Enhanced convenience and even higher customer satisfaction at the new main building
First written in FY2016. 5 of 9 entries say "Restated". Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026RestatedAnnual report
「Our corporate philosophy is “to contribute to the development of Japan's food culture by providing reliable food and service and prestigious facilities.” To put this philosophy into practice, we have established the long-term vision of “providing high-quality food and hospitality that exceed expectations.”」
Continues the long-term vision of “providing high-quality food and hospitality that exceed expectations.” - 2026-06-01RestatedGeneral Meetings of Shareholders
「Under our founding corporate philosophy of “contributing to the development of Japan’s food culture by providing reliable services and distinguished facilities,” we have continued to implement various initiatives based on our vision of “continuously providing customers with refined flavors and services that exceed their expectations.”」
The company continues its long-term vision concerning customer value. - FY2026-H1RestatedAnnual report
「Consistently, under the corporate philosophy established at our founding of “contributing to the development of Japan's food culture by providing reliable service and prestigious facilities,” we have continued implementing various initiatives under the vision of “continuously providing customers with high-quality food and service that exceed expectations” to put that philosophy into practice.」
Continues the long-term vision of “providing high-quality food and service that exceed expectations” as the objective for customer value. - FY2024RestatedAnnual report
「Our corporate philosophy is “to contribute to the development of Japan's food culture by providing reliable food and service and prestigious facilities.” To put this philosophy into practice, we have established the long-term vision of “providing high-quality food and hospitality that exceed expectations.”」
Continues the previous objective of improving customer satisfaction as the long-term vision of “providing high-quality food and hospitality that exceed expectations.” - FY2023RaisedAnnual report
「We will seek to further enhance corporate value by providing customers with “high-quality food and service that exceed expectations.”」
Strengthens the wording of the customer value objective, from “higher satisfaction than before” to “high-quality food and service that exceed expectations.” - FY2019AdvancedAnnual report
「At the Tokyo Kaikan New Main Building Grand Opening Commemorative Gala Dinner held for the reopening, we invited celebrities from various fields with close ties to Tokyo Kaikan and held a grand reception themed around the new Main Building's concept, “NEWCLASSICS.” Following the reopening, the business attracted a broad range of customers beyond prior expectations and ended the fiscal year on a very successful note.」
Applies the new Main Building's “new yet traditional” value concept to the opening event and business performance, reporting broad customer use and strong business results. - FY2019-Q3ReframedAnnual report
「Nearly 100 years after Tokyo Kaikan was founded as a social gathering place where anyone could feel welcome, despite being a world-class facility, the new Tokyo Kaikan will welcome customers under the theme NEWCLASSICS. “New yet traditional,” while preserving the traditional flavors and spirit of hospitality that have been cherished over the years.」
Recasts the previous objectives of preserving tradition and customer satisfaction as the new Tokyo Kaikan's concept, NEWCLASSICS. “New yet traditional.” - FY2017RestatedAnnual report
「We are applying our ingenuity to create a new Main Building that combines the tradition Tokyo Kaikan has cultivated over many years with the newness needed for further development, while all our officers and employees work together to prepare for its opening so that our customers can enjoy an even higher level of satisfaction.」
Reconfirms the new Main Building's value objectives of preserving tradition, adding newness and delivering higher customer satisfaction. - FY2016First statedAnnual report
「The rebuilding will give the building a completely new appearance, while enhancing its facilities with features such as a vehicle drop-off area and escalators, creating a more comfortable and convenient Main Building. All our officers and employees are working together to prepare for the opening of the new Main Building so that our customers can enjoy an even higher level of satisfaction there.」
The new Main Building's value objective of increasing convenience and customer satisfaction through enhanced facilities.