Weekly Monitoring of Order Intake and Customer Relationship Metrics
First written in FY2023. 1 of 5 entries say "Reframed", first in FY2025. Latest entry: 2026-08-07.
Ageha moved to the "Worse" side of this theme in 2025, the same year as the typical company in this theme.
The whole theme swung hardest in 2019: 3 of 15 companies on the "Worse" side.
3 other companies' latest entry also says "Worsened".
- FY2025ReframedAnnual report
「The KPIs (Key Performance Indicators) were 1. order value, 2. the number of customers with annual order value of at least ¥10,000 thousand, and 3. the number of new customers acquired (Note 1). The Company monitors KPIs weekly and reports them at management meetings.」
The KPI structure has been organized and reset to include order value, the number of customers with annual order value of at least ¥10 million, and the number of new customers acquired. Weekly monitoring and reporting at management meetings continue. - FY2023First statedAnnual report
「The Company monitors KPIs weekly and reports them at management meetings, while also using them to promote closer coordination between field operations and marketing.」
The Company uses order value, the number of companies placing orders, the number of pre-sales companies and revenue per company as KPIs.