Improving convenience through a bus location system, an app, multilingual services and Wi-Fi
First written in FY2016. 7 of 13 entries say "Restated". Latest entry: FY2020-Q3.
4 other companies' latest entry also says "Advanced".
- FY2020-Q3AdvancedAnnual report
「Revenue from commuter passes increased as higher service frequency to Sannomiya and Shin-Osaka improved passenger convenience.」
Increased services to Sannomiya and Shin-Osaka were implemented, and improvements in passenger convenience and higher commuter-pass revenue are cited. - FY2020-Q2RestatedAnnual report
「Ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders」
Continues to promote ensuring convenience and responding to emergencies through the bus location system and drive recorders as initiatives. - FY2020-Q1RestatedAnnual report
「・Ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders」
Continues to promote ensuring convenience and responding to emergencies through the bus location system and drive recorders as initiatives. - FY2019-Q3RestatedAnnual report
「⑤ We are pursuing the realization of customer delight (CD), a step beyond customer satisfaction (CS), as well as the renewal of vehicles and onboard equipment, and ⑥ ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders.」
Continues to ensure convenience and respond to emergencies through the renewal of vehicles and onboard equipment, the bus location system, and drive recorders. - FY2019-Q2RestatedAnnual report
「⑤ We are pursuing the realization of customer delight (CD), a step beyond customer satisfaction (CS), as well as the renewal of vehicles and onboard equipment, and ⑥ ensuring convenience and responding to emergencies through the introduction of a bus location system and drive recorders.」
Continues to improve convenience and respond to emergencies through the bus location system, drive recorders, and renewal of vehicles and onboard equipment. - FY2018-Q3RestatedAnnual report
「In the shared-ride bus business, revenue from regular route buses increased due to improved access to commercial facilities along the routes, increased services on routes originating in Sannomiya, and higher use of commuter passes and IC cards driven by increased commuting demand.」
Continues to cite increased route services, improved access to commercial facilities along the routes, and increased IC card use as developments related to improving convenience and revenue. - FY2018-Q2AdvancedAnnual report
「In the shared-route bus segment, revenue increased for general route buses, owing in part to increased services on routes originating in Sannomiya, stronger access to commercial facilities along the routes and higher commuter pass sales resulting from increased commuting demand.」
Implemented specific measures to improve convenience, including increasing services on routes originating in Sannomiya and improving access to commercial facilities along the routes. - FY2018-Q1RestatedAnnual report
「In the shared-route bus segment, revenue increased for general route buses despite a decline in cash revenue, owing in part to increased services on routes originating in Sannomiya and an increase in IC card users.」
The company described increased services and growth in IC card users as developments related to improved convenience and profitability for general route buses. - FY2017RestatedAnnual report
「As convenience-enhancing initiatives, the company will provide various services through use of its bus location system and application development and functional enhancements. It will also work to expand bus use by the growing number of inbound visitors, including through broader multilingual guidance and improved Wi-Fi facilities.」
The company continues to improve convenience and serve inbound visitors through its bus location system, app, multilingual guidance and Wi-Fi. - FY2017-Q3AdvancedAnnual report
「Revenue increased for general route buses, owing in part to an increase in IC card users following the launch of the nationwide interoperable service for transportation IC cards and strong sales of commuter passes.」
The company described an increase in IC card users following the launch of the nationwide interoperable service for transportation IC cards. - FY2017-Q2AdvancedAnnual report
「In the shared-route bus segment, the company worked to improve customer convenience on general route buses through the launch of a nationwide interoperable service for transportation IC cards and expansion of the bus location system's coverage area.」
In addition to launching the nationwide interoperable service for transportation IC cards, the company expanded the coverage area of its bus location system. - FY2017-Q1AdvancedAnnual report
「For general route buses, the company will improve convenience through the launch in April of a nationwide interoperable service for transportation IC cards and other measures.」
The nationwide interoperable service for transportation IC cards began in April, marking concrete progress in convenience-enhancing initiatives. - FY2016First statedAnnual report
「As convenience-enhancing initiatives, the company will expand the introduction of its bus location system and provide various services through application development. It will also work to expand services for the growing number of inbound visitors, including broader multilingual guidance and improved Wi-Fi facilities.」
The company stated that it introduced the bus location system across all routes during the fiscal year, giving concrete form to digitalization and services for inbound visitors.