ソフトフロントホールディングス will exhibit at the Call Center / CRM Demo & Conference 2026 in Tokyo, where it will unveil new voice AI embodying commubo intelligence for the first time. The booth will feature an advanced voice conversation demo and a system for using knowledge, along with seminar information.
ソフトフロントホールディングス and its subsidiary ソフトフロントジャパン will exhibit at the Call Center / CRM Demo & Conference 2026 in Tokyo, held on 12 and 13 November 2026. At the event, they will unveil for the first time a voice AI conversation demo based on the commubo intelligence concept and introduce its advanced voice interaction capabilities and knowledge-utilization system to visitors.
The AI voicebot commubo has secured more than 400 contracts as a “truly usable voicebot,” with a contract retention rate of 98.5%. Since the service was launched, it is said to have supported more than 10 million calls cumulatively, demonstrating its evolution beyond automating telephone responses toward more sophisticated customer support.
The venue will feature a voice AI conversation demo showcasing the knowledge fabric, case studies from a broad range of industries, including mail-order, finance, infrastructure and IT, and a demo of the management interface. The seminars will cover multiple operational case studies, including a presentation by Representative 髙須, and consultations on the implementation and operation of voicebots will also be available.
Event details: the event will be held on 12 and 13 November 2026, from 10:00 to 17:30, at the Sunshine City Bunka Kaikan Building / World Import Mart Building. The booth number is 2A-24, and the official website is listed on the venue information page.