エイチ・ツー・オーリテイリング announced that it had confirmed unauthorised access to Hankyu Hanshin Department Stores' reservation site and that approximately 1.26 million customer records may have been leaked. Similar access was confirmed on 2 other sites the following day. Although some credit card information is retained, the company said there is no risk of fraudulent use.
Unauthorised access to the customer management system was confirmed through a reservation site operated by Hankyu Hanshin Department Stores. Following an investigation, the company said that approximately 1.26 million records containing personal information such as names, addresses and telephone numbers may have been leaked.
Unauthorised access was also confirmed on 2 other sites the following day. Although these sites retained some credit card information in certain cases, the information consisted only of items such as the last 4 digits of card numbers, and the company explained that there was no risk of fraudulent use.
The announcement was made by エイチ・ツー・オーリテイリング. Further updates are expected as the investigation continues and the scope of the impact is determined.