Labor Shortages and Rising Labor Costs
First written in FY2016. 10 of 32 entries say "Materialised", first in FY2017-Q2. Latest entry: FY2026.
Ohsho Food Service Corp. moved to the "Worse" side of this theme in 2016, 7 years before the typical company in this theme (2023).
The whole theme swung hardest in 2025: 16 of 30 companies on the "Worse" side.
19 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「For the Group in particular, it takes several years to develop personnel with the skills required internally, including the ability to prepare a diverse menu, devise original menu items, provide customer service, manage stores and demonstrate expertise in IT, making the systematic hiring and development of employees essential.」
Regarding personnel shortage risk, the Company continues to emphasize the hiring and development of personnel with IT expertise in addition to store-operation skills. - FY2026-H1WorsenedAnnual report
「Rising labor costs resulting from worsening labor shortages」
The disclosure describes the previously chronic personnel shortages and rising labor costs as cost increases resulting from worsening labor shortages. - FY2024RestatedAnnual report
「For the Group in particular, it takes several years to develop personnel with the skills required internally, including the ability to prepare a diverse menu, devise original menu items, provide customer service, manage stores and demonstrate expertise in IT, making the systematic hiring and development of employees essential.」
Regarding personnel shortage risk, the disclosure again emphasizes the need to hire and develop personnel with expertise in IT in addition to store-operation skills. - FY2024-Q2RestatedAnnual report
「Meanwhile, in addition to chronic labor shortages, substantial increases in food ingredient costs, energy prices and labor costs are continuing, making countermeasures an urgent priority.」
Chronic labor shortages and rising labor costs are continuing alongside higher food ingredient costs and energy prices. - FY2024-Q1RestatedAnnual report
「However, in addition to labor shortages, substantial increases in labor costs, food ingredient costs and energy prices are pushing up costs, making measures to address them, including passing costs on through prices, an urgent priority.」
The disclosure again identifies a situation in which labor shortages and rising labor costs are pushing up costs alongside higher food ingredient and energy prices. - FY2023-Q3WorsenedAnnual report
「The difficult situation continued, as the increase in infected employees, in addition to the now-normalized personnel shortage, disrupted operations.」
The disclosure states that the increase in infected employees, in addition to the normalized personnel shortage, led to operational disruptions. - FY2023-Q2WorsenedAnnual report
「The Company remains in a difficult situation, as the increase in employees who are infected or close contacts, in addition to the existing labor shortage, has disrupted operations.」
In addition to the existing labor shortages and rising labor costs, the disclosure identifies disruptions to operations caused by increases in infected employees and close contacts. - FY2023-Q1MitigatedAnnual report
「Operating profit was ¥2,185 million, up ¥479 million, or 28.1%, from the same period of the previous year. This was despite higher raw material and utility costs, supported by revenue growth from higher average spending per customer following price revisions and an increase in customer numbers, as well as labor-cost controls through efficient shift scheduling.」
The Company continued to control labor costs through efficient shift scheduling, increasing operating profit 28.1% year on year despite rising raw material and utility costs. - FY2022MitigatedAnnual report
「The Company launched a recruitment project team led by the president to strengthen recruitment activities. In addition to recruitment by the recruitment and training department, it is also working to strengthen internal recruitment by leveraging its directly operated store network and integrating field and head-office efforts, with the aim of securing personnel who can contribute immediately.」
As measures addressing personnel-security risk, the Company has added a recruitment project team led by the president and internal recruitment utilizing its store network. 王将大学 and its culinary training school have also expanded remote training and online training for part-time workers. - FY2022-Q3AdvancedAnnual report
「Operating profit was ¥5,021 million, up ¥396 million, or 8.6%, from the same period of the previous year, due to higher revenue as well as labor-cost controls through efficient shift scheduling and restraint of utility expenses.」
The disclosure states that continued labor-cost controls through efficient shift scheduling and restraint of utility expenses resulted in an 8.6% year-on-year increase in operating profit. - FY2022-Q2MitigatedAnnual report
「Operating profit was ¥3,192 million, up ¥801 million, or 33.5%, from the same period of the previous year, due to higher revenue as well as labor-cost controls through efficient shift scheduling and restraint of utility expenses.」
The Company implemented labor-cost controls through efficient shift scheduling and restrained utility expenses, resulting in a 33.5% year-on-year increase in operating profit. - FY2021ReframedAnnual report
「For the Group in particular, it takes several years to develop personnel with the skills required internally, including the ability to prepare a diverse menu, devise original menu items, provide customer service and manage stores, making the systematic hiring and development of employees essential.」
The focus has shifted from the previous emphasis on labor shortages and rising labor costs to human-resources risk, namely that it takes time to hire and develop personnel with the required skills and that shortages could lead to slower store openings and lower QSC. - FY2021-Q3RestatedAnnual report
「Operating profit was ¥4,624 million, partly due to labor-cost controls through efficient shift scheduling and restraint of utility expenses, down ¥1,358 million, or 22.7%, from the previous fiscal year. However, operating profit for the consolidated third quarter accounting period from October to December alone increased by ¥270 million, or 13.8%, from the same period of the previous year.」
The Company continued to control labor costs through efficient shift scheduling, and operating profit for the third quarter accounting period increased 13.8% from the same period of the previous year despite the decline in revenue. - FY2021-Q2MitigatedAnnual report
「Operating profit was ¥2,391 million, partly due to labor-cost controls through efficient shift scheduling and restraint of utility expenses. Although this represented a ¥1,629 million, or 40.5%, decrease from the previous fiscal year, the Company was able to remain profitable even amid the COVID-19 pandemic.」
