The company operating GEO and 2nd STREET under 2nd RETAILING Co.,Ltd. confirmed unauthorized access to its internal systems and suspended its apps and e-commerce services from the 17th. No restart date has been set, and the investigation is being conducted with an external security organisation.
Unauthorized access was confirmed on the 15th, and the company is working with an external security specialist to identify the cause and scope of the impact. It said that no leakage of customer information had been confirmed at this time.
The suspension covers the GEO and 2nd STREET apps, e-commerce sites including their online stores, and GEO Mobile's online services. The apps, including their membership-card functions, cannot be used.
Physical stores continue to operate as usual, with no changes to purchasing services or store hours. The company is awaiting the resumption of its online and member-oriented digital services.
The company, a holding company focused on the reuse business, has built its strength on combining its store network with digital services for promotion. If the suspension of its apps and e-commerce services is prolonged, it could affect customers' incentives to visit stores and online sales. The restart date is expected to be determined based on progress in the investigation.