Pursuit of a Face-to-Face Business Model
First written in FY2016. 30 of 34 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2019: 3 of 11 companies on the "Worse" side.
8 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Specifically, we will create an environment in which sales personnel can focus on high-value-added proposal activities and after-sales follow-up by improving the efficiency of sales administration. We will also enhance the analysis and utilization of customer data to provide consistently high-quality service from proposals through after-sales follow-up.」
In addition to maintaining face-to-face sales, the Group presents specific measures to improve service quality from proposals through after-sales support by streamlining sales administration and enhancing the analysis and use of customer data. - FY2026-H1RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
Continues customer-facing sales initiatives centered on providing distinctive, timely products to meet customers’ diverse needs. - FY2025AdvancedAnnual report
「While maintaining its face-to-face sales style involving direct dialogue with customers, the Group will offer a diverse range of products unavailable from other companies and make agile investment proposals that capture market changes. It will also expand sales activities nationwide to develop new customer segments and increase assets under custody.」
In addition to maintaining face-to-face sales, the Group identifies a diverse product lineup, agile investment proposals, nationwide sales activities and new customer acquisition as specific measures to expand its earnings base. - FY2025-H1RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues its face-to-face sales initiatives of providing distinctive, timely products to meet customers’ diverse needs. - FY2024-Q3RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
Continues customer-facing sales initiatives centered on providing distinctive, timely products to meet customers’ diverse needs. - FY2024-Q2RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
Continues customer-facing sales initiatives centered on providing distinctive, timely products to meet customers’ diverse needs. - FY2023-Q3RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
Continues customer-facing sales initiatives centered on providing distinctive, timely products to meet customers’ diverse needs. - FY2023-Q2RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues to provide “distinctive, timely products” in response to customers’ diverse needs. - FY2023-Q1RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues to provide “distinctive, timely products” in response to customers’ diverse needs. - FY2022-Q3RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues to provide “distinctive, timely products” in response to customers’ diverse needs. There are no significant changes to its face-to-face sales initiatives. - FY2022-Q2RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
Continues customer-facing sales initiatives centered on providing distinctive, timely products to meet customers’ diverse needs. - FY2022-Q1RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
Continues customer-facing sales initiatives centered on providing distinctive, timely products to meet customers’ diverse needs. - FY2021RestatedAnnual report
「To differentiate itself from online securities companies and other mid-sized securities companies, the Company will maintain its face-to-face sales style involving direct dialogue with customers. It will also improve the quality of this sales style and provide agile investment proposals that capture market changes through a diverse range of products unavailable from other companies, thereby earning customers’ trust and seeking to improve their investment performance.」
The Group continues to emphasize differentiation through maintaining face-to-face sales, improving sales quality and making agile proposals using a diverse range of products. - FY2021-Q3RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
Continues customer-facing sales initiatives centered on providing distinctive, timely products to meet customers’ diverse needs. - FY2021-Q2RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues to provide “distinctive, timely products” in response to customers’ diverse needs, with no significant changes to its face-to-face sales initiatives. - FY2021-Q1RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues to provide “distinctive, timely products” in response to customers’ diverse needs. - FY2020-Q3RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues to provide “distinctive, timely products” in response to customers’ diverse needs. - FY2020-Q2RestatedAnnual report
「① Pursuing a face-to-face business model,」
The Group continues to uphold its face-to-face business model as one of its medium- to long-term basic strategies. It states that it also worked to provide “distinctive, timely products” during the quarter. - FY2020-Q1RestatedAnnual report
「In light of the foregoing, under the founding philosophy “Trust is the foundation of everything,” the Group will pursue the following medium- to long-term basic strategies: ① pursuing a face-to-face business model; ② improving profitability and diversifying sources of earnings; ③ strengthening its compliance and risk management framework; and ④ fulfilling its corporate social responsibility and enhancing governance. Through sustainable business activities, it will build a stable earnings base.」
The Group continues to uphold its face-to-face business model as one of its medium- to long-term basic strategies. - FY2019RestatedAnnual report
「To differentiate itself from online securities companies and other mid-sized securities companies, the Company will maintain its face-to-face sales style involving direct dialogue with customers. It will also improve the quality of this sales style and provide agile investment proposals that capture market changes through a diverse range of products unavailable from other companies, thereby earning customers’ trust and seeking to improve their investment performance.」
The Group continues to emphasize maintaining face-to-face sales, the agility of product proposals, sales quality and improvement of customers’ investment performance as means of differentiating itself from online securities companies and others. - FY2019-Q3RestatedAnnual report
「① Pursuing a face-to-face business model by strengthening the ability to propose distinctive, timely products and broad consulting capabilities」
The Group continues to uphold the pursuit of a face-to-face model through its ability to propose distinctive, timely products and broad consulting capabilities as a key priority. - FY2019-Q2RestatedAnnual report
「① Pursuing a face-to-face business model by strengthening the ability to propose distinctive, timely products and broad consulting capabilities」
The Group continues to uphold the pursuit of a face-to-face model through its ability to propose distinctive, timely products and broad consulting capabilities as a key priority. - FY2019-Q1RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues its face-to-face sales initiatives of providing distinctive, timely products to meet customers’ diverse needs. - FY2018RestatedAnnual report
「A key priority is how to put into practice “agile investment proposals that capture market changes through a diverse range of products” and contribute to improving customers’ investment performance. Going forward, the Group will continue working to strengthen its ability to propose distinctive, timely products and its broad consulting capabilities, while consistently providing clear, helpful and attentive service.」
The Group continues to identify agile proposals using a diverse range of products, product proposal capabilities, consulting, and service quality as key priorities for its face-to-face model. - FY2018-Q3RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues its face-to-face sales initiatives of providing distinctive, timely products to meet customers’ diverse needs. - FY2018-Q2RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Group continues its face-to-face sales initiatives of providing distinctive, timely products to meet customers’ diverse needs. - FY2017RestatedAnnual report
「Going forward, the Group will continue working to strengthen its ability to propose distinctive, timely products and its broad consulting capabilities, while consistently providing clear, helpful and attentive service. It will fulfill its role as a participant in the capital markets while seeking to improve customer satisfaction.」
The Group continues to pursue a face-to-face model through distinctive product proposals, consulting capabilities, and the quality of explanations and customer service. It also identifies agile investment proposals using a diverse range of products as a differentiation priority. - FY2017-Q3RestatedAnnual report
「Against this backdrop, we worked to provide distinctive, timely products to meet customers’ diverse needs.」
The Company states that it worked to provide distinctive products in response to customer needs, continuing to present specific measures supporting its face-to-face model. - FY2017-Q2RestatedAnnual report
「Pursuit of a face-to-face business model through strengthening the ability to propose distinctive, timely products and broad consulting capabilities」
The Group continues to uphold the pursuit of a face-to-face model through distinctive product proposals and consulting capabilities as a key priority. - FY2017-Q1RestatedAnnual report
「Pursuit of a face-to-face business model through strengthening the ability to propose distinctive, timely products and broad consulting capabilities」
The Group reiterates the pursuit of a face-to-face model through distinctive product proposals and consulting capabilities as a key priority. - FY2016First statedAnnual report
「Going forward, the Group will continue working to strengthen its ability to propose distinctive, timely products and its broad consulting capabilities, while consistently providing clear, helpful and attentive service. By strengthening its relationships of trust with customers, it will fulfill its role as a participant in the capital markets.」
The Group identifies face-to-face proposal capabilities, consulting, and the quality of explanations and customer service as means of differentiating itself from online securities companies and others.