Risk of Maintaining Content Lineups and Matching Customer Preferences
First written in FY2016. 2 of 6 entries say "Restated". Latest entry: 2026-10-14.
The whole theme swung hardest in 2021: 2 of 11 companies on the "Worse" side.
0 other companies' latest entry also says "Advanced".
- 2026-10-14AdvancedEarnings
「More than 500,000 video titles, including rentals, more than 1.37 million e-books such as manga and books, 210 magazines and more than 4,700 children’s books」
The Company updated the scale of its content lineup, expanding the means of responding to customer preferences. - FY2025MitigatedAnnual report
「The Group is working to expand content, including video, music, sports, entertainment and books, to help improve satisfaction across subscribers' increasingly diverse lifestyles, while improving the comfort and convenience of using its services and devices and appealing to a broad range of age groups. By improving satisfaction among existing subscribers and deepening efforts to motivate potential customers of the business to subscribe, the Group believes it can maintain market competitiveness and further expand its subscriber base through ongoing analysis of customer preferences, analysis of differentiation from competing services, and responses based on those analyses.」
The Company explicitly identifies expanding video, music, sports and book offerings, improving user comfort, analyzing customer preferences and analyzing differentiation from competitors as measures. - FY2025-H1MitigatedAnnual report
「Under these circumstances, U-NEXT is working to enhance a diverse lineup, including overseas and Korean content, dramas and variety programs currently airing on TBS and TV Tokyo, European football, domestic and international combat sports, sports such as golf tours, music and live streaming. In addition to video, music and live content, the Company is also focusing on expanding e-books and strengthening the development and screen adaptation of original IP, with the aim of providing an attractive service that delivers high customer satisfaction.」
In addition to expanding video, sports, music, live and e-book offerings, the Company is strengthening the development and screen adaptation of original IP, setting out specific responses to the risk of maintaining the content lineup and meeting preferences. - FY2024RestatedAnnual report
「In addition to enhancing content, including video, music, sports, entertainment and books, to help improve satisfaction across subscribers' increasingly diverse lifestyles, we are working to improve the comfort and convenience of using our services and devices,」
In response to the risk of failing to maintain the content lineup or meet preferences, the Company identifies expanding video, music, sports and book content, among others, and improving user comfort as measures. - FY2017RestatedAnnual report
「If the content lineup cannot be maintained on an ongoing basis or fails to meet changing subscriber preferences, this could lead to subscriber cancellations and migration to other services,」
The risk of cancellations resulting from failure to maintain the content lineup or meet customer preferences is reiterated. - FY2016First statedAnnual report
「However, if for any reason the content lineup cannot be maintained on an ongoing basis or fails to meet changing subscriber preferences, this could lead to subscriber cancellations and migration to other services, potentially having a material impact on the Group's business results.」
The risk that an inability to maintain the lineup or failure to meet customer preferences could lead to cancellations and migration to other services is identified.