Enhancing Airport Convenience through JAL Smart Style
First written in FY2017-Q2. 9 of 12 entries say "Advanced", first in FY2020-Q3. Latest entry: FY2023-Q2.
2 other companies' latest entry also says "Advanced".
- FY2023-Q2AdvancedAnnual report
「In August, we completed the introduction of JAL SMART SECURITY lanes on the domestic side of Haneda Airport, enhancing security screening, shortening screening times and improving hygiene and cleanliness through the use of UV sterilization equipment.」
We completed the introduction of JAL SMART SECURITY on the domestic side of Haneda Airport, implementing enhanced security screening, shorter screening times and improved hygiene through UV sterilization. - FY2022AdvancedAnnual report
「We fully opened JAL SMART AIRPORT, which promotes staff-free and contactless operations, at Haneda, New Chitose, Itami, Naha and Fukuoka airports. From April 2022, we began introducing JAL SMART SECURITY lanes on the domestic side of Haneda Airport, enhancing security screening, shortening screening times and improving hygiene and cleanliness through the use of UV sterilization equipment.」
We fully opened JAL SMART AIRPORT at 5 airports and introduced JAL SMART SECURITY on the domestic side of Haneda Airport from April 2022. - FY2022-Q3AdvancedAnnual report
「We fully opened JAL SMART AIRPORT, which promotes staff-free and contactless operations, at Haneda, New Chitose, Itami and Naha airports, and continued deploying contactless self-service check-in machines at other domestic airports. In addition, from April 2022, we plan to introduce “JAL SMART SECURITY” lanes on the domestic side of Haneda Airport, enhancing security screening, shortening screening times and improving hygiene and cleanliness through the use of UV sterilization equipment.」
We rolled out JAL SMART AIRPORT at 4 airports and advanced the deployment of contactless self-service check-in machines. We also announced plans to introduce JAL SMART SECURITY on the domestic side of Haneda Airport from April 2022. - FY2022-Q2AdvancedAnnual report
「To further improve hygiene and cleanliness, we applied long-lasting antiviral and antibacterial coatings at all domestic airports and on board, and completed the conversion of self-service check-in machines to touchless operation at all 42 domestic airports. In addition, JAL SMART AIRPORT, which promotes staff-free and contactless operations to make airport procedures smoother, fully opened at Haneda and New Chitose airports.」
We advanced contactless and hygiene-enhancement measures, including antiviral and antibacterial coatings, touchless self-service check-in machines and the full opening of JAL SMART AIRPORT. - FY2022-Q1AdvancedAnnual report
「To make airport procedures smoother, we fully opened JAL SMART AIRPORT, which promotes contactless and staff-free operations, at New Chitose Airport following Haneda Airport, and advanced the rollout of contactless self-service check-in machines at airports nationwide.」
We fully opened JAL SMART AIRPORT at New Chitose Airport and moved ahead with the nationwide rollout of contactless self-service check-in machines. - FY2021-Q3AdvancedAnnual report
「In addition, across the Group, to strengthen measures to prevent infection among customers and employees and prevent the spread of infection through air travel, we introduced “JAL SMART AIRPORT,” which improves contactless and hygienic airport procedures, among other measures.」
We advanced airport convenience and infection-prevention measures, moving from trials of contactless check-in and other services to the introduction of JAL SMART AIRPORT, which improves contactless and hygienic operations. - FY2021-Q2AdvancedAnnual report
「To provide safe and secure air travel, we implemented measures to prevent the spread of infection at airports and on board, while also advancing trials of contactless self-service check-in machines, facial-recognition payment systems and avatar-based remote assistance services.」
We expanded airport convenience measures from displays of waiting times and self-service to trials of contactless automated check-in, facial-recognition payments and avatar-based remote assistance. - FY2020AdvancedAnnual report
「Promotion of “JAL SMART AIRPORT,” which aims to improve the convenience and comfort of lounge facilities at both Haneda and Narita airports, as well as airport procedures such as boarding at Haneda Airport」
In addition to the existing JAL Smart Style, we promoted JAL SMART AIRPORT, which completely renewed Haneda Airport’s facilities, expanding measures to improve airport convenience. - FY2020-Q3AdvancedAnnual report
「In addition, we partnered with DiDi and launched the “JAL × DiDi Airport Transfers and Taxi Dispatch Partnership Campaign” in September.」
We launched a partnership campaign with DiDi to improve the convenience of airport access. - FY2019-Q3Expanded initiatives toward self-serviceAnnual report
「We also plan to launch JAL-only self-service check-in at airports from the end of March 2019.」
As a measure to improve airport convenience, we announced plans to launch JAL-only self-service check-in from the end of March 2019. - FY2017-Q3RestatedAnnual report
「To make airport services easy, convenient and simple, under the concept of “JAL Smart Style,” we newly installed large monitors at Haneda Airport displaying waiting times at security checkpoints and worked to enhance services to reduce customer stress related to waiting times.」
Under JAL Smart Style, we continued measures to improve convenience by displaying security checkpoint waiting times at Haneda Airport. - FY2017-Q2First statedAnnual report
「To make airport services easy, convenient and simple, under the concept of “JAL Smart Style,” we newly installed large monitors at Haneda Airport along the routes from the Tokyo Monorail and Keikyu stations to the departure level, displaying waiting times at each security checkpoint, and worked to enhance services to reduce customer stress related to waiting times.」
We introduced measures to improve customer convenience in airport movement and waiting, including displays of waiting times.