Risk of Reputational Damage from Food Poisoning and Food Labeling Errors
First written in FY2016. 3 of 6 entries say "Restated". Latest entry: 2026-05-29.
The Royal Hotel,Limited moved to the "Worse" side of this theme in 2026, 1 year after the typical company in this theme (2025).
The whole theme swung hardest in 2025: 3 of 20 companies on the "Worse" side.
2 other companies' latest entry also says "Materialised".
- 2026-05-29MaterialisedGeneral Meeting of Shareholders
「Because a food-poisoning incident occurred at the banquet facilities of RIHGA Royal Hotel Kyoto, the hotel received an order from the Kyoto City Health Center under the Food Sanitation Act to suspend operations at the relevant banquet facilities for 3 days from 19 May of the same year.」
Disclosed the occurrence of a food-poisoning incident in May 2025 and a 3-day suspension of operations as a food-safety risk. - FY2023RestatedAnnual report
「To address this risk, the Group has established an internal Food Safety and Hygiene Management Office and is working to ensure compliance with laws and regulations, including the Food Sanitation Act, the JAS Act and the Act against Unjustifiable Premiums and Misleading Representations, by developing hygiene-management manuals and other measures. It also conducts regular hygiene inspections and menu-labeling checks, and works to prevent food poisoning, enhance food testing, and clarify menu and food labeling.」
Risk-mitigation measures through the Food Safety and Hygiene Management Office, manuals, hygiene inspections and labeling checks continue. - FY2022RestatedAnnual report
「Regarding the possibility of this risk materializing, several incidents in recent years have required disclosure and notification to the relevant authorities.」
The recognition of the risk of reputational damage from food poisoning or food-labeling errors, along with the occurrence of multiple incidents requiring disclosure and notification in recent years, continues. - FY2020MaterialisedAnnual report
「Regarding the possibility of this risk materializing, several incidents in recent years have required disclosure and notification to the relevant authorities.」
The disclosure states that several incidents involving food poisoning or food-labeling errors have occurred in recent years that required disclosure and notification to the relevant authorities. - FY2018RestatedAnnual report
「The Group provides meals and sells food products. It pays close attention to food safety and the labeling of use-by dates, best-before dates, places of origin and ingredients. However, if food poisoning occurs or labeling contains an error, this could damage the Group's reputation and affect its performance.」
The risk of reputational damage and an impact on performance due to food-safety issues or labeling errors continues to be identified. - FY2016First statedAnnual report
「If food poisoning were to occur or labeling were to contain an error, this could damage our reputation and affect the Group’s operating results.」
The Group also states that it pays close attention to food safety, expiration dates, best-before dates, place of origin and ingredient labeling.