Creation of new services addressing the super-aged society, disasters, BCP and the environment

「In March 2025, the security robot “cocobo” passed the conformity inspection for remotely operated compact vehicles, becoming the first robot provided by a security company to be permitted to travel on roads, including public roads.」

「In July 2025, we began selling “SECOM MyAED,” an AED equipped with an automatic shock function, the first of its kind in Japan for home use. Based on the results of the AED’s electrocardiogram analysis, an electric shock is automatically delivered when necessary, reducing the risk that a rescuer’s hesitation will delay operation of the shock button and potentially improving the survival rate.」

「In February 2025, we also began selling the “AED CR2-Auto Online” automated shock AED, which features functions aimed at improving the survival rate and online functions that we support through daily inspections. Through various initiatives such as this, we worked to provide finely tailored, seamless services in response to customers’ increasingly diverse and sophisticated needs for safety and security.」

「We will also seek to build a society offering “safety, security, comfort and convenience” by making maximum use of the SECOM Group’s management resources to provide high-value-added services that meet customers’ increasingly diverse needs.」

「In April 2023, we began providing the “YORiSOS” app, Japan’s first service combining emergency notification to SECOM linked to the fall-detection function of an Apple Watch with everyday health management.」

「We will focus on further developing the individual market by providing new services, including monitoring services for elderly people.」

「We will focus on further developing the individual market by providing new services, including monitoring services for elderly people.」

「In June 2021, the Group began providing a new safety-confirmation monitoring service that stores and analyzes detection data from crime-prevention sensors used in Secom Home Security and displays information such as daily routines and activity levels at home in a dedicated smartphone app, enabling family members living elsewhere to gently monitor their parents’ daily lives. The Group also developed cocobo, a new security robot that conducts security operations using cutting-edge technologies such as AI and 5G while blending into various settings, including commercial facilities and office buildings,」

「We will focus on further developing the individual market by providing new services, including monitoring services for elderly people.」

「During the COVID-19 pandemic, we expanded sales of products designed to prevent the spread of infection and provided services addressing needs arising in the “new normal,” including monitoring elderly people living apart from their families while teleworking and travel, such as trips home, were restricted」

「In December, as the first offering of the “SECOM DESIGN FACTORY,” a strategic collaborative project with partners to create innovative and original services, we began providing “Mago Channel with SECOM,” a new service that enables users to enjoy communicating with parents living separately while providing gentle monitoring.」

「In June 2019, we began providing “SECOM Robot X2,” an autonomous patrol and monitoring robot that identifies its position using laser sensors, autonomously travels along patrol routes within a site, and uses its onboard camera to conduct image monitoring in various locations. In August, together with partner companies, we successfully conducted a security demonstration using “5G” (Note 1), AI, drones, robots and cameras worn by security personnel, as a rigorous security measure for large-scale events such as international sporting events and conferences.」

「In April 2019, as the number of elderly people living alone or in elderly-only households continued to increase and interest grew in monitoring by family members living apart from them, we launched “SECOM Mimamori Phone,” a new monitoring service requiring no installation work that added a function enabling family members and others to confirm their safety to the emergency reporting and health consultation services we had previously provided. In addition, to address the severe labor shortage and growing security needs, we began developing with 3 partner companies the world’s first “Virtual Security System,” in which an AI (artificial intelligence)-equipped virtual character provides manned security services, including security monitoring and reception services」

「We will promote service innovation in the fields of “security,” “the super-aged society,” and “disasters, BCP (business continuity planning) and the environment.”」

「With the cooperation of major domestic information and communications operators and drone operators, we achieved Japan’s first successful demonstration of wide-area stadium security using smart drones equipped with mobile communications networks (4G LTE) and person-detection capabilities.」

「In August 2018, together with 3 other companies, we joined a project promoted by NEDO, the New Energy and Industrial Technology Development Organization, called the “Project for Developing New Industrial Infrastructure Using IoT,” and began R&D aimed at creating new services that contribute to the super-aging society by using life data collected from devices and services used in daily life.」

「In August, we developed the vehicle-based “On-Site Center” (mobile monitoring base), which enables real-time information gathering and dissemination and on-site command by leveraging mobility in disaster-area support and security for large-scale events.」

「In December 2016, leveraging the strength of the Group’s broad range of services relating to safety and security, we announced that we would begin offering the “SECOM My Doctor Watch,” a health-management and emergency-response service using a wristband-type wearable device, in early summer 2017.」

「Looking ahead to the future of Japanese society, we pursued initiatives to create new services through “ALL SECOM,” using “security” as the foundation and the super-aged society, disasters, BCP and the environment as key areas of focus.」

「Looking ahead to the future of Japanese society, we pursued initiatives to create new services through “ALL SECOM,” using “security” as the foundation and the super-aged society, disasters, BCP and the environment as key areas of focus.」