Transport, Support for Disaster-Affected Areas, and Demand Recovery after the Kumamoto Earthquake

「Following the Noto Peninsula Earthquake of 1 January 2024, we transported relief supplies to affected areas in cooperation with AEON CO.,LTD.」

「When the Tohoku Shinkansen was suspended following an earthquake in the Tohoku region, we immediately introduced additional flights to the Tohoku region and deployed larger aircraft on existing flights to provide customers with alternative means of transportation, making every effort to fulfill our responsibilities as social infrastructure.」

「We will support affected areas through the emergency transport of relief supplies and campaigns supporting reconstruction, among other measures.」

「During the second quarter, natural disasters including an earthquake off the coast of Yamagata Prefecture and Typhoon 15 occurred in various locations, but our Group supported affected areas and reconstruction efforts through the emergency transport of relief supplies and campaigns supporting reconstruction.」

「To support the recovery of tourism demand following the Hokkaido Eastern Iburi Earthquake, we sold travel products for routes to and from Hokkaido, including the special "Ouen Sakitoku" fare, the "Hokkaido Ouen-wari" offered through the JAL Dynamic Package, "JAL de Iko Hokkaido Fukko-wari" and the "Hokkaido Relief Donation Tour," thereby supporting reconstruction in affected areas.」

「In response to the impact of these natural disasters, our Group actively pursued various measures to fulfill its social mission as a public transportation provider, including the emergency transport of relief supplies and discounted fares supporting reconstruction in affected areas, while also working to communicate information that would enable customers in Japan and overseas to travel with confidence.」

「From July 2016, we participated in the "Kyushu Fukko-wari" program and, in partnership with the Kyushu Tourism Promotion Organization, began selling travel products through the "JAL Dynamic Package" using subsidies from the government's Kyushu tourism support grants, helping to stimulate tourism demand across Kyushu.」

「As part of efforts to support reconstruction following the Kumamoto Earthquake, we introduced the special "Ouen Sakitoku" fare on routes to and from Kyushu, offering prices even lower than usual to meet demand from customers traveling to Kyushu to visit family or volunteer. We also provided maximum support to affected areas, including free flights for volunteer organizations and free transport of emergency relief supplies.」