COVID-19 Infection Prevention and the Shift to Contactless Ways of Working

「In store operations, with the safety of customers and store employees as our top priority, we have continued initiatives to protect safe and secure community life together with our customers in accordance with the AEON COVID-19 Infection Control Protocol, the common infection-control standard for the AEON Group. These initiatives include installing clear splash guards at checkout counters, thoroughly cleaning and disinfecting dine-in areas, entrance doors, shopping baskets and other items, and ensuring that employees wash and disinfect their hands properly.」

「In store operations, with the safety of customers and store employees as our top priority, we have continued initiatives to protect safe and secure community life together with our customers in accordance with the AEON COVID-19 Infection Control Protocol, the common infection-control standard for the AEON Group. These initiatives include installing clear splash guards at checkout counters, thoroughly cleaning and disinfecting dine-in areas, entrance doors, shopping baskets and other items, and ensuring that employees wash and disinfect their hands properly. To achieve both contactless service and lower-cost store operations, we increased the number of stores with self-checkouts, reaching 476 stores at the end of August. At headquarters, we have pursued flexible working practices to prevent the spread of infection, including remote work and online meetings to avoid the “Three Cs,” as well as workplace COVID-19 vaccinations to help ensure the safety of employees and their families.」

「In accordance with the AEON COVID-19 Infection Control Protocol, the common infection-control standard for the AEON Group, we installed partition sheets at checkout counters, thoroughly cleaned and disinfected dine-in areas, entrance doors, shopping baskets and other items, and ensured that employees washed and disinfected their hands properly. We advanced initiatives to protect the safe and secure lives of local communities together with our customers.」

「To prevent the spread of infection, we installed checkout partition sheets at stores, posted notices about crowded periods at store entrances and disinfected shopping baskets and other items. We also reviewed our working practices, primarily in head-office staff departments, by encouraging remote work and limiting the number of meeting participants to reduce opportunities for contact with other people.」