Addressing Diverse Customer Needs
First written in FY2025-H1. 3 of 5 entries say "Advanced", first in 2026-03-09. Latest entry: 2026-05-08.
The whole theme swung hardest in 2021: 3 of 24 companies on the "Worse" side.
17 other companies' latest entry also says "Advanced".
- 2026-05-08AdvancedEarnings
「Services with relatively short periods from order receipt to revenue recognition, including “ICT (Interactive Coach Training),” “Transition Coaching (TC)” and AI coaching service “CoachAmit,” which were launched as new services in February 2025, grew year on year.」
The Company reported year-on-year growth in the provision of services already launched, including ICT, TC and CoachAmit. - FY2025AdvancedAnnual report
「In particular, to respond to increasingly diverse customer needs, in February 2025 we launched 2 new services, “Transition Coaching (TC)” and “ICT (Interactive Coach Training),” and in October we renewed “DCD (Driving Corporate Dynamism),” a service that promotes organizational development through the development of next-generation leaders.」
Concrete service development progress included launching TC and ICT and renewing DCD. - FY2025-H1First statedAnnual report
「We continued to focus investment and sales activities primarily on responding to diverse customer needs, generating new customers and improving margins through higher productivity.」
Responding to diverse customer needs was explicitly identified as a main theme of investment and sales activities. No specific initiative or numerical target was disclosed.