and users are expected to wait for further guidance. The current information was as of 12:00 on 22 October.