Diversifying the customer portfolio by entering the travel and apparel industries
First written in FY2021. 9 of 12 entries say "Advanced", first in FY2023. Latest entry: 2026-08-10.
15 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「During the interim consolidated accounting period, the company acquired Gotsu Co., Ltd. as a subsidiary in February 2026 through a share acquisition, thereby taking over 4 stores. In addition, through a new store opening in Ikebukuro and the development of a pop-up store in Kuala Lumpur, Malaysia, its domestic and overseas operating network expanded to a total of 16 stores.」
In addition to acquiring and opening stores in Japan, the company developed pop-up stores in Malaysia, expanding its domestic and overseas store network to 16 locations. - FY2025AdvancedAnnual report
「Local-business DX 97.6% 93.1% 89.3% 86.0% Physical-store business 0.8% 1.0% 6.3% 8.8% Other 1.6% 5.9% 4.4% 5.2%」
In addition to expanding horizontally into industries such as travel, the company increased the contribution of its physical-store and other businesses to its sales mix, demonstrating portfolio diversification in numerical terms. - FY2025-H1AdvancedAnnual report
「This acquisition was undertaken with a view to establishing a physical-store business in Japan and developing a business based on that foundation, including inbound marketing and overseas expansion. It is also linked to the growth potential of the tourism industry.」
In addition to expanding horizontally into industries such as travel, the Company is progressing toward business-portfolio diversification centered on physical stores in Japan, with a view to inbound marketing and overseas expansion. - FY2024AdvancedAnnual report
「Going forward, the Company will continue to actively expand horizontally into new industries and diversify its business portfolio, thereby building a stable business structure that is less susceptible to economic fluctuations in any particular industry.」
Revenue from services for the travel industry reached 10.7% on a cumulative fourth-quarter basis for the fiscal year ended September 2024, quantitatively demonstrating progress in customer-portfolio diversification. - FY2024-Q2AdvancedAnnual report
「This was accompanied by growth in services for the travel industry, including accommodation facilities such as traditional inns and hotels, which were fully rolled out from October 2023」
The Company has fully rolled out services for the travel industry, which had been targeted for customer-portfolio diversification, and refers to their growth. - FY2024-Q1AdvancedAnnual report
「The Company has also begun supporting the travel industry, which has strong ties to inbound tourism, including accommodation facilities such as traditional inns and hotels, thereby expanding the scope of its service offerings」
As a measure to reduce dependence on specific industries, the Company has begun supporting the travel industry, giving concrete form to the diversification of its customer portfolio. - FY2023AdvancedAnnual report
「October 2023 C+ Travel marketing solution for ryokans and hotels released」
The Company’s entry into the travel industry to reduce dependence on specific industries has progressed into a specific service rollout with the launch of C+ Travel. - FY2022RestatedAnnual report
「Going forward, the Company plans to enter new industries such as travel and expand horizontally in the local-business market so that its business is less affected by conditions in any particular industry or among any particular clients.」
The Company reiterates its policy of entering industries such as travel to reduce dependence on specific industries. - FY2021First statedAnnual report
「The Company is entering the travel and apparel industries, which it has identified as new target markets, and expanding horizontally to develop its business so that it is less affected by conditions in any particular industry or among any particular clients.」
To reduce dependence on specific industries, the Company has stated its intention to expand horizontally into travel and apparel.