Strengthening Disaster Preparedness and Crisis Management Frameworks
First written in FY2016. 5 of 9 entries say "Restated". Latest entry: 2026-05-19.
The whole theme swung hardest in 2020: 22 of 113 companies on the "Worse" side.
- 2026-05-19RestatedGeneral Meetings of Shareholders
「We have established the “Crisis Management Guidelines” as a comprehensive set of standards to prevent crises, excluding serious accidents and disasters, and to minimize damage to the company, its officers and employees, and passengers and customers if a crisis occurs. We have also established the “Disaster Response Regulations,” which specify response organizations and emergency procedures when a serious accident or disaster occurs or is likely to occur, with the aim of fulfilling our corporate social responsibility by ensuring the safety of passengers, customers, officers and employees and restoring operations promptly in the event of a disaster, thereby minimizing damage.」
The company reconfirmed its crisis management framework under the Crisis Management Guidelines and Disaster Response Regulations. - FY2022RestatedAnnual report
「We are strengthening the management system to minimize damage through measures including establishing disaster preparedness rules, formulating a business continuity plan (BCP) assuming a large-scale earthquake, and introducing an earthquake-response commitment line.」
Continues the crisis management system based on disaster preparedness rules, an earthquake-assumption BCP and an earthquake-response commitment line. - FY2020RestatedAnnual report
「As measures to address a large-scale natural disaster, including the occurrence of the accidents described in (12) and (13), we are strengthening the management system to minimize damage through measures including establishing disaster preparedness rules, formulating a business continuity plan (BCP) assuming a large-scale earthquake, and introducing an earthquake-response commitment line.」
Continues the crisis management system based on disaster preparedness rules, an earthquake-assumption BCP and an earthquake-response commitment line. - FY2019AdvancedAnnual report
「We will build and maintain a safe, secure and resilient transportation network by strengthening systems for providing information to customers in Japan and overseas when disasters occur and addressing various issues, including the chronic shortage of bus drivers.」
Explicitly identified stronger systems for providing information to domestic and overseas passengers during disasters as a measure to build a resilient transportation network. - FY2018AdvancedAnnual report
「As measures to address a large-scale natural disaster, including the occurrence of the accidents described in (12) and (13), we are strengthening the management system to minimize damage through measures including establishing disaster preparedness rules, formulating a business continuity plan (BCP) assuming a large-scale earthquake, and introducing an earthquake-response commitment line, but」
Described a specific crisis management system including disaster preparedness rules, an earthquake-assumption BCP and an earthquake-response commitment line. - FY2017AdvancedAnnual report
「Even in the absence of direct damage, large-scale natural disasters could significantly disrupt rail transportation if power supplies are restricted or it becomes difficult to procure parts needed to operate trains. In addition, outbreaks of infectious diseases such as novel influenza may adversely affect the Group's operating results and financial condition.」
Specifically described the formulation of disaster preparedness rules and a BCP assuming a large-scale earthquake, and the strengthening of the management system in preparation for natural disasters and other events. - FY2017-Q3RestatedAnnual report
「The Group has established its universal management priorities of “commitment to safety and security,” “environmental responsibility,” “commitment to compliance” and “customer focus” as its group management policies. By reliably implementing these policies and further strengthening its crisis-management framework, including disaster preparedness, the Group will meet the trust of all stakeholders and strive to build and maintain sound, positive relationships.」
Continues to set out further strengthening of the crisis management system, including disaster preparedness. - FY2017-Q2RestatedAnnual report
「The Group has established its universal management priorities of “commitment to safety and security,” “environmental responsibility,” “commitment to compliance” and “customer focus” as its group management policies. By reliably implementing these policies and further strengthening its crisis-management framework, including disaster preparedness, the Group will meet the trust of all stakeholders and strive to build and maintain sound, positive relationships.」
Continues to set out further strengthening of the crisis management system, including disaster preparedness. - FY2016First statedAnnual report
「By further strengthening our crisis management systems, including disaster preparedness, we will meet the trust placed in us by all stakeholders and work to build and maintain sound, positive relationships.」
Describes strengthening the crisis management system, including disaster preparedness, as a management policy.