タイムリープ株式会社 and 日本アスペクトコア株式会社 have entered into a capital and business alliance and will begin providing a BPaaS-type service combining the remote customer service “RURA.” Against a backdrop of labor shortages, the companies aim to expand the options available for companies to build their own frontline operations. bingo
タイムリープ株式会社 and 日本アスペクトコア株式会社 have entered into a capital and business alliance agreement. The two companies will integrate 日本アスペクトコア’s outsourcing platform with タイムリープ’s remote customer service “RURA” and work toward providing a BPaaS-type service, with the aim of addressing labor shortages at operational sites.
The background to the alliance includes the decline in the working-age population caused by the declining birthrate and aging population, as well as severe labor shortages. The companies explain that demand is growing for labor-saving measures and digital transformation in store operations and the service industry. タイムリープ has supported the centralization of reception operations using “RURA,” while 日本アスペクトコア has a track record of providing a broad range of outsourcing services.
Under the capital and business alliance, the two companies will promote a BPaaS-type offering that combines “RURA” with 日本アスペクトコア’s outsourcing services. They aim to expand implementation options and enhance business capabilities beyond simple labor savings.
In terms of company profiles, タイムリープ was established in 2019 and develops and provides “RURA.” It has capital of ¥1.0358 billion and is based in Chiyoda-ku, Tokyo. 日本アスペクトコア was established in 1970, has capital of ¥290.59 million, and is also headquartered in Chiyoda-ku, Tokyo. It provides business process outsourcing services.