A third party gained unauthorized access to 3 sites operated by Hankyu Hanshin Department Stores, and an investigation is under way amid concerns that personal information from approximately 1.26 million H2O ID members may have been leaked.
H2O Retailing of Osaka announced on the 19th that a third party had accessed 3 sites operated by Hankyu Hanshin Department Stores and that personal information may have been leaked. The affected sites are the Hankyu Department Store and Hanshin Department Store reservation sites, HANKYU HANSHIN E-STORES, and Remo Order.
The information of approximately 1.26 million H2O ID members may have been leaked, including their IDs, names, genders, dates of birth, email addresses, addresses, and mobile phone numbers.
The company said it is still investigating Remo Order and HANKYU HANSHIN E-STORES. It also said that credit card information held on these sites had already been rendered non-retainable, with only the last 4 digits of card numbers retained.
The company urged users to beware of suspicious emails, SMS messages, phone calls, and other communications, and issued an apology.