Strengthening frontline capabilities, including store customer service and sales capabilities

「“Group Management Training” (philosophy, management and leadership) Began in May 2026 (38 sessions in total; 19 completed; 524 participants from 11 companies; completion scheduled for December 2026)」

「The executive candidate selection program also strengthens connections across the group and enhances group synergies. It develops participants' sense of ownership as leaders who embody the corporate philosophy of "creation," "anticipation" and "challenge," while cultivating the ability to achieve results by taking a higher-level and broader perspective, thinking flexibly and engaging those around them.」

「The group provided phased leadership and corporate philosophy training for everyone from young employees to prospective managers. Training conducted during the first half of the fiscal year was as follows: "Next-Generation Executive Training" (corporate philosophy and practical management skills), launched in October 2024, with 13 sessions completed, 276 cumulative participants from 22 people at 9 companies, and completion scheduled for September 2025; "Group Management Training" (corporate philosophy, management and leadership), launched in May 2025, with 27 of 36 sessions completed and 631 participants from 11 companies.」

「The company provided phased leadership and corporate philosophy training for everyone from young employees to prospective managers. Foundation training deepened basic management skills and understanding of the corporate philosophy, while next-generation executive training focused on developing leaders with a management perspective and a strong understanding of the corporate philosophy. These efforts strengthened the organization's human capital and shared values. Hosted by 株式会社バローホールディングス, the programs were held 180 times for 4,260 people in fiscal 2023 and 109 times for 2,772 people in the first half of the fiscal year.」

「The company opened a human resources development center and established 淵叢学舎, an education system led by the Representative Director, Chairman and CEO. In addition to the existing training by organizational level, the company newly introduced executive management training for senior management and next-generation executive management training for middle management.」

「The company saw the benefits of various initiatives to strengthen sales capabilities, including operating the Meister program to train and provide career treatment for personnel with specialist product knowledge and sales skills, selling boxed produce and conducting face-to-face fresh fish sales, and introducing open kitchens for prepared foods and bakery products.」

「The number of employees increased by 1,667 and the number of temporary employees increased by 4,269 from the previous consolidated fiscal year, primarily due to the increase in consolidated subsidiaries and new store openings.」

「In April 2019, the company began operating a human resources development center and expanded technical training to improve frontline capabilities, as well as training to develop the next generation of executives.」

「To strengthen its specialist offerings, the company focused on selling pharmaceuticals and cosmetics requiring customer counseling and worked to train counselors while improving sales-floor presentation and customer service skills.」

「To strengthen its specialist offerings, the company focused on selling pharmaceuticals and cosmetics requiring customer counseling and worked to train counselors while improving sales-floor presentation and customer service skills.」

「In particular, the company aims to build a business model as a manufacturing retailer that handles the entire process from manufacturing through distribution and sales. It has systematized a management strategy based on 3 gears: "expanding business scale," "evolving into a manufacturing-retail business," and "strengthening frontline capabilities." Going forward, it will seek to enhance corporate value over the medium to long term by combining these gears in a balanced manner and accelerating their pace.」

「The company has systematized a management strategy based on 3 gears: "expanding business scale," "evolving into a manufacturing-retail business," and "strengthening frontline capabilities." Going forward, it will seek to enhance corporate value over the medium to long term by combining these gears in a balanced manner and accelerating their pace.」

「The company is also working to strengthen the frontline capabilities of its operating stores, including customer service and sales capabilities, which support store expansion and improved profitability.」