IT System Failures, Cyberattacks and Human Error
First written in FY2017. 2 of 4 entries say "Mitigated", first in FY2023. Latest entry: FY2025.
No other company in this theme has enough history to compare yet.
- FY2025MitigatedAnnual report
「Our Group has established a DX strategy, is strengthening the security of its IT systems, and is working to improve its capabilities for responding to incidents, including early detection and recovery. We have also established an Information Security Committee, regard security risks as a management issue, and are working to promote measures across the Group.」
As part of its response to IT failure and cyberattack risks, the company established an Information Security Committee and specified a framework for promoting measures across the Group. - FY2023MitigatedAnnual report
「Our Group has established a DX strategy, is strengthening the security of its IT systems, and is working to improve its capabilities for responding to incidents, including early detection and recovery.」
As measures against IT failure and cyberattack risks, the company identified its DX strategy, stronger security, and improved capabilities for early detection and recovery. - FY2018RestatedAnnual report
「Accidents, failures, hacking, computer-virus infections, human error, unauthorized operations and other incidents involving the IT systems of our Group or other companies with which our Group has business relationships may cause various problems, including delays or disruptions to railway services, failures or delays in ticketing and reservation functions, and an increased risk of train collisions and other accidents.」
The company continues to identify the risk that IT failures, cyberattacks, viruses and human error may affect operations, ticketing, reservations and safety. - FY2017First statedAnnual report
「Accidents, failures, hacking, computer-virus infections, human error, unauthorized operations and other incidents involving the IT systems of our Group or other companies with which our Group has business relationships may cause various problems, including delays or disruptions to railway services, failures or delays in ticketing and reservation functions, and an increased risk of train collisions and other accidents.」
The company explicitly identifies failures, attacks and erroneous operations involving IT systems related to railway operations, ticketing, reservations and safety as new risks.