Repairs and Maintenance Services and Cross-Office Use of Customer Information
First written in FY2018-Q1. 8 of 11 entries say "Restated". Latest entry: FY2026-H1.
38 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「In particular, our group’s business model, which provides an integrated service from the proposal and design stages through manufacturing, delivery and post-delivery maintenance, elevates customers’ capital investment from a “one-off equipment installation” to a medium- to long-term operating partnership, contributing to recurring orders and the creation of high-value-added revenue opportunities.」
The integrated business model combining sales and technical services, from proposals and design and manufacturing through post-delivery maintenance, continues to be demonstrated. - FY2024-Q3RestatedAnnual report
「In recent years, as interest in environmental issues has risen rapidly, the Group’s businesses selling environmental equipment, including pumps and other water-treatment equipment, and repairing industrial motors have continued to grow steadily.」
It explains that, in addition to sales of water treatment equipment, the industrial motor repair business has also continued to grow steadily. - FY2023RestatedAnnual report
「For water-treatment equipment, the company procures and sells pumps under agency agreements with domestic manufacturers. It is also pursuing a recurring-revenue business based on technical services, including repairs and maintenance for equipment supplied by the company or other companies, such as pumps, agitators, ozone gas generators, ozonated-water production systems and ozone deodorization systems.」
In addition to selling water-treatment equipment and other products, the company continues its policy of developing repair, maintenance and other technical services as a recurring-revenue business. - FY2020-Q1AdvancedAnnual report
「In the Kanto region, where demand for water-treatment equipment repairs and maintenance is strong, the company began an M&A process involving 協立電機工業株式会社 (Chigasaki, Kanagawa), which operates a repair and maintenance business for environmental equipment, in order to build up a track record. On 3 December 2019, the company acquired all of the shares of that company and made it a subsidiary. Going forward, the company will work in coordination with that company and its Tokyo Sales Office to develop the business and capture maintenance demand in the region, which had previously been undeveloped.」
To capture repair and maintenance demand in the Kanto region, the acquisition of all shares of 協立電機工業株式会社 and its conversion into a subsidiary, together with coordination with the Tokyo Sales Office, has taken concrete form. - FY2019-Q3RestatedAnnual report
「The company has pursued an integrated, one-stop sales model that combines its trading-company function for water-treatment equipment with its strength in technical services.」
The sales policy of providing water-treatment equipment sales and technical services together continues to be described as a one-stop sales model. - FY2019-Q2RestatedAnnual report
「In addition to wholesale sales of water-treatment equipment, the company has provided convenience by consistently offering its strength, equipment maintenance and repair services, alongside sales, aiming to retain customers, expand its recurring customer base and acquire personnel capable of implementing this model.」
The policy of providing sales, maintenance and repair services on an integrated basis to retain customers and expand the recurring customer base continues. - FY2019-Q1AdvancedAnnual report
「The company has pursued bundled sales of water-treatment equipment and repair and maintenance services for that equipment, acquiring demand for equipment renewals by promoting to customers the convenience of purchasing from the company.」
The company explicitly describes bundled sales of water-treatment equipment and repair and maintenance services and explains that it acquired equipment-renewal demand by promoting customer convenience. - FY2018RestatedAnnual report
「The ability to provide maintenance and repair services in-house in addition to wholesale sales of water-treatment equipment is a strength of the company, and it has pursued sales activities by actively promoting this capability to local equipment contractors and others.」
The policy of promoting the company’s in-house maintenance and repair capabilities to local equipment contractors and others as a strength, in addition to selling water-treatment equipment, continues. - FY2018-Q3RestatedAnnual report
「The ability to provide maintenance and repair services in-house in addition to wholesale sales of water-treatment equipment is a strength of the company, and it has pursued sales activities by actively promoting this capability to local equipment contractors and others.」
The policy of promoting in-house repair and maintenance capabilities to local equipment contractors and others as a key strength continues. - FY2018-Q2RestatedAnnual report
「The ability to provide maintenance and repair services in-house in addition to wholesale sales of water-treatment equipment is a strength of the company, and it has pursued sales activities by actively promoting this capability to local equipment contractors and others.」
The company continues to promote its in-house repair and maintenance capabilities to local equipment contractors and others as a key strength. - FY2018-Q1First statedAnnual report
「The company has sought to expand earnings through organized sales activities, including ensuring a prompt response to demand for repairs and maintenance of water-treatment equipment and effectively sharing customer and project information obtained through these activities among its sales offices.」
The company describes a system for speeding up maintenance services and conducting organized sales by sharing customer and project information among sales offices.