The disclosure states that labor costs were controlled through efficient shift scheduling, securing an operating profit even amid a substantial decline in revenue. - FY2020MitigatedAnnual report
「The Company has also established 王将大学, an in-house training and education institution, and built an integrated training system to codify the skills and rules required for store operations and enable employees to acquire the skills expected at each grade, thereby seeking to mitigate the potential emergence of the above risks.」
The Company has specified consistent training through its recruitment and training department, online recruitment, internships and 王将大学 as measures addressing personnel shortages and development risk. - FY2020-Q3RestatedAnnual report
「Recent increases in unit labor costs due to labor shortages and other factors, and shorter operating hours」
The disclosure again identifies a situation in which higher unit labor costs due to labor shortages and shorter operating hours are continuing to affect the food-service business. - FY2020-Q2MaterialisedAnnual report
「Recent increases in unit labor costs due to labor shortages and other factors, as well as earlier closing times resulting from reduced working hours, are gradually beginning to affect business performance.」
The disclosure states that, in addition to higher unit labor costs due to labor shortages, earlier closing times resulting from reduced working hours are beginning to affect business performance. - FY2019WorsenedAnnual report
「Amid increasingly difficult new-graduate hiring conditions, regular recruitment of new graduates is requiring substantial time and expense. The same applies to part-time workers: labor shortages relative to demand are intensifying, making it difficult to secure personnel, while repeated substantial increases in the minimum wage continue and labor costs are soaring.」
The disclosure details the risks of difficult new-graduate hiring, shortages of part-time workers, rising minimum wages and soaring labor costs, and also states that hiring difficulties could lead to slower store openings and lower quality. - FY2019-Q3MaterialisedAnnual report
「The outlook remains uncertain due to labor shortages, rising labor and raw material costs, and intensifying competition resulting from the growing penetration of the prepared-food market, particularly convenience stores.」
Labor shortages and rising labor costs are continuing alongside soaring raw material prices and intensifying competition from prepared foods. - FY2019-Q2MaterialisedAnnual report
「The outlook remains uncertain due to labor shortages, rising labor and raw material costs, and intensifying competition resulting from the growing penetration of the prepared-food market, particularly convenience stores.」
The disclosure states that labor shortages and rising labor costs are continuing aspects of the operating environment for the food-service industry in the current quarter. - FY2019-Q1MaterialisedAnnual report
「In addition, severe labor shortages are making labor supply and demand increasingly tight, and higher labor costs resulting from rising hourly wages are affecting the earnings environment.」
The disclosure identifies worsening labor shortages and higher labor costs resulting from rising hourly wages as having an actual impact on the earnings environment. - FY2018WorsenedAnnual report
「Labor costs continue to soar due to chronic labor shortages and the expanded coverage of social insurance, creating a challenging environment for generating profits.」
Labor shortages have become chronic, and labor costs continue to rise, including as a result of expanded social insurance coverage. - FY2018-Q3MaterialisedAnnual report
「The continuing severity of labor shortages, the impact of adverse weather on customer traffic, and rising costs including labor and food ingredients」
The disclosure states that severe labor shortages are continuing and that rising costs, including higher labor costs, are actually emerging in the operating environment. - FY2018-Q2MaterialisedAnnual report
「Against the backdrop of minimum-wage revisions and labor shortages, hourly wages for food-service part-time workers in the three major metropolitan areas reached record highs, prompting a succession of companies to raise product prices.」
Against the backdrop of minimum-wage revisions and labor shortages, hourly wages for food-service part-time workers in the three major metropolitan areas reached record highs, with upward pressure on labor costs becoming apparent. - FY2018-Q1MaterialisedAnnual report
「Operating profit was ¥839 million, down 15.4% from the same quarter of the previous year, partly due to higher labor and depreciation expenses.」
Higher labor costs actually emerged as a factor reducing operating profit, which fell 15.4% from the same quarter of the previous year. - FY2017WorsenedAnnual report
「Amid increasingly difficult new-graduate hiring conditions, regular recruitment of new graduates is requiring substantial time and expense. The same applies to part-time workers: labor shortages relative to demand are intensifying, making it difficult to secure personnel, while repeated substantial increases in the minimum wage continue and labor costs are soaring.」
The disclosure again describes the difficulty of hiring new graduates, recruitment costs, shortages of part-time workers, rising minimum wages and soaring labor costs, providing greater detail on personnel risk. - FY2017-Q3MaterialisedAnnual report
「Labor shortages and declining customer traffic have forced the Company to reduce 24-hour operations and consider regular closing days.」
The disclosure describes a situation in which labor shortages and declining customer traffic are forcing the Company to reduce 24-hour operations and consider regular closing days, illustrating the specific impact of personnel and demand risks. - FY2017-Q2MaterialisedAnnual report
「Rising labor-related costs primarily due to labor shortages」
Regarding personnel shortage risk, the disclosure describes a situation in which labor-related costs are actually rising as a result of labor shortages. - FY2017-Q1WorsenedAnnual report
「As labor supply and demand become increasingly tight, wage increases for part-time and casual workers are outpacing those for full-time employees, making it urgent to eliminate overburden and waste and improve efficiency through IT and mechanization.」
The disclosure describes the tight labor market and wage increases for part-time and casual workers in greater detail, highlighting the urgency of addressing personnel and labor-cost risks. - FY2016First statedAnnual report
「The same applies to part-time workers: labor shortages relative to demand are intensifying, making it difficult to secure personnel, while repeated substantial increases in the minimum wage continue and labor costs are soaring.」
The disclosure states that difficulty hiring employees and part-time workers, rising minimum wages and soaring labor costs could affect store openings and operations.